Natural Reserve Ficuzza Wood Vacation Packages

The staff there was amazing. Andraina was the front desk girl and she was super helpful. She told us what restaurants were good. She would have his cars booked when we needed them. The housekeeper was great. She gave us some Mass to take to us when we went on our cruise ship and I cannot forget about Jovanna. She was the one in the restaurant that would make us fresh squeezed orange juice every morning. She danced and dance to my husband for his birthday. Just a lovely lady. I highly recommend staying at this place. It's like a boutique hotel, four stars and it's right by all the shopping and by the marina for the cruises. So you're right by everything. You can literally walk everywhere. I give this a hotel a 12 out of 10. If you want to experience things there just talk to them. They will get you the right drivers and everything we went to a little place called Monreal. Our driver's name was Luigi and he was fantastic. If you can get him as a driver while you stay there definitely ask for him. Thank you for making our honeymoon, 5-year anniversary, and birthdays amazing!

The property and staff were excelent. There was teally nothing to do outside the property other than some restaurants. The o ly thing i realy did not like was the fact that you need to take a ride to the beach and then you had a 10 minute walk on a wooden path to the beach.the beach was beautiful however the water was very cold. The pool on the property was very nice.

Stayed here for one night before an early morning flight. Unfortunately, did not have time to try the restaurant or breakfast. My room was huge! Next time, I would get a smaller room for just one person.

The Hotiday Room Collection in Mondello was very modern and clean. The staff were super friendly and the breakfast was amazing!

Fantastic hotel and service, staff are very friendly and professional. We had a great stay. We went at end of August 2025. Three minor comments on the property (1) the pool was very cold - too cold for our kids - would be good if there was temperature control (2) a regular shuttle into town would be good, we hired a car but if there was a regular shuttle on an evening it would be better; (3) the beach resort was a long way, I wouldn’t bother with this if I was managing the hotel - it was wasn’t worth the effort and again the shuttle times are extremely limited, would feel trapped down there without a car.