Ratings based on 808 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromDetroit

Great hotel with a great cultural relevance

Posted 7-Feb-2017
I traveled to Arizona for a weekend for business and decided to stay at Wild Horse to enjoy the Aji Spa during my free time from business. It was wonderful! I had a problem with my TV upon check in and Anthony from engendering came but couldn't remedy the issue, so the hotel not only relocated me but upgraded my room. I took advantage of the spa with their Mustang. & massage package, what a treat! Beautiful and educational.
5out of 5
Recommended
for Couples
by A verified traveller fromChandler, AZ

Very relaxing and unique spot in Chandler, AZ

Posted 30-Jan-2017
Pros: The room and many of the amenities.
Cons: The TV service, not only was the speed of changing channels very slow, but also the majority had a bad signal and we couldn't see or hear them
Location: Great relaxing location as it was in a very open area with the river going through it and with the golf course next to it.
Me and my wife went for a one night getaway staycation. The hotel was very comfortable, with great quality and variety of amenities, as well as very accommodating. We used the pool area, the spa, and the fitness room; we enjoyed the bar and live music and we had a great breakfast.
4out of 5
Recommended
for Everyone
by A verified traveller

Very nice facility. A little pricey.

Posted 19-Jan-2017
Overall experience was good. Staff was mostly pleasant. It is a little pricey but i wasn't shocked. I was kinda dumb founded when i ordered a beer at the pool bar and the Bartender wanted to know if i wanted any change? I don't think he's trained that way by Sheraton. But a little bit of an assumption on his part. Will i go back not sure.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Jan-2017
Great location. Private. Great restaurant. Very nice pool area.
5out of 5
Recommended
for Everyone
by A verified traveller fromnm

New Year's Eve retreat

Posted 2-Jan-2017
Pros: Location, pools, trails, golf course
Cons: The few restaurants they have are very expensive. Charged me $13.00 for a very small muffin and 18$ for bacon and eggs, really?.? Drinks were high.
Location: Shopping, casino, water sports, western town.
Excellent location, out of town yet within just a few miles from tons of places to eat. Staff was very friendly. Free shuttle to casino, rawhide and shopping center. Resort was beautiful, rooms nice, enjoyed the walking trail on site, fitness center, pools. We will definitely be going back.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Dec-2016
The staff here are very nice and helpful. The scenery is breathtaking.
5out of 5
Recommended
for Everyone
by A verified traveller fromLake Eldinore

Spacious sprawling desert facility

Posted 26-Dec-2016
Hotel is grand and majestic starting with the 2 mile long drive which winds through the golf course and desert landscape. The main lobby is on the third floor and avails itself of a grand panoramic view of the mountains over the golf course. Everything is grand and huge from the atrium lobby to the 20' ceilings and rustic decor. The property has lakes and pools and hot tubs as well as the golf course and hiking and horseback riding trails. Very relaxing.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice and quiet

Posted 9-Dec-2016
Great place . I will go back there again. Love the place and the staff. However, the GPS didn't bring us to the right spot . The problem is when we Called the hotel, nobody was picking up. By our 9th call someone finally picked up the phone who assisted us to the place . It was night time and it took us 44-45 minutes going around the area ( from lights of the world ) to look for the place on the first night.
5out of 5
Recommended
for Everyone
by A verified traveller fromCo

Posted 6-Dec-2016
Pros: Comfortable Beds & Pillows
Cons: Pricing
Location: Very close to freeway and things!
This will be my place to stay whenever I'm in the Phoenix AZ area! Great Place!
5out of 5
Recommended
for Everyone
by A verified traveller fromTampa Fl

Posted 6-Dec-2016
Pros: Well the bed was very comfortable and the sheets, towels and robe were like new, they did not rough like they had been washed a thousand times.
Cons: Well maybe a little better room service menu..
Location: Wow what a beautiful location.. wish we had time to enjoy it more..lots to do!
Well we only had 2days and because we had so many engagements we did not have much time to enjoy that awesome hotel..But we have stay at many 4 and 5 star hotels and we thought this Sheraton was one of the best. Tell your managers they are doing a great job and we will be back and when we travel we will book again with Sheraton!