Positive: Decent stay, very close to slopes; parking and skis storage at the basement level
To improve: absolutely no service in the rooms, perhaps somebody may pass by from time to time
Negative: we bought ski tickets for couple of days but my daughter fell and couldn't go for the last one. I tried to see if I can get reimbursements for that, but the lady at the reception, with a cold and distant tone, after sending me for nothing to the ticket counter, told me there is nothing she can do. Didn't look like she cared much, I would have appreciated a more emphatic service!
PS. At the ticket counter they tried to help but couldn't. Regardless, I appreciated their effort!