Ratings based on 749 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Nice location

Posted 22-Aug-2016
Nice location , close to freeway, gas station and restaurants.
5out of 5
by A verified traveller

Beautiful hotel

Posted 14-Aug-2016
Room was very clean and spacious, lots of activities on the hotel grounds, staff was extremely polite and helpful
5out of 5
by A verified traveller fromTucson AZ

Felt like a Queen

Posted 11-Aug-2016
Pros: The Staff
Cons: Nothing
Location: Chandler AZ, Casino, Great Music, Shopping, Dining.
Beautiful Hotel and wonderful service. Felt like a Queen
3out of 5
by A verified traveller

off-Season Not the Best

Posted 8-Aug-2016
Sheraton always makes comfort a priority, beds, bedding, towels and pillows. However, my stay was in off-season. Seemed I had to call and wait for things that would other times have been automatic -- towels, coffee, room cleaning.
3out of 5
by A verified traveller fromE

Nice but,

Posted 24-Jul-2016
While it is a nice place to stay, the experience was nickel and dime, extra resort fee, extra for French fries with a burger at room service. I'm surprised they didn't charge extra for ketchup!
5out of 5
by A verified traveller

oasis in the desert

Posted 27-Jun-2016
Great place to stay with kids. Great pool. Fantastic views. Guest services and staff were all very helpful. Facility dinning was delicious.
5out of 5
by A verified traveller

Posted 14-Jun-2016
Enjoyable experience. The staff is very personable and made us feel at home.
4out of 5
by A verified traveller

Nice hotel, layout is a little confusing

Posted 7-Jun-2016
The hotel was comfortable, there was a lack of vending machines for drinks or snacks. The journey to the front entrance was rather long.
3out of 5
by Doug fromPhoenix

Staycation

Posted 31-May-2016 on Hotels
We did a little Staycation here this past weekend. Overall the hotel is pretty nice. The issues we had were: 1. We were told we could get a rollaway bed for our son and when we called later to get it we were told it was $25, that was not conveyed at the front desk when we checked in. 2. The poolshop are amazing, but the pool service for food and drinks was absolutely horrible. Waiting over 30 minutes for a diet coke is crazy. 3. The restaurants are very overpriced and the food is barely average. I would recommend this for a nice day at the pool, just plan on eating or drinking elsewhere.
5out of 5
by Lamonte

This traveller left a rating score only Posted 16-May-2016 on Hotels