Nikiforos Fokas Vacation Packages

Excellent hotel within walking distance of the port for our short stop over in Heraklion . Staff very helpful and allowed us to have early breakfast before our ferry .

From the moment we arrived, the staff was amazing and very helpful. The property is new, very clean, quiet, and everything you need for a very relaxing vacation. We are looking forward to staying at the Villa again soon. We couldn't have asked for a more warm welcome and great hospitality.

We stayed with Elia suites before and have come to appreciate their apartments. This one is well located in Nea Hora. Walking distance to the limani. However , I must warn you all future customers that the parking associated to that apartment is extremely steep and dangerous. We damaged our rental car. Also the entry way was consistently blocked by other cars. The annoying part is that when we asked initially the response from the staff was that nobody has ever complained. I find that very hard to believe. When we spoke about this to the staff, they took no responsibility. I must say I have always been impressed with the service and staff at Elia , but this was quite disappointing. Also the apartment itself should have some extra furniture in the rooms. There is nowhere to place beauty products and towels ( except 1 hook in bathroom). Staying with Elia suites again will depend on their response to all of this situation.. we still have not heard back from them.