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Overview of The Giacomo, Ascend Hotel Collection

Photo gallery

Featured Image
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated

The Giacomo, Ascend Hotel Collection

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationConference Center Niagara Falls2 min walk
    Popular LocationSeneca Niagara Resort & Casino4 min walk
    Popular LocationNiagara Falls State Park9 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Choose dates to view prices

Standard Room, 1 King Bed, Non Smoking (Fireplace)

4.7/5 guest room rating
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

4.7/5 guest room rating
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard King Non Smoking 2 person Whirlpool in Bath

4.4/5 guest room rating
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

5/5 guest room rating
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

No guest room rating
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

4.8/5 guest room rating
  • 255 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

No guest room rating
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

4.7/5 guest room rating
  • 255 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Fireplace

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jacuzzi

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

About this area

Niagara Falls

Located in Niagara Falls, The Giacomo, Ascend Hotel Collection is in the city center and near the airport. Niagara Falls State Park and Ripley's Believe it or Not are cultural highlights, and travelers looking to shop may want to visit Clifton Hill and Lundy's Lane. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowmobiling. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Conference Center Niagara Falls - 2 min walk
  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 9 min walk
  • Rainbow Bridge - 10 min walk
  • American Falls - 14 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Western Door — 7 min walk
  • Zaika Indian Cuisine — 8 min walk
  • Power City Eatery — 9 min walk
  • Donatello's — 9 min walk
  • Wine on Third — 10 min walk

About this property

The Giacomo, Ascend Hotel Collection

Romantic Niagara Falls hotel in Downtown Niagara Falls, walk to Seneca Niagara Resort & Casino
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite. All 41 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Russian

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Portable shower seat
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

Frequently asked questions

Can I cancel my reservation for free at The Giacomo, Ascend Hotel Collection and receive a full refund?
Yes, The Giacomo, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Giacomo, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Giacomo, Ascend Hotel Collection?
As of Apr 13, 2021, prices found for a 1-night stay for 2 adults at The Giacomo, Ascend Hotel Collection on Apr 20, 2021 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Giacomo, Ascend Hotel Collection pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25.00 per pet, per day.
How much is parking at The Giacomo, Ascend Hotel Collection?
Valet parking is free at this property.
What time is check-in at The Giacomo, Ascend Hotel Collection?
Check-in is from 4:00 PM - 3:00 AM. Late check-in is available during limited hours.
What time is check-out at The Giacomo, Ascend Hotel Collection?
Check-out is at 11 AM.
Where is The Giacomo, Ascend Hotel Collection located?
Located in Downtown Niagara Falls, this romantic hotel is within a 5-minute walk of Niagara River Gorge and Seneca Niagara Resort & Casino. Niagara Falls State Park and Rainbow Bridge are also within 15 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 691 out of 988 reviews
5 - Excellent 70%
Rating 4 - Good. 213 out of 988 reviews
4 - Good 22%
Rating 3 - Okay. 59 out of 988 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 988 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 988 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with family, Travelled with family and small children
I had high hopes for my stay. The building itself was kept nicely, but in 6 days we did not have in-room cleaning service due to covid. We had to request towels and despite the staff saying they'd change our sheets on day three, they did not. Additionally we discivered Marijuana use in the facility, due to the overpowering smell in the bathroom. The staff were alerted three times in one day and they could not find the source. They also did not move us to a different room as we requested. We had a minor child in the room who was exposed to this for two days. The rooms are small with poor access to outlets for charging electronics. They also power off at a certain time to preserve electricity. Some staff were friendly but the manager seemed only to apologize for our inconvenience without offering solutions. The view from the 19th floor was spectacular but there was no filtering how many people piled in at a time. It is centrally located and close to everything.
Stayed 5 nights in Apr 2021

3/5 Okay

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and helpful. The building is very attractive. However, the air-conditioning was extremely noisy - when it was on, it sounded like water was running through pipes so it was difficult to sleep with it on. Also we could hear almost everything the occupants in the next room were saying.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy, historic and conveniently located to Niagara Falls.
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It had a modern feel in a older building. The room was beautiful and the bathroom was very spacious. The skyline room provided a great view of the city and part of the fslls. I will stay again.
Stayed 1 night in Mar 2021

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