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Sheraton Laval Hotel

Featured Image
Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Sheraton Laval Hotel

Sheraton Laval Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2440 Autoroute des Laurentides, Laval, QC, H7T 1X5

Explore the area

  • Popular LocationCarrefour Laval3 min walk
  • Popular LocationCosmodome11 min walk
  • Popular LocationSky Venture14 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)21 min drive

Choose dates to view prices

About this area

Laval

Sheraton Laval Hotel is located near the boardwalk and in an area with good shopping. Carrefour Laval and Premium Outlets Montreal are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mille Iles River Park and Mount Royal Park. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Carrefour Laval - 3 min walk
  • Cosmodome - 11 min walk
  • Sky Venture - 14 min walk
  • Maeva Surf - 19 min walk
  • Quartier Laval - 5 min drive

Getting around

  • Montmorency Station - 5 min drive
  • Montreal Concorde Station - 7 min drive
  • Trudeau International Airport (YUL) - 21 min drive

Restaurants

  • Room service available — 1 min walk
  • Baton Rouge — 2 min walk
  • The Keg Steakhouse + Bar - Laval — 6 min walk
  • Table 51 — 8 min walk
  • Restaurant Torii Sushi — 9 min walk

About this property

Sheraton Laval Hotel

4-star spa hotel near Carrefour Laval
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 244 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Free WiFi and wired Internet are standard, as are flat-screen TVs with cable channels. Housekeeping is available on request.
Sheraton Laval Hotel offers 244 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amerispa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 21-25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 18 2021 to December 31 2021 (dates subject to change):
  • Swimming pool
The property will be renovating from March 1 2021 to February 28 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Meeting facilities
  • Parking area
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 21 and CAD 25 per person (approximately)
  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 9.95 per day (rates may vary)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Laval
Hotel Sheraton Laval
Laval Hotel
Laval Sheraton
Sheraton Hotel Laval
Sheraton Laval
Sheraton Laval Hotel
Sheraton Laval Hotel Quebec
Sheraton Laval Hotel Hotel
Sheraton Laval Hotel Laval
Sheraton Laval Hotel Hotel Laval

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 515 out of 971 reviews
5 - Excellent 53%
Rating 4 - Good. 345 out of 971 reviews
4 - Good 36%
Rating 3 - Okay. 73 out of 971 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 971 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 971 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel was in the middle of some heavy renovation work we had a good and restful night. Lobby was already full renovated and looked great. Looking forward to staying there again soon.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was a very modern, stylish and beautiful hotel located on the outskirts of Montreal in Laval. The hotel was currently going through renovation so from the outside it doesn't look the best hotel due to scaffolding and improvements in rendering. However, the hotel did an amazing job making us aware of the renovations and expressed the apologies and for me that was a great approach to take rather than shock customers when they first turn up. Within the hotel, the lobby was beautifully designed with lots of light, clean and all the staff that served us were very friendly, helpful and informative. The Sheraton also has a bar attached which was open until 11pm, ideal for casual drinks and food. The rooms were spacious, clean and cool. The views are sadly of the highway but for an out of town hotel, I wasn't expecting a view. The hotel had free parking which was a plus and was in proximity of a mall and food venues including Baton Rouge, which are ideal for shopping and food and drink choices if you want to avoid having to drive. Overall a fantastic experience and would happily stay again.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Construction, view of crane outside my window, parking was far from the door and we had to walk in the rain through mud and construction to get to the front entrance. No mention of this online and no attempt to mitigate or recognize the inconvenience. Awful stay.
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The window are facing the Hiway the noose was terrible I didn’t sleep
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they are doing a renovation, the environment is clean and inviting. The staff were awesome and spoke to us in English once they knew we were from out of town. And I do not mean only at first...they remembered our face and addressed us all weekend in English. I would go back again.
Stayed 2 nights in Oct 2021