Title: Hyatt Herald Square New York - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Herald Square New York Beaux Arts hotel with 2 restaurants and bars ![Exterior](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/b5c792ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/59682c29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/7927a111.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/692e9555.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/3c727bb8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Empire State Building and Macy's, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center. 8.6 Excellent ## Popular amenities - - Bar - Pet-friendly - Breakfast available - Parking available - Gym ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3999100&PinnedHotelID=3999100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/b0d2b748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 20 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 195 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/68bc832e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.0 Very good 27 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 220 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/b0d2b748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.8 Excellent 60 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 195 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/68bc832e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 8.6 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 220 sq ft - City view - Sleeps 4 - 2 Double Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/b0d2b748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (with Shower) 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 215 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/b0d2b748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 195 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/68bc832e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, City View 9.0 Wonderful 12 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Mini-fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 220 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/d1405677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Room - Sleeps 4 ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/2ba4eb45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room - Sleeps 2 ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/483e0eb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with ADA Shower - Sleeps 2 ### 2 Double Beds - Sleeps 4 ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/46110a6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with City View - Sleeps 2 ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/c9f46e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Room with City View - Sleeps 4 ![Bathroom amenities](https://images.trvl-media.com/lodging/4000000/4000000/3999100/3999100/w649h440x0y0-de9a68d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Hyatt-Herald-Square-New-York.h3999100.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Hyatt-Herald-Square-New-York.h3999100.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.74716%2C-73.98749&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vJHLws1frBxAURVzDKt1pZc-uik=) 30 W 31st St, New York, NY, 10001 #### What's nearby - Empire State Building - 3 min walk - 0.3 km - Macy's - 5 min walk - 0.4 km - Times Square - 12 min walk - 1.1 km - Grand Central Terminal - 14 min walk - 1.2 km - Rockefeller Center - 9 min drive - 1.8 km #### Getting around - New York W 32nd St. Station - 3 min walk - 28 St. Station (Broadway) - 4 min walk - LaGuardia Airport (LGA) - 34 min drive #### Restaurants - ‪Nana’s Green Tea - ‬2 min walk - ‪Jongro BBQ - ‬3 min walk - ‪OSAMIL Korean Gastropub - ‬1 min walk - ‪Irving Farm Coffee Roasters - ‬2 min walk - ‪New Wonjo - ‬3 min walk ## About this property ### Hyatt Herald Square New York Upscale hotel near Empire State Building Located close to Macy's and Grand Central Terminal, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out - Express check-in, a computer station, and an elevator - A 24-hour front desk, luggage storage, and smoke-free premises - Guest reviews give top marks for the helpful staff and location Room features All 122 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with showers and free toiletries - 40-inch HDTVs with satellite channels - Mini fridges, coffee/tea makers, and heating ### Awards and affiliations Eco-Certified Property This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Penthouse, 1 King Bed, Non Smoking, Balcony | View from room](https://images.trvl-media.com/lodging/3000000/2390000/2384700/2384686/407d410c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel New York City - Chelsea Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 2,129 reviews CA $211 CA $248 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2384686&PinnedHotelID=2384686&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/37000000/36720000/36712900/36712878/97976c31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree by Hilton New York Times Square South Manhattan - 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Air conditioning - Gym 8.2 Very good 6,311 reviews CA $308 CA $423 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=23677&PinnedHotelID=23677&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/100/87/576ccb20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton New York Times Square Hotel Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.4 Good 5,322 reviews CA $223 CA $317 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=87&PinnedHotelID=87&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366813/36208380.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn New York/West 35th Street Manhattan - Pet-friendly - Free WiFi - Air conditioning - Gym 9.0 Wonderful 2,943 reviews CA $241 CA $282 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2366813&PinnedHotelID=2366813&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/38000000/37850000/37842600/37842570/2d890d92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place New York City/Times Square Manhattan - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 3,183 reviews CA $209 CA $244 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=37842570&PinnedHotelID=37842570&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served](https://images.trvl-media.com/lodging/49000000/48670000/48669400/48669360/262a4944.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arlo Midtown Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5,828 reviews CA $225 CA $320 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=48669360&PinnedHotelID=48669360&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (USD 85 per day) - RV/bus/truck parking (surcharge) on site - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person - 2 bars/lounges - 2 restaurants - Snack bar/deli ### Restaurants on site - The Den - Up on 20 ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room crib - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business center - Computer station ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Elevator (36 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 18 floors - Beaux Arts architecture - Built in 2014 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 40-inch smart TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay) Welcoming dogs only ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 32.18 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 per person - Valet parking fee: USD 85 per day - Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay) - Early check-in is available for a fee (subject to availability) - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. ### We should mention Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn 31st Holiday Inn 31st Hotel Holiday Inn 31st Hotel New York City Street Midtown Hyatt New York Herald Square/5th Avenue Hotel Hyatt Herald Square New York Hotel Hyatt Herald Square Hotel Hyatt Herald Square/5th Avenue Hotel Hyatt Herald Square Holiday Inn Midtown West 31st Street Hotel New York City Hyatt Herald Square/5th Avenue Holiday Inn New York City Midtown 31st Street Hyatt New York Herald Square/5th Avenue Hyatt Herald Square York York Hyatt Herald Square New York Hotel Hyatt Herald Square New York New York Hyatt Herald Square New York Hotel New York ## Frequently asked questions ### Is Hyatt Herald Square New York pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. ### How much does it cost to stay at Hyatt Herald Square New York? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Nov 24, 2025 start from CA $204.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/New-York-Hotels-Hyatt-Herald-Square-New-York.h3999100.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hyatt Herald Square New York? > Valet parking is available for USD 85 per day. ### What time is check-in at Hyatt Herald Square New York? > Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Hyatt Herald Square New York? > Check-out is at noon. Late check-out is available for a fee. ### Where is Hyatt Herald Square New York located? > Located in Manhattan, this hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Herald Square New York Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 578 8 - Good 245 6 - Okay 101 4 - Poor 36 2 - Terrible 44 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Lenorae Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location and staff are amazing. The room/bed was very comfortable. I had paid more for a hotel nearby and booked this when my flight canceled. I wish I had stayed here throughout the entire trip. ##### Lenorae Stayed 1 night in Oct 2025 ### 8/10 Good #### Paul Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Didn't do breakfast. Great location, very good staff. Pretty good room. ##### Paul Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Johanna Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff especially their bartender. Room was clean and comfortable. They had a beautiful rooftop view, with a Relaxing lounge set up. Enjoyed my stay tremendously ##### Johanna Stayed 1 night in Sep 2025 ### 8/10 Good #### BIlly Jul 31, 2025 Liked: Cleanliness It was an okay experience staying here. ##### BIlly Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### KATHRYN Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### KATHRYN Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Samantha Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing! It’s close to everything and walkable. I will definitely stay here again ##### Samantha Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Joanne Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow what a gem of a hotel. Perfect location near to subway stations, around the corner from the Empire State Building, Macy's, restaurants etc. BUT........ what is amazing is the view from the rooftop bar of this hotel! Just perfect. Been to NY 3 times and this location was the best. ##### Joanne Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Majdolin Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities An amazing location at the heart of Koreatown where you can gind great dining and shopping. Furthermore if you go to the rooftop you can enjoy incredible dinning experience with the most beautiful view to the Empire State Building. ![](https://a.travel-assets.com/ugc/hotel-reviews/d72afa10-e9b3-408d-8529-b0a33be9e40d-1752079190682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Majdolin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jennifer Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, clean and very close to main attractions ##### Jennifer Stayed 1 night in Feb 2025 ### 8/10 Good #### Chieko Aug 13, 2025 Clean ##### Chieko Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ivanna May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had an amazing time there this week and the bartender last night was so nice and polite! ##### Ivanna Stayed 2 nights in May 2025 ### 6/10 Okay #### Britany Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wasn’t able to check in earlier but the stay wasn’t bad at all. ##### Britany Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Valerie Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Would stay here again, loved the rooftop access! ##### Valerie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Stacey Elaine Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would highly recommend this hotel and I will definitely stay here again. Great location, clean, with great rooftop area & nice, friendly, welcoming staff. ##### Stacey Elaine Stayed 4 nights in Mar 2025 ### 8/10 Good #### Christine Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was great!! ##### Christine Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Andrew Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location near Penn Station. Staff was very welcoming and accommodating. Would stay again. ##### Andrew Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jelena Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city! ##### Jelena Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Kimberly Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location! ##### Kimberly Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Wasil Aug 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Just avoid this property ##### Wasil Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller Feb 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean, quiet, and comfortable…couldn’t ask for more. Would stay again. ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ugyn Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanliness of this Hotel is impressive in Manhattan area. ##### Ugyn Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Thomas Jan 25, 2025 Room was clean and lobby was nice ##### Thomas Stayed 1 night in Jan 2025 ### 8/10 Good #### nigel Mar 9, 2025 Liked: Cleanliness, staff & service, amenities Excellent Midtown Manhatten hotel with excellent acces for Broadway, Times Square etc ##### nigel Stayed 5 nights in Mar 2025 ### 8/10 Good #### Verified traveller Jan 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful and kind. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Katherine Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice and the downstairs reception were great ##### Katherine Stayed 3 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Vista LIC Hotel, BW Premier Collection](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-Long-Island-City-Queensboro-Bridge.h3887116.Hotel-Information) > > [John Hotel](https://www.expedia.ca/New-York-Hotels-John-Hotel.h19175691.Hotel-Information) > > [Ravel Hotel Trademark Collection by Wyndham](https://www.expedia.ca/New-York-Hotels-Ravel-Hotel-Trademark-Collection-By-Wyndham.h1880311.Hotel-Information) > > [Hyatt Place Long Island City/New York City](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-Long-Island-CityNew-York-City.h19176542.Hotel-Information) > > [Ramada by Wyndham Flushing Queens](https://www.expedia.ca/New-York-Hotels-Ramada-By-Wyndham-Flushing-Queens.h7678509.Hotel-Information) > > [Graduate by Hilton New York](https://www.expedia.ca/New-York-Hotels-Graduate-Roosevelt-Island.h45998944.Hotel-Information) > > [Aloft Long Island City - 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