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Reviews of Happy Valley House

3 out of 5
Happy Valley House
28250 N. 32nd Lane, Phoenix, AZ

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 139 reviews" "
Rating 8 - Good. 33 out of 139 reviews" "
Rating 6 - Okay. 11 out of 139 reviews" "
Rating 4 - Poor. 12 out of 139 reviews" "
Rating 2 - Terrible. 11 out of 139 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

justin

Liked: Cleanliness
Disliked: Staff & service
Was greeted by a marijuana smelling guy with bandages on his face. An uppity foreign real estate agent could not provide motorcycle parking off the street. Barking dogs and screaming children outside.
Stayed 1 night in Apr 2024

6/10 Okay

STEVEN

Business traveller
I liked the area /neighborhood. The outside of the house and landscaping was great. The inside of the house was a little run down. The paint in the bathroom was peeling off the wall and it was dirty around the door knob. The carpet in the bedroom had stains. It seemed like the house had excessive wear and tear on the interior.
Stayed 1 night in Apr 2024

4/10 Poor

Leslie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Bed was comfortable HOWEVER…. Bathroom needs maintenance-corners dirty and worn. White towels are grey and stained. Shower curtain dirty. Mini fridge still had someone else’s takeout food in it. Place reaked of weed from on sight manager. Did not feel comfortable here.
Stayed 1 night in Apr 2024

10/10 Excellent

verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and terrific shower. Host was wonderful!
Stayed 1 night in Mar 2024

6/10 Okay

Irina

Travelled with family
Disliked: Amenities
This is a private house, and one of the owners lives there on constant basis. You would rent just a room in the house, not a kitchen, and you are not welcome to use anything else but your room. The room is not big, AC preset by the owner, you cannot change it, and you share the bathroom on the second floor with other people.
Stayed 1 night in Mar 2024
Response from Christine and Richard on Mar 26, 2024
Thank you for your feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was cozy. I wasn't there much during the days, but when I was there, it was peaceful. Comfy bed and TV. Great spot if you're just looking for somewhere to lay your head at night.
Stayed 3 nights in Feb 2024
Response from Christine and Richard on Feb 20, 2024
Thanks for your review. We are very happy that you enjoyed your stay with us,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Christine and Richard on Dec 6, 2023
Thank you for your review. We are glad you were satisfied with your stay.

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2023
Response from Christine and Richard on Aug 16, 2023
Thank you for your feedback

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and nice area. Room was clean.
Stayed 1 night in May 2023
Response from Christine and Richard on May 28, 2023
Thanks for the feedback. We're glad that you are satisfied with the room.

8/10 Good

Donald, Newbury

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
For the price, it was a good value with comfortable beds. You're renting a bedroom in a private home. Loved the shower strength.
Stayed 1 night in Mar 2023
Response from Christine and Richard on Apr 2, 2023
Thanks for the feedback. Glad everything was ok

8/10 Good

Michael

Stayed 2 nights in Mar 2023
Response from Christine and Richard on May 7, 2023
Thanks for your review

6/10 Okay

susan

Liked: Cleanliness
Disliked: Property conditions & facilities
This is a boarding house and we had a small room with a bathroom down the hallway. We had to move our car because a neighbor said their yard was not visible. The driveway was saved for regular boarders. It was ok but unexpected. Nice boarding home in a nice neighborhood.
Stayed 1 night in Mar 2023
Response from Christine and Richard on Mar 27, 2023
Thanks for your feedback. We're glad your stay was ok

2/10 Terrible

Chong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay Residential house share with other 4 guest This is not hotel Very Disappointed with hotel.com
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
I would not stay here again
This is a personal home, NOT a hotel, which was not clear when I was booking it. We were sharing a bathroom with other guests, which was also not clearly stated when booking. As soon as we turned out the lights to go to sleep, a smoke alarm in the hall started beeping because it needed a new battery, so that kept me awake most of the night. When we left in the morning, we saw no sign of our host, so were unable to inform her of any issues.
Stayed 1 night in Mar 2023

4/10 Poor

Tom

Stayed 1 night in Mar 2023

2/10 Terrible

Loretta, Temple

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

VINCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t realize it was someone’s private residence when we booked it but it was clean and cozy and inexpensive. It’s not fancy but if what you need is a place to rest your head it’s a good option.
Stayed 1 night in Jan 2023
Response from Christine and Richard on Feb 8, 2023
Thanks for your feedback. We are glad that you were satisfied with the accommodations.

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Not recommended
Stayed 4 nights in Dec 2022

10/10 Excellent

Bookard

Stayed 2 nights in Nov 2022

4/10 Poor

charles

Disliked: Staff & service
30 minute wait for landlord to show up
Stayed 1 night in Nov 2022

10/10 Excellent

David

Stayed 1 night in Nov 2022
Response from Christine and Richard on Jan 1, 2023
Thanks for your feedback. We're glad you enjoyed your stay

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Brandon

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away.
The description of this property is misleading. I showed up and this very creepy man met me at the door explaining it was an Airbnb. I felt SO uncomfortable with him. Everything in me said to run. But I excused myself to get my bags and sat in my car calling trying to find a hotel. He stood in the front window just watching me. When he saw me looking at him, he stepped aside into the curtain, as if he couldn’t be seen. It was creepy as hell. Someone on your end needs to know how this property feels. I did not stay there. I did not feel safe there. And it was so unnerving, I am still deeply bothered by the experience.
Stayed 2 nights in Oct 2022

10/10 Excellent

Gary

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was very comfortable and quiet.
Stayed 1 night in Jun 2022
Response from Richard and Christine on Jun 10, 2022
Thank you for your feedback. We are glad that your stay was ok.

10/10 Excellent

Bradley, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Good pool, too.
Stayed 1 night in May 2022
Response from Richard and Christine on Jun 10, 2022
Thank you for your feedback. We are glad that your stay was ok.

10/10 Excellent

Brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and clean. Bed was comfortable!
Stayed 1 night in May 2022
Response from Richard and Christine on Jun 14, 2022
Thanks for the feedback. We are pleased that you enjoyed your stay.

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED IT! Hosts and home were lovely. Felt welcomed and relaxed to come and go as needed. Clean and located in a quiet, residential community. Perfect spot to drive 30 minutes or less to shop, eat and sightsee
Stayed 4 nights in May 2022
Response from Richard and Christine on May 12, 2022
Thanks for your feedback. We are pleased that you were satisfied with your stay.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained home at a reasonable price. Comfortable rooms, quiet, with all the amenities of a hotel. The only hitch is sharing a bathroom, but that was no big deal as it was clean and no different then staying at a friend or family members home.
Stayed 3 nights in May 2022
Response from Richard and Christine on May 11, 2022
Thank you for your feedback. We are glad that you were satisfied with our accommodations.

6/10 Okay

Teresa, Safford

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was nice and clean, although the description given is a little misleading, you have to read further into to the it to realize it is a residential home that has been converted into a semi quasi hotel. We were driving in from 3hrs away and could not leave earlier than 5:30pm due to work, did not see that The check in time cut off was 9:00pm, also it was a non-cancellation booking. We did notify the property and was told that a key would be left out so that we would be able to get in. When we arrived it was about 9:10pm the property was completely dark, not one single light was on, did not even have any motion lights. So here we are fumbling around in the dark trying to find this key and trying to unlock this door. Once inside, again very limited lighting, we did find our room with the map that was left for us. The room was very clean and neat, but again no lights!!! We did eventually locate the small bed side lamps which provided minimal light…. There was no a/c control in the room, but in the instructions it stated the a/c is controlled by the owner. The room was hot and uncomfortable so we finally opened the window just to try to get some cooler air inside. There is also one community bathroom for all the guest to use, which makes it interesting in the morning trying to get ready. In our room there was no vanity table or even just a mirror to use.
Stayed 1 night in Apr 2022
Response from Richard and Christine on Apr 5, 2022
We apologize for your inconvenience due to the lights not being on. We usually do leave the lights on so guests can find their way.

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a private house and we were the only guests that evening. It was convenient for us go get to our destination. More like a Bnb, there were no crowds or noise.
Stayed 1 night in Mar 2022
Response from Richard and Christine on Mar 31, 2022
Thanks for your feedback. We are pleased that you were satisfied with your stay.

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Richard and Christine on Mar 10, 2022
Thanks for your feed back. We are pleased that you enjoyed your stay.

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Thank you.
Stayed 3 nights in Feb 2022
Response from Richard and Christine on Mar 3, 2022
Thanks for your feedback. We are very happy that you were satisfied with your room.

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta experience, the host was really flexible with check in time and we loved the decor of the house. Definitely would come back!
Stayed 1 night in Feb 2022
Response from Richard and Christine on Feb 28, 2022
Thanks for your feedback. We are glad that you were happy with our house.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a brief stay, quite literally came in at night, slept and left early next morning. But it was a very good sleep because the room was super clean and comfortable. Wished we had time for a swim in their beautiful pool!
Stayed 1 night in Feb 2022
Response from Richard and Christine on Feb 17, 2022
Thank you for your feedback. We are glad that you enjoyed your brief stay.

10/10 Excellent

Olga, Colorado Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While somewhat unconventional (not really B& or VRBO, but a house with people who live in there and rent out rooms upstairs), it was actually really nice, quiet, polite, very inexpensive, and personable. Sort of like staying at your friends', when they are not there. The owners are very nice, and I was so grateful to be allowed to take a shower after a check-out time (I ran a trail race that day). Thank you, Christine and Richard!
Stayed 1 night in Feb 2022
Response from Richard and Christine on Feb 14, 2022
We're glad you enjoyed your stay and were pleased to have you as our guests.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Stayed 3 nights in Feb 2022
Response from Richard and Christine on Feb 11, 2022
Thanks for your feedback.

10/10 Excellent

Garrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next asked for or received the wifi password and never saw the owners again to ask for the password. Should have been provided in the room.
Stayed 2 nights in Nov 2021
Response from Richard and Christine on Nov 23, 2021
Thanks for your feedback

10/10 Excellent

Kenneth J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2021
Response from Richard and Christine on Nov 18, 2021
Thanks for the feedback. Glad your stay was OK

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was located in a quiet residential area. The bed was very comfortable, and we were the only guests at the house. check in and check out were
Stayed 1 night in Oct 2021
Response from Christine and Richard on Oct 30, 2021
Thanks for your feedback. We're glad you enjoyed your stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Richard and Christine on Sep 17, 2021
Thanks for your feedback

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great home away from home.
Stayed 2 nights in Aug 2021
Response from Richard and Christine on Sep 17, 2021
Thanks for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It os someone's house. Think of it as a British style B&B in the middle of the Arizona desert. You don't get the "full-on English breakfast," however. But, it is a nice, quiet stay.
Stayed 1 night in Aug 2021
Response from Richard and Christine on Aug 16, 2021
Ty for your feedback. Glad you enjoyed your stay.

6/10 Okay

Vickie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Know before you Go!
Did not expect it to be someone's home. Shared toilet had to be fixed by us before use. Nice home, but didn't feel safe
Stayed 1 night in Jun 2021
Response from Richard and Christine on Jul 29, 2021
Thank you for your feedback

10/10 Excellent

Jozef

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Richard on Jun 7, 2021
Thank you for your feedback. We appreciate your staying with us..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Bed and Breakfast (a very small breakfast) in the best British style.
Stayed 1 night in Jun 2021
Response from Richard and Christine on Jun 7, 2021
Thank you for your feedback. We're glad you enjoyed your stay. We actually do not serve breakfast any more. We should be called a Guest House.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful propery. Very clean.
Stayed 1 night in May 2021
Response from Richard on May 31, 2021
Thank you for your feedback. We are glad that you enjoyed your stay.

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities, room comfort
A pleasant place to stay
Happy Valley house is a nice home North of Phoenix. Christine and Richard are nice hosts. This was my second stay. During my first stay my room and the adjacent bathroom were clean and nicely appointed. This time I think maybe Christine was not available to clean. There were a few signs of the previous tenant - I am probably overly vigilant about this. There is a lovely pool with a water feature and tortoises that live in the back yard. Both mornings I woke up to a lovely view of hot air balloons out the big picture window on the landing that I enjoyed in the backyard as well. There is a choice of Keurig coffee and some breakfast muffins and danishes are provided. Its a large house and I have yet to run in to any other guests except just briefly, even though I am told we sometimes share the bathroom. Its a quiet neighborhood and from the looks of it, a safe one. My litmus test is "Would I recommend this lodging to my mother?" Yes I would!
Stayed 1 night in Apr 2021
Response from Richard on May 4, 2021
I apologize that the bathroom was not as clean as it should have been. We are glad that you enjoyed your stay here.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not the cleanest, but quiet
Wrinkled sheets made us wonder whether they had been washed? Carpets were very dirty. Bathroom seemed ok, until we opened the shower — wasn’t scrubbed at all.
Stayed 1 night in Apr 2021
Response from Richard on Apr 21, 2021
The sheets were wrinkled but they were washed. The bathroom is shared so another guest may have used it after it was cleaned.

10/10 Excellent

xiaochuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was great experience. Checkin process is super easy. House condition is great! We will come back in the future. We will refer to our friends.
Stayed 1 night in Apr 2021
Response from Richard on Apr 21, 2021
Thank you for your feedback. We are glad that you enjoyed your stay. Look forward to seeing you again.