Ratings based on 763 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromCanada

Very elegant resort

Posted 11-Oct-2016
Very elegant resort with lots of Native American history. We have been traveling for 3 weeks and this is the best yet with the most functional bathroom I have ever seen.
5out of 5
by A verified traveller

Great service and relaxing time.?

Posted 6-Sep-2016
Great views, shuttle to Casino, beautiful pool, friendly staff and great food.?
5out of 5
by A verified traveller


Posted 29-Aug-2016
Cons: More Elevators
The only thing that bothered me a little was we were on the 4th floor all the way at the other end of the hotel and we had to walk a long way to get to a elevator or do 4 flights of stairs. For us we just did the stairs most of the time but for an old couple or someone with disabilities or young kids this would be a problem. Otherwise this was a very nice place to stay and would stay again if ever in Arizona.
5out of 5
by A verified traveller

Nice location

Posted 22-Aug-2016
Nice location , close to freeway, gas station and restaurants.
5out of 5
by A verified traveller

Beautiful hotel

Posted 14-Aug-2016
Room was very clean and spacious, lots of activities on the hotel grounds, staff was extremely polite and helpful
5out of 5
by A verified traveller fromTucson AZ

Felt like a Queen

Posted 11-Aug-2016
Pros: The Staff
Cons: Nothing
Location: Chandler AZ, Casino, Great Music, Shopping, Dining.
Beautiful Hotel and wonderful service. Felt like a Queen
3out of 5
by A verified traveller

off-Season Not the Best

Posted 8-Aug-2016
Sheraton always makes comfort a priority, beds, bedding, towels and pillows. However, my stay was in off-season. Seemed I had to call and wait for things that would other times have been automatic -- towels, coffee, room cleaning.
3out of 5
by A verified traveller fromE

Nice but,

Posted 24-Jul-2016
While it is a nice place to stay, the experience was nickel and dime, extra resort fee, extra for French fries with a burger at room service. I'm surprised they didn't charge extra for ketchup!
4out of 5
by Melissa fromChandler, AZ

Nice hidden gem!

Posted 15-Jul-2016 on Hotels
Great place, quiet, very relaxing and mellow. The pool was fun on Saturday with kids activities and a DJ/music. Had a great time kayaking and pedal boating; and the cooking class was fun too! Was a little disappointed we didn't have a fridge in our room since we had kids and wanted to keep things cool. But overall, great resort!
5out of 5
by Rachel fromChandler AZ

Perfect Place to RELAX

Posted 15-Jul-2016 on Hotels
We've stayed here multiple times for family gatherings & friends too. Ryan @ the Pool is THE best service person at this entire Resort! :)