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Alaya Ubud - CHSE Certified

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Primary image
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Alaya Ubud - CHSE Certified

VIP Access

Alaya Ubud - CHSE Certified

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Hanoman, Ubud, Bali, 80571

Explore the area

  • Popular LocationUbud Monkey Forest4 min walk
  • Popular LocationUbud Palace18 min walk
  • Popular LocationSanur Beach53 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)63 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Ubud

Located near the boardwalk, Alaya Ubud - CHSE Certified is in Ubud City-Centre neighborhood and is connected to a shopping center. Ubud Palace and Tegallalang Rice Terrace are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Traveling with kids? Don't miss Bali Safari and Marine Park. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails, cave exploring, and ecotours.
Visit our Ubud travel guideOpens in a new window
View more Resorts in UbudOpens in a new window
Map

What's nearby

  • Wayang Kulit - 4 min walk
  • Ubud Monkey Forest - 4 min walk
  • Pura Dalem Agung Padangtegal - 10 min walk
  • Ubud Palace - 18 min walk
  • Sanur Beach - 53 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 70 min drive

Restaurants

  • Tropical View Cafe - 3 min walk
  • Habitat - 4 min walk
  • Mamma Mia - 4 min walk
  • Taco Casa - 4 min walk
  • Twist restaurant - 4 min walk

About this property

Alaya Ubud - CHSE Certified

5-star luxury resort connected to a shopping center in Ubud City-Centre
Along with 2 outdoor pools, this smoke-free resort has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Alaya Ubud - CHSE Certified offers 105 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DaLa Spa has 6 treatment rooms including rooms for couples. Services include massages and body treatments.

Guests under 14 years old are not allowed in the spa.

Languages spoken

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: IDR 125000 for adults and IDR 125000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Petani Restaurant
  • Bamboo Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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See similar properties

Ubud
Ubud
Ubud City-Centre
Ubud City-Centre
5 star
5 star
Hotel resort
Hotel resort
Free WiFi
Free WiFi
Air conditioned
Air conditioned
Family-friendly
Family-friendly
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 125000 for adults and IDR 125000 for children (approximately)
  • Airport shuttle fee: IDR 605000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 14 years old are not allowed in the spa

Property is also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort
Alaya Ubud
Alaya Ubud CHSE Certified
Alaya Ubud Chse Certified Ubud
Alaya Ubud - CHSE Certified Ubud
Alaya Ubud - CHSE Certified Resort
Alaya Ubud - CHSE Certified Resort Ubud

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 632 out of 895 reviews
5 - Excellent 71%
Rating 4 - Good. 212 out of 895 reviews
4 - Good 24%
Rating 3 - Okay. 37 out of 895 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 895 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 895 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff in a wonderful location in Ubud. Rivals the more expensive five star hotels on the island without the price. Wonderful to hear live jazz in their lobby restaurant which played Friday and Saturday nights. We would definitely return!
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and grounds are beautiful and well kept. Extremely helpful. Excellent food
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value
The nice area within Ubud central area
Stayed 3 nights in Dec 2021

5/5 Excellent

Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Property is in a great location. Easy access to the Yoga Barn, Monkey Forest and great restaurants. Highly recommend this hotel.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020