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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

7 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Aerial view
Villa, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

5.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363

Explore the area

  • Popular LocationBali International Convention Center7 min walk
  • Popular LocationBali Nusa Dua Convention Centre9 min walk
  • Popular LocationNusa Dua Beach12 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)20 min drive

Room options

About this area

Nusa Dua

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified is located in BTDC, a neighborhood in Nusa Dua, and is in the entertainment district and on the beach. Shoppers can check out Seminyak Square, while everyone can enjoy the natural beauty of Nusa Dua Beach and Jimbaran Beach. Circus Waterpark and Waterbom Bali are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain biking nearby.

What's nearby

  • BIMC Hospital Nusa Dua - 4 min walk
  • Pasifika Museum - 5 min walk
  • Bali International Convention Center - 7 min walk
  • Bali Nusa Dua Convention Centre - 9 min walk
  • Nusa Dua Beach - 12 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 20 min drive

Restaurants

  • Sateria Beachside Restaurant - 10 min walk
  • Starbucks - 10 min walk
  • El Patio Coffee Shop - 6 min walk
  • Seasonal Tastes - 14 min walk
  • Tamarind Mediterranean Restaurant - 16 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

5-star luxury hotel located in BTDC
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified is located close to Nusa Dua Beach, and provides a roundtrip airport shuttle, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to a hot stone massage, a manicure/pedicure, or a body scrub at the onsite spa. Enjoy international cuisine, a poolside location, and garden views at the two onsite restaurants. Aerobics classes are offered at the 24-hour gym; the property also has a rooftop terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • 7 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a free area shuttle
  • Bike rentals, a 24-hour front desk, and a ballroom
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All 287 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility
  • Transfer shower

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 65-inch Smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The property will be renovating from February 1 2023 to June 5 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Select guestrooms
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1089000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 1089000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Frequently asked questions

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified have a pool?

Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified on Jun 3, 2023 start from CA $297.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified?

Check-in is from 3:00 PM - midnight.

What time is check-out at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified?

Check-out is at noon.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified located?

Located in BTDC, this beachfront hotel is in the entertainment district and within a 15-minute walk of Bukit Peninsula and Nusa Dua Beach. BIMC Hospital Nusa Dua and Bali Collection Shopping Centre are also within 10 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1003 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 263 out of 1003 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 39 out of 1003 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 18 out of 1003 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 1003 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ed

Stayed 8 nights in Apr 2023

10/10 Excellent

vita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service from staff! Breakfast buffet had a huge selection of food to choose from and friendly employees! Check in went smoothly and bell boy service was great.
Stayed 3 nights in Mar 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people and staff were the best part of our experience.
Stayed 5 nights in Mar 2023

10/10 Excellent

Rodney, High Level

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is easily one of the nicest properties we have stayed at. The beach was great, food excellent, rooms were awesome and the staff made it the best experience. Don’t miss out going to the Laguna.

8/10 Good

Nalini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two rooms next to each other.in newly remodeled building Only issue we had is they should have cover walkway from middle building to the restaurant as when it rains it is hard to walk to restaurant
Stayed 5 nights in Dec 2022

8/10 Good

Karthik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four star resort on Bali.
3 days, 2 nights; ate in 3 different restaurants. Good food, heavily themed toward Indonesian and Indian flavors. Extremely polite, friendly and considerate staff. Excellent accommodations with many extras.
Beautiful grounds
Stayed 2 nights in Nov 2022

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated, friendly service great location
Newly renovated room, with direct lagoon access. High cleaning standards and friendly service. Great location on the beach, with amenities nearby. Accommodated a late checkout as our departing flight was late in the evening.
Stayed 5 nights in Oct 2022