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Initally not good although event was booked which was mainy due to lack of communication.Another staff member took over and all was well. All staff could not do enough for us.
This is the second time I've stayed at the old rectory hotel and both times I've been very impressed. The staff are attentive, friendly and courteous. The hotel itself is very well looked after, the orangery in particular is very nice. The garden area is tranquil and especially nice in the sunshine ...
Everything was very clean and comfortable, only downside was that on the first evening I had to send my burger back as it was inedible. Waitress was very apologetic and replaced the whole meal, she also offered me any drink I wanted while I waited. For the rest of my stay I ate elsewhere.
We booked into The Southcrest Manor in order to attend a function nearby. Checking in was simple, all the staff were pleasant and friendly, the room was clean with a large comfortable bed. Breakfast was excellent. We literally couldn’t believe that it cost under fifty pounds.