Sheraton Laval Hotel

Photo gallery for Sheraton Laval Hotel

Primary image
Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Sheraton Laval Hotel

Sheraton Laval Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
2440 Autoroute des Laurentides, Laval, QC, H7T 1X5

Explore the area

  • Popular LocationCarrefour Laval3 min walk
  • Popular LocationMille Iles River Park9 min drive
  • Popular LocationCentre de la Nature12 min drive
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)21 min drive

Choose dates to view prices

About this area

Laval

Sheraton Laval Hotel is located near the boardwalk and in an area with good shopping. Carrefour Laval and Premium Outlets Montreal are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mille Iles River Park and Mount Royal Park. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Laval travel guideOpens in a new window
Map

What's nearby

  • Carrefour Laval - 3 min walk
  • Mille Iles River Park - 9 min drive
  • Centre de la Nature - 12 min drive
  • Jean-Talon Market - 14 min drive
  • University of Montreal - 22 min drive

Getting around

  • Montmorency Station - 5 min drive
  • Montreal Concorde Station - 7 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 21 min drive

Restaurants

  • The Keg Steakhouse + Bar - Laval - 6 min walk
  • Table 51 - 8 min walk
  • Restaurant Torii Sushi - 9 min walk
  • Restaurant Calvi - 14 min walk
  • Le Tire-Bouchon Bistro Parisien - 14 min walk

About this property

Sheraton Laval Hotel

4-star spa hotel, walk to Carrefour Laval
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. All 244 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Free WiFi and wired Internet are standard, as are flat-screen TVs with cable channels. Housekeeping is available on request.
Sheraton Laval Hotel offers 244 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amerispa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 21-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Restaurants on site

  • Room service available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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See similar properties

Laval
Laval
4 star
4 star
Guest rating 4+
Guest rating 4+
Pool
Pool
Air conditioned
Air conditioned
Hotel
Hotel
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 4 2022 to June 30 2022 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 21 and CAD 25 per person (approximately)
  • Fee for in-room wired Internet: CAD 9.95 per day (rates may vary)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Laval
Hotel Sheraton Laval
Laval Hotel
Laval Sheraton
Sheraton Hotel Laval
Sheraton Laval
Sheraton Laval Hotel
Sheraton Laval Hotel Quebec
Sheraton Laval Hotel Hotel
Sheraton Laval Hotel Laval
Sheraton Laval Hotel Hotel Laval

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 528 out of 981 reviews
5 - Excellent 54%
Rating 4 - Good. 338 out of 981 reviews
4 - Good 34%
Rating 3 - Okay. 73 out of 981 reviews
3 - Okay 7%
Rating 2 - Poor. 19 out of 981 reviews
2 - Poor 2%
Rating 1 - Terrible. 23 out of 981 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 2 nights in May 2022

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. great staff!
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately the water for the shower and the sink is non-existant, checked with front desk and this was a decision to save water. How can you save water when a 10 minutes shower turns into 30 minutes...You need an extra 20 minutes to remove the soap with the rainfall jet...Disappointing for a Sheraton.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The staff was friendly and professional ! Will definitely be coming back. :)
Stayed 1 night in Apr 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
I love the personal greetings on the TV and the hotel's access to boutiques. I wish I had the time to enjoy the bar. The pool is quite small, good for kids. I am happy with Laurence's (lady at the reception) effort. Toothbrushes were out of stock that night and she made extra mile to provide us some. I am glad I did not have to go to bed without brushing my teeth.
Stayed 1 night in Apr 2022