Title: Tensui Saryo (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=17517724&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tensui Saryo Hotel with free parking, 6-minute walk to Hakone Gora Park ## Photo gallery for Tensui Saryo ![Lobby - Tensui Saryo (Hakone)](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/109c78d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d6764f89-c8ec-4c63-b638-0a71c38d64e4-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Property entrance - Tensui Saryo (Hakone)](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/a9236d7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free toiletries, hair dryer, slippers, bidet - Tensui Saryo (Hakone)](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/47299693.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Tensui Saryo (Hakone)](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/addce020.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hakone Gora Park, Tensui Saryo offers a peaceful retreat with spa services like massages and facials. Guests can enjoy a Japanese breakfast, relax at the bar or cafe, and benefit from free self-parking. Past visitors consistently praise their experience. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Housekeeping - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=17517724&PinnedHotelID=17517724&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 20 of 20 rooms ### View all photos for \[Main Building\] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 753 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed and 2 Twin Futons ### View all photos for \[Main Building\] Japanese-Style Room, Non Smoking ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Japanese-Style Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Bidet - 431 sq ft - Sleeps 3 - 3 Twin Futons ### View all photos for \[Main Building\] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Bidet - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for \[Main Building\] Twin Room with Stone Bathtub, Dinner Included, Non Smoking ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Twin Room with Stone Bathtub, Dinner Included, Non Smoking ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 517 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for \[Main Building\] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 431 sq ft - Mountain view - Sleeps 4 - 4 Twin Futons ### View all photos for \[Main Building\] Double Room with Open Air Bath, Dinner Included, Non Smoking ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Double Room with Open Air Bath, Dinner Included, Non Smoking ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 431 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for \[Main Building\]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 646 sq ft - Mountain view - Sleeps 2 - 2 Large Twin Beds ### View all photos for \[Main Building\]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/eb0ab5f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr) ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 753 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed and 2 Twin Futons ### View all photos for \[Main Building\] Japanese-Style Room, Non Smoking (Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/153e3b97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Japanese-Style Room, Non Smoking (Adult Fee:3+yr) 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Bidet - 431 sq ft - Sleeps 3 - 3 Twin Futons ### View all photos for \[Main Building\] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/84829405.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr) 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Bidet - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for \[Main Building\] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/941ad70f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr) ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 517 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for \[Main Building\] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/db4bcb62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr) ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 431 sq ft - Mountain view - Sleeps 4 - 4 Twin Futons ### View all photos for \[Main Building\] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/d3706519.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr) 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 431 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for \[Main Building\]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/90f5d82c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Main Building\]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr) ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - 646 sq ft - Mountain view - Sleeps 2 - 2 Large Twin Beds ### View all photos for \[Annex\]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted) ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Annex\]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted) ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Separate bathtub and shower - Partial ocean view - Sleeps 2 - 2 Large Twin Beds ### View all photos for \[Annex\]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/f1fadf11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Annex\]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted) ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Separate bathtub and shower - Partial ocean view - Sleeps 2 - 2 Large Twin Beds ### View all photos for \[Annex\] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted) ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Annex\] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted) ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Separate bedroom - 1 bedroom - Mountain view - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for \[Annex\] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/57cb9e17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Annex\] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted) ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Separate bedroom - 1 bedroom - Mountain view - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for \[Annex\] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted) ![Ryokan dining](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/56818b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Annex\] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted) ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Separate bedroom - 1 bedroom - Mountain view - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for \[Annex\] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted) ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/18000000/17520000/17517800/17517724/73cb7cfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Annex\] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted) ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains Separate bedroom - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.25163%2C139.04768&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FrHf0TX4aNW7G6guQPc8ZrS1Shk=) 1320-276 Gora , Hakone, Kanagawa, 250-0408 #### What's nearby - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 km - Hakone Gora Park \- 3 min walk \- 0.3 km - Hakone Museum of Art \- 7 min walk \- 0.7 km - Hakone Open Air Museum \- 12 min walk \- 1.1 km - Hakone Kowakien Yunessun \- 20 min walk \- 1.7 km #### Getting around - Hakone Gora Station - 1 min walk - Kowakidani Station - 2 min drive - Haneda Airport (HND) - 102 min drive #### Restaurants - ‪リバーサイド・キッチン＆バー - ‬9 min walk - ‪Coffee Camp - ‬1 min walk - ‪箱根餃子センター - ‬8 min walk - ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk - ‪Gora Brewery And Grill - ‬8 min walk ## About this property ### Tensui Saryo Hotel near Hakone Gora Park Close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Tensui Saryo provides a coffee shop/cafe, a bar, and more. Treat yourself to spa services, such as a facial, a body treatment, or a massage. Guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - Free self parking - A vending machine, a front-desk safe, and coffee/tea in the lobby - An elevator, luggage storage, and massage treatment rooms Room features All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to perks like safes and free bottled water. Other amenities include: - Bidets, free toiletries, and hair dryers - 32-inch flat-screen TVs with digital channels - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/33996fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $228 CA $279 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/49000000/48650000/48649000/48648905/7f9d6e1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Merveille Hakone Gora Gora - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 88 reviews CA $154 CA $172 total Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=48648905&PinnedHotelID=48648905&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/37992c9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE Setsugetsuka Gora - 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Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Family friendly - In-room refrigerator ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - In the mountains ### Spa - Facials - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 2 buildings - 4 floors - Built in 1995 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Early check-in subject to availability Early check-in fee: JPY 3300 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: JPY 3300 ### Special check-in instructions The front desk is open daily from 8 AM - 7 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Additional fee: JPY 150 per person, per night We have included all charges provided to us by the property. The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property. ### Optional extras - Early check-in fee: JPY 3300 (subject to availability) - Late check-out fee: JPY 3300 (subject to availability) - Housekeeping fee: JPY 4400 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Tensui Saryo Hotel Hakone Tensui Saryo Hotel Tensui Saryo Hakone Tensui Saryo Hotel Tensui Saryo Hakone Tensui Saryo Hotel Hakone ## Frequently asked questions ### Is Tensui Saryo pet-friendly? ### How much does it cost to stay at Tensui Saryo? ### How much is parking? ### What time is check-in at Tensui Saryo? ### What time is check-out at Tensui Saryo? ### Where is Tensui Saryo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tensui Saryo Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 113 8 - Good 40 6 - Okay 16 4 - Poor 10 2 - Terrible 6 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Oscar Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cozy and well located ##### Oscar Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Liam Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice Ryokan situated in a beautiful part of Hakone. The area in general is hilly and difficult to get around but that’s true of anywhere in Hakone. This is located very close to Gora station which is as convenient as it gets whether you want to sightsee in Owakudani or head back towards Odawara station. The dinner and breakfast are very generous serving hearty regional cuisine. The amenities are top notch and exactly what you want for your Ryokan getaway. ##### Liam Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Charlotte Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very luxurious Lovely environment Fantastic food Unique experience ##### Charlotte Stayed 2 nights in Apr 2025 ### 8/10 Good #### Stephen Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location of travel options for easy access to major tourist sites. ##### Stephen Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Nick Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Magical Reprieve After Mt. Fuji's Summit Staying here was possibly the best part of our honeymoon. We had just hiked all of Mt. Fuji over 2 days, and took a cab directly from there to Tensui Saryo, where we were welcomed with a free glass of wine and a foot bath. Our room had a stone bath that would magically spill over the edges as you stepped in, and would automatically refill with hot spring water when you stepped out. Our aching muscles were grateful for the large bed and bathroom. Wearing our yukatas to the kaiseki dinner was icing on the cake. We will be back. ##### Nick Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Doyoung Mar 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Japanese tradition ryokan with real hot spring water! It's a bit costly, but if you want full experience, then you should go for the dinner as well. ##### Doyoung Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Giovanni Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was big and the bath was awesome. Very close to the train and cable car station. ##### Giovanni Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rekha Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beauace.. very clean and very very helpful people!! Free drinks and snacks are a bonus and the private hot baths were lovely!! Highly recommend it.. they even served us lovely vegetarian breakfast!! 🙂 ##### Rekha Stayed 2 nights in Apr 2025 ### 8/10 Good #### Natalia Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Three nights stat Great location - literally a few steps from Gora station and Hakone cable car (start point of the famous Hakone Loop.) services excellent. Onsen was not that impressive (compared with similar accommodations). Breakfast was quite monotonous - we stayed for three nights so breakfast #3 was identical to breakfast #1\. And right across the street from the best coffee shop - Coffee Camp!! ##### Natalia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Maria Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful experience ##### Maria Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Aug 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful room. Near train station Staff was wonderful ##### Verified traveller Stayed 1 night in Jul 2017 ### 8/10 Good #### Grendel Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again. ##### Grendel Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Salvador Dec 16, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner. ##### Salvador ### 10/10 Excellent #### Tyler Dec 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very relaxing stay We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay. ##### Tyler Stayed 1 night in Dec 2023 ### 10/10 Excellent #### ともこ Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities 足湯バーや岩盤浴のサービスもあり、楽しく過ごせました 2泊して清掃はお願いしなかったのですが、翌日タオルやお水やコーヒー、お菓子なども届けていただき、行き届いたおもてなしをしていただきました 大涌谷や彫刻の森美術館にもアクセスがよく、近隣にステキなレストランもあったので、ロケーションとしてもよかったです ありがとうございました ##### ともこ Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Shuichi Sep 27, 2025 Disliked: Staff & service, amenities 従業員が不足しているためか、全体的にサービスが行き届いていない印象でした。チェックイン時間前に荷物だけを預けようとした際、フロントにスタッフ不在、ロビーには掃除機が放置されていました。 ##### Shuichi Stayed 2 nights in Sep 2025 ### 8/10 Good #### Kiyofumi Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良いです ##### Kiyofumi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mieo Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 風情を感じるお宿 1人で出張の帰りに寄らせて頂きました。 1人で過ごすには大きなお部屋で、且つ快適なお風呂がバルコニーに有り出張疲れを癒すことができました。 2点改善されたら最高だなと、感じたポイントを。 恐らく古い旅館をリノベされたお宿だと思うのですが、古い宿泊施設にありがちな「コンセント問題があります。ベットサイドは１箇所しか空いてなく、相当離れたTV側に1つの合計2つしかベットルームに無かったのが残念でした。例えば、そこから延長コードみたいな物で2-3口+USB/USB-Cなどがお部屋のどこかに用意されていると、宿泊側としては安心です。 もう一つは、朝のレストランスタッフさんが「おかわり出来ますので」と、言われるも殆ど回って来ないので、声を出して呼ばなければならない事。また、コーヒーくらいは有って欲しかったです。 とは言え、ほぼ満点に近いステイ体験が出来ました。また機会がありましたら利用させて頂きます。 ##### Mieo Stayed 1 night in Jun 2025 ### 8/10 Good #### Yanwen Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 價錢比較貴，不包早晚餐，而且周邊比較偏僻，餐廳少，小店也早收，找吃的比較困難，至於其他設施都完美 ##### Yanwen Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### NAHOKO Dec 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2回目の利用ですが、ウエルカムドリンクや、ミニバーの時間があり、ワインやシャンパンなど大変美味しく、おつまみやお菓子も美味しく、何度も利用したくなる宿でした。岩盤浴も最高です。 ##### NAHOKO Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kazuhiro Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 今回は出張で滞在したが次回は旅行で来たい。 スタッフの丁寧な対応や施設全体の清潔さに癒された。 駅が近いので列車の旅にも最適。 ##### Kazuhiro Stayed 1 night in Oct 2024 ### 6/10 Okay #### シゲル Aug 21, 2024 全体的に綺麗で動線もわかりやすい ウエルカムサービスも個人的には気に入った。 朝食は、彩りや品数も多く楽しめた。 若干、レストランスタッフが少なく感じたので 探さないと行けないのは勿体無い その他気になる点 1.大浴場の見回りが昼間帯だけのように思われる 朝、脱衣所の洗面台付近が前日の夜のまま放置されているタオルがあった。鏡も全体的に燻んでいる 2.サウナ内の緊急呼び出しボタンが壁面から剥がれており使えるか不安 3.岩盤浴の利用の仕方はもう少し詳しく案内されても良いと思う。(利用時間制限があるので浴び方は掲示されてるが、そこまで読んでいられない) 4.Wi-Fiが時々落ちるのと朝、ＴＶが全く映らない状態があった。 ##### シゲル Stayed 1 night in Aug 2024 ### 8/10 Good #### Kazutaka Aug 4, 2024 Liked: Staff & service エクスペディアの予約システムに、またもややられた。 以前も体験したが朝食付き、食事付、キングサイズベットでの記載部屋を選び予約。 現着してから「素泊まりで予約を承ってます」の言葉に目が点。 さらにツインの部屋で泣き寝入り。 気分が台無しでテンションが下がる旅行に変貌。 この予約の記載内容をもっと改善してほしい。 貸切露天風呂を予約してみたが、檜風呂に行くと風呂桶は腐った木の風呂でボロボロ。 ささくれた木と木屑が浮遊している湯に浸かるのは、なんとも気持ち悪かった。 足湯につかってBARでお酒を飲めるのは、最高！のはずが、生ビールを飲むと「ん？」臭い たぶんビールサーバーの清掃が出来ていないんだろう。 温泉の水で作ったビールかと思った。 それ以外は概ね満足できました。 ##### Kazutaka Stayed 1 night in Aug 2024 ### 8/10 Good #### Hye Rim Feb 25, 2024 Liked: Staff & service 직원들은 친절하고 숙소내부는 좋았으나 개인탕 물이 더러웠습니다. 위치도 좋습니다. 조식과 석식은 그저그렇습니다 ##### Hye Rim Stayed 1 night in Feb 2024 ### 8/10 Good #### ゆみこ Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 離れでの宿泊だったのですが、真上にも客室があったようでドアを閉める音や足音がかなり響き何度か目を覚ます位でした。 離れで静かだと思っていたので、残念でした。 ##### ゆみこ Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kinnotake Tonosawa - 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