Find Hotels by Red Roof Inn in New Lenox from CA $87

"The pool was out."

"We just slept here after a concert and it was good for that! The room is spacious and actually very clean except the shower/tub, we didn’t really plan to use it anyway but good we didn’t cause it does have black mold in a lot of the crevices, and it’s pretty noticeable, we had two beds and one was hard as a rock the other was amazing so me and my daughter slept on the good one lol it’s right off the highway so in a good area, I would probably stay again if just to sleep again. The staff were helpful but very dry and very monotone "

"Everything"

"The room stunk so bad I couldn’t sleep!!! It was an old musty carpet smell. I even tried to spray Lysol but it only helped for about 5 minutes. I told the gentleman at the front desk and all he had to say was sorry I will tell my manager. Do not stay at this hotel it was truly gross!!!"

"The property needs major update. It's old and it shows. The reception personnel was nice in both my check-in and check-out. My room was clean but it couldn't hide the fact that modern updating is very much needed. It has a fridge which was a plus. It also has a safe, but mine was broken and unusable. An iron is available but there was no ironing board. The tv remote turns on the tv and turns it off, but that's all it could do. Parking was enough. I found parking close to my room. The property location maybe the star of this review. It's close to pretty much everything. Target is right next door and Panda Express is a few steps away. Restaurants line the street where the property is located. Believe me, you'll never get hungry."

"The Wind Creek and Casino is top notch. From the amenities, rooms, spa, fitness and availability, all were better than expected and very enjoyable. Would definitely recommend and stay there again and again."

"Very unpleasant stay overall. The bed and mattress were completely worn out and sinking badly from the center, which caused us serious back pain the next morning. The room also had an old, unpleasant smell that seemed to be covered up with strong freshener instead of being properly cleaned. The furniture and overall condition felt outdated and poorly maintained. We expected a comfortable and relaxing stay but unfortunately had the opposite experience. Definitely not worth the price we paid."

"Worst hotel I have ever been to. Tried to check in at 1pm, but they let the people before us stay past 2pm. I had 6 people on my reservation, the booking said it slept 6 people. It didn’t. It slept 4. I had to ask for a roll away bed, which only sleeps 1. We were already down a bed. Extra linens were requested and never gave. I had to check in at 12am, and when I got into the room, the ceiling was falling in and water was running from the ceiling in multiple spots. The lady at the desk was going to do nothing about it and make us leave because we couldn’t stay. I said I needed a room, she gave me keys to a room that was apparently closed for maintenance, and the room keys didn’t work. I went back down, she gave me new keys, and the keys still didn’t work. Then as I’m going back down again, someone comes out of the room she was trying to give us to move into. Worst experience ever. Staff was rude, lazy, and completely unhelpful. Ended up having to drive all the way to northern Michigan through the night because we had nowhere to stay. This hotel should not be allowed to operate. "

"Poorly staffed. Sheets were dirty with shoe prints and took an hour and a half to get new sheets and then were told there were no more comforters. There was also burn marks on the pillow cases and floor. Not to mention we were not told about the 6-8 police officers standing in front of our door due to some issue. None of my business but I felt that we should have been told prior walking up to our room. Sketchy place overall. Multiple police circling the building all night. Breakfast was very disappointing. Hot food options were chicken and turkey sausage and an omelette with ham, cheese, and veggies. No hot food that was accommodating to vegetarians other than a bagel/toast, potatoes, and oatmeal. Would not recommend!!"