Maisons de ville à Richmond

« Staff were friendly and helpful. Check-in and check-out were easy. Furniture needs to be updated especially the chair in the bedroom. Small refrigerator had a nice size freezer. The bathroom was a little tight and they need to mop behind the door. Tub was creaky and it sounded like it could fall through the floor. NO ELEVATOR! Plenty of safe parking. »

« Overall good the staff were very rude and not helpful »

« Personne tres serviable »

« The room was extremely clean as was the hotel in general. We are accustomed to hotels, providing shampoo, conditioner, etc., and that was not the case at this hotel. Additionally, the complementary Wi-Fi was not existent, and if your cellular carrier is AT&T, that was also nonexistent within the hotel. »

« We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

« Room was clean. Asked for another pillow and was told they had none. Kinda disappointed. Breakfast was ok.. They did not check on anythung. »