Providence Forge Vacation Packages

Quiet room all night, great meal and friendly staff. A welcoming bath, spacious area..., don't need much else- Thanks to your team !! Really enjoyed the decor too, we felt special.

Omni Hotel is top notch, this was our first time staying at an Omni Hotel and we loved it. It was clean, the staff was awesome, they provided us with great places to visit, and eat. And I cant say enough about the bed....it was the most comfortable bed we've slept in away from home. We've stayed at other brand properties but none compare to the service and quality at the Omni Richmond.

Note that this is not a typical big hotel chain experience. This hotel is more of a quaint, boutique style hotel. As such there are minimal amenities. That being said, the hotel is very comfortable, the rooms are modern and clean, the staff is super friendly and helpful, and the Parlor Bistro has really good food. One thing to note, is that I booked a King Suite with a pullout sofa bed on Expedia. That room type does not exist. When I got to the hotel they had a reservation for a single king size bed for the four of us. Fortunately the staff was able to shuffle some things around and put us into a room with two queen beds (and a balcony!). We're very grateful they were able to accommodate us despite Expedia's mix-up.

Booked room thru Expedia. Expedia charged my card $158. Get to hotel. They say room is booked but they only received $38. They said I have to pay the balance. I left. Still awaiting refund.