Hotels in Ninohira, Hakone

"Run down room Kaiseki is not impressed as expected Breakfast is perfect I wouldn't go back VIP Access perk is not full valued"

"Clean room, really nice staff and there are some nice hikes just in front of the hotel."

"Great ryokan with absolutely wonderful onsens. One of the highlights of our trip to Japan!"

"Great place for the price. Step up from a hostel that works well for families and has a really nice Onsen for private use. Breakfast was also really nice! Service was also very friendly and helpful. Downsides are the location and the lack of shower in rooms. "

"Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area"

"I think the hotel was not as good as we expected. We arrived tired -after a wedding in Tokyo - and the check in staff grill you with so many questions “what time for dinner” (but there are limited options so you don’t have much choice), “what time for breakfast tomorrow”, same thing for the following days … they even asked “what time do you want housekeeping tomorrow?”! And then they said they had a spa - I said I’d like a massage and they said they were all booked for our dates! But no one had communicated with me in advance to offer massage services so I could book. Also the dinner both nights repeated “Main Meal 1” (their term) -despite the affectation of being so custom. Finally as we checked out we found someone’s socks in the drawer behind the safe deposit box! "

"The stay was lovely Exceeded our expectations Snack time and alcohol time was a wonderful surprise"

"Breakfast and dinner was amazing! Staff were so nice and courteous. Our room was spacious and so clean and serene "

"The location is beautiful, amazing views but the hotel is a bit old. We went to Hakone to relax and spend a night enjoying the onsen but we weren’t unable to get in due to having tattoos something that the website should have in more details instead of having it in the small print. The tv was only in Japanese so we couldn’t watch tv. The elevator was not working we had to carry 3 luggage down 3 floors and the sign on it was only in Japanese and I touch the bottom an it shocked me. I was very excited to stay but I was kind of disappointed. "