Passage West Vacation Packages

Disappointed with Imperial. Dined at Helena’s restaurant - was seated right by the kitchen which had a very strong fish smell so we asked to be moved. They moved us to a better table, but then after 15 minutes of no service we had to ask one of about 5 young servers just standing around to order our drinks! Then we ordered our food and they asked if we wanted all 4 dishes at the same time to which we said yes. Got one by a different server, then the original server asked us if we had got our food yet. Then another dish came out, then the last two. Meal was ok, nothing special. Rooms face out to a side street and on our Sunday night the partying ended at about 330 am! Will pick a different place next time.

Loved it. Had one short night here. Would have preferred more in room dining options but we made it work. Beautiful wedding was going on. We played tennis. 10/10

Everything was fantastic. Only criticism is there were no outlets near the beds to charge phones and no USB ports in the walls. Everything else was perfect!

The glass house was lovely The movie was fun The hotel is so clean The staff was awesome

Rooms clean comfortable updated. Staff efficient and pleasant. Spa a little run down could use some maintenance but the staff products and services were top notch! Had facial and massage and they were on point!