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Crowne Plaza Orlando Universal, an IHG Hotel

Photo gallery for Crowne Plaza Orlando Universal, an IHG Hotel

Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Orlando Universal, an IHG Hotel

Crowne Plaza Orlando Universal, an IHG Hotel

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
7800 Universal Boulevard, Orlando, FL, 32819

Explore the area

  • Popular LocationThe Wheel at ICON Park™14 min walk
  • Popular LocationWonderworks3 min drive
  • Popular LocationUniversal’s Volcano Bay4 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

About this area

Orlando

Crowne Plaza Orlando Universal, an IHG Hotel is located in Florida Center, a neighborhood in Orlando, and is in the entertainment district and near theme parks. Pointe Orlando and Orlando International Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal CityWalk and Universal’s Islands of Adventure. Check out an event or a game at Amway Center, and consider making time for Walt Disney World®, a top attraction not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • The Wheel at ICON Park™ - 14 min walk
  • Pointe Orlando - 2 min drive
  • Wonderworks - 3 min drive
  • Universal’s Volcano Bay - 4 min drive
  • Universal’s Islands of Adventure - 9 min drive

Getting around

  • Orlando Station - 14 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • Wawa - 5 min walk
  • Cooper's Hawk - 6 min walk
  • McDonald's - 9 min walk
  • BJ's - 9 min walk
  • Japan Food Aki Restaurant - 9 min walk

About this property

Crowne Plaza Orlando Universal, an IHG Hotel

4-star hotel near Universal Studios Florida
Consider a stay at Crowne Plaza Orlando Universal, an IHG Hotel and take advantage of a poolside bar, a terrace, and a firepit. Treat yourself to a massage or other spa services. The onsite American cuisine restaurant, Elements Bar and Grille, features pool views and happy hour. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and a theme park shuttle
  • Meeting rooms, ATM/banking services, and an elevator
  • Concierge services, smoke-free premises, and a ballroom
  • Guest reviews say good things about the pool, helpful staff, and location
Room features
All 400 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like late night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 24.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 21 for adults and USD 12 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Elements Bar and Grille
  • Aqua Pool Bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts cash payment only upon check-out.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: USD 21 for adults and USD 12 for children (approximately)
  • Uncovered self parking fee: USD 24.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the total amount of your stay at the time of booking. The authorization may take up to 10 days after departure to be released.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Orlando
Crowne Plaza Orlando Universal
Crowne Plaza Universal
Crowne Plaza Universal Hotel
Crowne Plaza Universal Hotel Orlando
Crowne Plaza Universal Orlando
Orlando Crowne Plaza
Orlando Crowne Plaza Universal
Universal Crowne Plaza
Universal Crowne Plaza Orlando
Crown Plaza Orlando
Crowne Plaza Orlando Universal Hotel Orlando
Crowne Plaza Orlando Universal Hotel

Frequently asked questions

Does Crowne Plaza Orlando Universal, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Orlando Universal, an IHG Hotel?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando Universal, an IHG Hotel on Dec 20, 2022 start from CA $133.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Orlando Universal, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50.00 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Crowne Plaza Orlando Universal, an IHG Hotel?

Self parking is available for USD 24.00 per day.

What time is check-in at Crowne Plaza Orlando Universal, an IHG Hotel?

Check-in is from 4 PM - anytime.

What time is check-out at Crowne Plaza Orlando Universal, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Orlando Universal, an IHG Hotel located?

Located in Florida Center, this hotel is 1.2 mi (2 km) from Pointe Orlando and within 3 mi (5 km) of Universal CityWalk and Orlando International Premium Outlets. Universal’s Islands of Adventure and Orange County Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free at Crowne Plaza Orlando Universal, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Orlando Universal, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Orlando Universal, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 529 out of 1066 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 266 out of 1066 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 138 out of 1066 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 73 out of 1066 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 60 out of 1066 reviews" "
" "2 - Terrible 6%

8.2/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

David
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean property, outstanding customer service.
Stayed 1 night in Dec 2022

8/10 Good

Jalisse
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property with friendly staff. Close to Universal. Overall I’m pleased with my stay and would stay again.

6/10 Okay

Diane
Travelled with partner
Liked: Cleanliness
The pool was nice, hot tub had to be turned up too cold. Maintenance did turn it up when we asked. It would have been nice to bring our own beverages down to pool.

6/10 Okay

Ali
Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not bad, could’ve been better

10/10 Excellent

John
Liked: Cleanliness, staff & service, property conditions & facilities
Kool

10/10 Excellent

Sean
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good amenities for the price

10/10 Excellent

Jennifer, Saint Augustine
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room we entered had a very distinctive smell that we could not continue to be around but they quickly gave us a different room and apologized for the original room.

10/10 Excellent

Tracy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms for the price.
Stayed 1 night in Nov 2022

10/10 Excellent

Rochelle
Travelled with partner