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Reviews of Point Grace

4.5 out of 5
Point Grace
Grace Bay, Providenciales, Turks and Caicos Islands

Reviews

9.6

Exceptional

Rating 10 - Excellent. 165 out of 200 reviews" "
Rating 8 - Good. 23 out of 200 reviews" "
Rating 6 - Okay. 6 out of 200 reviews" "
Rating 4 - Poor. 1 out of 200 reviews" "
Rating 2 - Terrible. 5 out of 200 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Only thing was pool bar closes at 5
Stayed 5 nights in Feb 2024

10/10 Excellent

Carl, Millstone

Stayed 5 nights in Jan 2024

10/10 Excellent

ILIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, very well maintained. Staff is polite and very welcoming. Restaurant is also very good. Excellent chef and good ingredients. Beach staff is outstanding - better than most 5 star hotels. Very private and pleasant property. All in the property is in good condition but some areas need an upgrade with general wear and tear - ie some older window frames in the room but not a big deal.
Stayed 7 nights in Jan 2024

10/10 Excellent

John E

Stayed 10 nights in Dec 2023

6/10 Okay

Sam

Stayed 5 nights in Dec 2023

10/10 Excellent

Jerold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. We had an amazing time. Would definitely return.
Stayed 7 nights in Dec 2023

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The property was exactly as advertised. The facilities were first class, everyone was friendly and our experience was amazing. 5 stars.
Stayed 3 nights in Nov 2023

2/10 Terrible

Rosemary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Whoever checked us in was incredibly rude to us. Kept referring to us as ‘walk in’s’. We did not think they were going to allow us to stay there. We were there as we were bumped from our flight home and chose to stay at Point Grace for the night. A receptionist took over and was very polite and nice to us but we felt like we were a complete inconvenience to them.
Stayed 1 night in Nov 2023

8/10 Good

Karelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Most of the staff was helpful and friendly. Emily, Lokeisha, and all of the beach hands were really great. They always had a smile on their face and were eager to help. The property is uber quiet with quiet signs posted around the pool area. Some nice island music would great. The wait time for food delivery at the pool and beach is 1 hour plus.
Stayed 4 nights in Nov 2023

10/10 Excellent

Bryce

Travelled with partner
Liked: Amenities
Point Grace is very close to the town of Grace Bay. You can walk for shopping or to small restaurants if you want to. However, even though it's in town, there is not much going on and everything closes early in town. Point Grace was a very quiet and relaxing place. My husband and I go to sleep early, so it was a great place to stay. There is only one restaurant on-site because the place is very small but cute. The staff was very helpful with our trip in Turks, and overall, it was a great stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

Przemyslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small property not a lot people
Stayed 5 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time to Turks. Anniversary and was not disappointed with this boutique property. Ataff was very attentive and fun loving. Cant wait to go back!
Stayed 5 nights in Aug 2023

10/10 Excellent

Christopher, MARS

Liked: Cleanliness, staff & service, property conditions & facilities
One the best trips I have am ever taken in my life.
Stayed 6 nights in Jul 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and great beach access. Everything was picture perfect.
Stayed 3 nights in Jul 2023

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is by no means a 5 star hotel. It's run down and the first room they put us in smelled. Further to our disappointment, we actually have never experienced such an incredibly rude and resentful hotel staff. They are far kinder and friendly at a Holiday Inn. We were greeted by a belligerent desk person who was unable to smile or say hello when we arrived. After she took us to our room and we asked if we could pay for a room upgrade, the reservations manager was visibly annoyed and irritated. We felt very unwelcome on this island and will not return. There's no real beach service. Don't expect anything like the ritz Carlton or Four Seasons here. If the people who worked there were nicer I wouldn't have bothered writing this review, but if you look at recent reviews, most everyone says the same thing. The staff and service is horrible.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best island resorts in the Caribbean. Mary, the GM, knows everyone on the island and will arrange transportation, jet skis, boats, snorkeling, dining. A classy operation all the way.
Stayed 5 nights in Jul 2023

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to get into and park in the garage due to limited space, but overall the property was laid out nice.
Stayed 5 nights in Jul 2023

10/10 Excellent

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect balance between private and supporting staff.
Stayed 9 nights in Jun 2023

10/10 Excellent

ayse

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small, quiet and the beach is the best section on the whole Grace Bay. Strongly recommend! Super water, great sand, sweet staff. Their restaurant Grace’s Cottage is very noce as well.
Stayed 4 nights in Jun 2023

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities
The quiet beach, the spaciousness of the room. My only criticism would be the so and so quality of breakfast.
Stayed 4 nights in Jun 2023

10/10 Excellent

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice, quiet and convenient for dining and shopping. Staff was very helpful. Had a great time with our family
Stayed 4 nights in Jun 2023

10/10 Excellent

Bradly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and room were amazing. The staff was attentive and friendly and the beach and pool were never crowded. It was an easy walk to Point Grace restaurants and shopping.
Stayed 5 nights in Jun 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was a great place to relax
Stayed 5 nights in Jun 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peace and tranquility. The views and ocean access was amazing. Felt like our own private area with only a few others nearby.
Stayed 3 nights in May 2023

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Such a beautifully maintained, classic, quiet and relaxing scene it was. As a family of 5, you cant often say (if ever) you’ve had a relaxing vacation, and I can say it was the most peaceful and enjoyable spring break I’ve had as a parent. The staff was so accommodating, personal and friendly. After only one day, I felt like I knew most of them around the property which quickly led to a feeling of familiarity and security that grew as the days went on. Locresha was as amazing as you can get and assisted me with each and every request and she delivered fast! Within an hour of our arrival, she had us booked for dinner each and every night and planned our excursion! She also made my teenage daughters smile each morning, and that says a lot! We had our first nights dinner at Grace’s Cottage, and it proved to be the best meal we had on the island, and we ate at some pretty amazing restaurants every night! Windy and his beach staff were the best! These 5 guys were prepping umbrellas and chairs the minute you arrived and had the ice bucket with waters ready to serve immediately! They were so gracious and wonderful to engage with each and every day! I also loved our daily housekeeper. Margharete! Lovely woman from Haiti who serviced our room each and every morning with fresh sheets and towels and towels were again replaced at turn down service. The crew at the pool bar served lovely cocktails and delicious lunch daily and made our stay even more special! Thank you!
Stayed 5 nights in Apr 2023

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was as close to perfect as life gets, and we had a wonderful week. We are a family of 5, with 3 kids ranging from 16 to 10. We stayed in the 2 bedroom ocean view suite, which was very spacious. The hotel provided a rollaway bed that was comfortable. Upon arriving we were greeted immediately, didn’t stand in line, and were personally escorted to our room while a bellman took care of the luggage. There is no real lobby. There is an outdoor covered area for sitting with two concierge staff waiting to help anyone, with anything. We were given a tour of the grounds, drinks, and then some downtime to acclimate. Shortly after we were provided with a list of possible dining ideas and excursions, all of which could be arranged by the concierge. I received several texts and calls throughout the week on the hotel phone to make sure were had everything we need, if we had any questions, or if they could help with anything at all. Our 2 bedroom ocean view room was immaculate and spacious, with a bathtub and two showers, plus three bathrooms with a bidet, and washer and dryer. The very best part of the room was the incredible ocean view! If you want lots of people with you at the beach & pool or a nightlife scene onsite, or childcare options, this probably isn’t your place. Point Grace is if you want tranquility, what feels like a private beach with attendants and drinks, lots of attention to details and beauty, and to hear primarily the ocean sounds.

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Point Grace was perfect for our family vacation with kids aged 7 and 10. Pool and beach were both quiet as the resort is boutique sized and was truly relaxing. We stayed in the two bedroom suite which was gorgeous and the housekeeping staff were wonderful as they changed towels and cleaned the room twice a day, once while we were out and once during turndown service before bed. Breakfast included was bountiful including both continental items and hot food. We will definitely return some day!
Stayed 3 nights in Mar 2023

10/10 Excellent

Anthony

Stayed 6 nights in Feb 2023

6/10 Okay

John, Castro Valley

Liked: Cleanliness, amenities, property conditions & facilities
The property itself, location was amazing, but our unit was dated and many items were broken and I don’t know if it’s a cultural thing or they don’t like Asians, but many of the staf
Stayed 5 nights in Feb 2023

10/10 Excellent

Jason

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful spot with low key and relaxing atmosphere.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jeffrey A

Stayed 7 nights in Jan 2023

10/10 Excellent

Jackson, brooklyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing last minute getaway for the holidays. Our wonderful experience with Point Grace started all the way from booking to our goodbyes.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the welcoming staff and the quiet elegance of the property.
Stayed 5 nights in Jan 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach was off the chart beautiful! The unit was gorgeous and clean! And Mary at the front desk is Amazing!!!
Stayed 1 night in Nov 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about Point Grace! Beautiful property, well kept and staff are amazing!!
Stayed 2 nights in Sep 2022

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property on an absolutely beautiful beach on beautiful Grace Bay. It is a very quiet location, and shopping/dining is not that close. It could use some updates in amenities, such as a gift shop for basic necessities, and an indoor option for dining. However the staff was most friendly especially Larry at breakfast time, and i believe Pamela came to our room to provide a table.
Stayed 5 nights in Aug 2022

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Relaxation
Pure Relaxation! All Staff (especially Mary) was extremely helpful and professional. The pool and beach were world class. The beach massage? OMG! Cannot say enough about this resort and our stay, Just cannot wait to return!
Stayed 5 nights in Aug 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful team on the property. Genuinly warm and hospitable.
Stayed 3 nights in Aug 2022

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Point Grace! The property was absolutely beautiful, intimate and away from the hustle and bustle. The staff was AMAZING and went above and beyond to make our stay enjoyable. We will absolutely be back to Turks & Caicos and will only be staying at Point Grace!
Stayed 5 nights in Jul 2022

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very accommodating. Very clean. Beautiful beach area. Relaxing environment
Stayed 5 nights in Jul 2022

8/10 Good

vahe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and clean
Stayed 5 nights in Jun 2022

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet proprety, walkable for shopping and good restaurants. Directly on the magnific Grace Bay Beach. Very good restaurant on site Grace Cottage! Excellent service on front desk, breakfast ( Béatrice and Larry) and at the beach.
Stayed 9 nights in Jun 2022

10/10 Excellent

Zira

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Miguel Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classy facilities, boutique logic
Stayed 5 nights in Jun 2022

10/10 Excellent

Carl, Millstone

Liked: Staff & service, amenities, property conditions & facilities
Staff very attentive Grounds maintained
Stayed 6 nights in Jun 2022

10/10 Excellent

max

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Point Grace is a relaxed, and quiet luxury escape. The staff are personal, attentive and friendly. The spaces are tasteful and just right. We will be back!
Stayed 3 nights in Jun 2022