Beach nearby

Reviews of Aqua Beach Inn

2.5 out of 5
Aqua Beach Inn
1301 Withers Drive, Myrtle Beach, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1008 reviews" "
Rating 8 - Good. 303 out of 1008 reviews" "
Rating 6 - Okay. 112 out of 1008 reviews" "
Rating 4 - Poor. 59 out of 1008 reviews" "
Rating 2 - Terrible. 60 out of 1008 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Domonique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very impressed!
Stayed 1 night in Apr 2024

10/10 Excellent

MARINO, Valencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block from the beach fronting the ocean. Excellent value for the money!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Marino,Thank you for being our valued guest at Aqua Beach Inn. We appreciate you highlighting our wonderful location in Myrtle Beach, and we trust you had a pleasant stay. Our team hopes to welcome you back soon!Thank You,Aqua Beach Inn

8/10 Good

Dixit

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Dixit,We're delighted that our location worked well for your plans, and we trust you had the comfortable, welcoming experience we are known for at Aqua Beach Inn. Please return soon for another terrific experience.Thank You,Aqua Beach Inn

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here in 2019 for my 50th birthday. My kids picked out the hotel. I decided after having such a great time and the location is ideal for entertainment and walking distance to everything. So I did enjoy my stay. There are somethings that needed updating the ice maker the lights in the room was not working in the kitchen, I had to be moved to another room. The furniture can be updated as well the most sockets doesn't work. All in all I liked the staff.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Cynthia,Thank you for choosing us to celebrate your birthday and for returning for another visit. We are delighted you enjoyed your stay, our prime location, and our friendly service! However, it's unfortunate you were inconvenienced by your first room. Rest assured, your feedback is greatly appreciated, and your comments will help guide our efforts to make necessary improvements for our great guests. Your satisfaction is important to us, and we would be delighted to welcome you back for a stay that goes above and beyond your expectations.Thank You,Aqua Beach Inn

8/10 Good

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Kassandra,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Should you be in the area again, please come back to see us for another terrific experience.Thank You,Aqua Beach Inn

4/10 Poor

Brittany

Disliked: Cleanliness
Stayed 3 nights in Apr 2024

2/10 Terrible

Ashley

Travelled with group
Disliked: Cleanliness, amenities
Man followed us to our room and the front desk noticed he was drunk and being aggressive and ran into the elevator with us and didn’t say anything to him until we called and told them that he was knocking on our door to then they said “yes we saw him outside your door and we will talk to him” like what? We are two females on vacation we just checked in they should have said something when he got into the elevator with us. Floors were filthy, haven’t seen a mop in years I’m sure I walked around for maybe 5 minutes and my feet were black. The only good thing was the balcony because it the only place where my nose wasn’t clogged. Slept with the door open on the balcony but it was hard because there’s a popular hangout downstairs where motorcyclists and loud suped up trucks gather and you hear them revving their engines outside and blasting music. Will not be staying here again
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Ashley,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness and safety. Your feedback helps us improve, and we'll look into your comments further. We appreciate the chance to implement corrective actions where necessary, and we hope you'll consider staying with us again should you be back in the area.Thank You,Aqua Beach Inn

6/10 Okay

Bryan

Liked: Staff & service
The room was nice the only thing I didn't like is the shower the water pressure sucked
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Bryan, We appreciate your feedback and review. We understand your frustration regarding the water pressure and apologize for any inconvenience you experienced. Rest assured, we will discuss this matter with our maintenance team to ensure improvements are made immediately. We hope to be able to welcome you back for an even better experience in the future. Thank You,Aqua Beach Inn

6/10 Okay

Sahil

Travelled with family
Near to beach.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Sahil,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed that we fell short of your expectations. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Thank You,Aqua Beach Inn

10/10 Excellent

Stephanie, Sarnia

Liked: Cleanliness, staff & service
Great sraff. Hotel is cool. Good location for walking to bars & beach. Quite noisy.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Stephanie,Thank you for visiting us at Aqua Beach Inn and for your fantastic review! We appreciate your kind words regarding our friendly service and ideal location. It was an honor having you as our guest, and we look forward to seeing you again soon!Thank You,Aqua Beach Inn

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marlowe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel we stay at in the dirty Myrtle.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Marlowe,Thank you so much for the five stars! We are so pleased to hear we have the honor of being your go-to hotel at Myrtle Beach, and we hope you will visit us again soon.Thank You,Aqua Beach Inn

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that the sliding door opened to allow in fresh air and that it contained a small kitchen. The shower leaked water all over the bathroom, there was no exhaust fan in the bathroom. I didn't use the free toiletries because they were low quality, substandard, as were the toilet paper and kleenex. It could be a really nice hotel if there are several upgrades made and the rooms are cleaned daily, which they were not.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Stephanie,Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated the in-room kitchen and sliding door. However, we apologize for any issues with the bathroom amenities, and we'll keep your comments in mind. Housekeeping is provided daily, and we'll look into why that did not happen during your visit. Should you be in the area again, please come back to see us.Thank You,Aqua Beach Inn

8/10 Good

Qw33n

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for the price even on hight demand weekend. We went to Myrtle beach on the easter weekend and we still managed to get a great price at decent hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Fernando,Thank you for sharing your experience with us! It's fantastic that you enjoyed a comfortable stay at a reasonable rate. We're delighted to have provided a great experience for you and look forward to welcoming you back on your next visit!Thank You,Aqua Beach Inn

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Gregory,Thank you for staying with us and for your review. We are glad you enjoyed your time, and we want to welcome you back again anytime.Thank You,Aqua Beach Inn

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great property near the beach and restaurants. Staff was amazing. Stayed 5 nights. No problems at all
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Graham,It brightens our day to know that you had a fantastic stay with us! We are delighted our fantastic location was a highlight of your stay, and we appreciate you mentioning our hospitable team. Thank you for your glowing review and perfect rating, and we hope you return soon!Thank You,Aqua Beach Inn

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was very nice, love the decor and front desk staff was very helpful and polite! Would definitely recommend!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 5, 2024
Dear Janice,Thank you for staying at Aqua Beach Inn. We are so happy you enjoyed with us. We will pass along your compliments to our front desk team. Your recommendation means a lot to us, and our staff looks forward to welcoming you back. Until then, we wish you well.Thank You,Aqua Beach Inn

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Myrtle Beach Boardwalk with an ocean view. Small kitchenette could be convenient.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Kyle,Thank you for being our valued guest. It's lovely that you appreciated our location in Myrtle Beach. We strive to deliver a comfortable stay, so we're proud that each of our rooms is ocean-facing and equipped with a kitchenette. Feedback is always welcome, so we encourage you to share your thoughts if there is anything we could have done better. Please join us again soon. Thank You,Aqua Beach Inn

10/10 Excellent

Rebeckah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff and very accommodating.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Rebeckah,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at Aqua Beach Inn!Thank You,Aqua Beach Inn

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Meagan

Stayed 3 nights in Mar 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping could have been kinder and more respectful. However, every thing else was great!!
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Jackie,Thank you for choosing to stay with us at Aqua Beach Inn. While we're glad you enjoyed your overall visit, we're disappointed to learn there were aspects where we fell short of expectations. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you didn't receive that from our entire team. Your comments have been duly noted and will be promptly addressed. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back soon.Thank You,Aqua Beach Inn

8/10 Good

Madhuparna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and excellent location property with marvelous views and great staff. Best thing is no resort fee but you get all benefits of ocean views and being walkable to beach and skywheel boardwalk area. Property is v clean with modern look. Daily housekeeping provided. Very reasonable rates. Recommended 👍
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Thank you for sharing your excellent review! We're thrilled you enjoyed our unparalleled views, convenient location, and modern amenities. It's also wonderful to hear that our team contributed to making your stay memorable. We look forward to welcoming you back for another reasonably priced visit.Thank You,Aqua Beach Inn

2/10 Terrible

Bec

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander, Hartington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy to walk to beach, boardwalk, entertainment, restaurants etc. very good staff at checkin and checkout. Would definitely recommend and would stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Alexander,Thank you so much for choosing to stay with us at Aqua Beach Inn. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. It's also great to read you were able to take full advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Thank You,Aqua Beach Inn

10/10 Excellent

DelDeayne

Travelled with partner
It was beautiful! Perfect location. Loved the view and the room was great.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Thank you for sharing your experience at Aqua Beach Inn. Our team is happy you loved our beautiful ocean view, and we trust you slept comfortably in our accommodations. Please join us again in Myrtle Beach!Thank You,Aqua Beach Inn

8/10 Good

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Libbey, Dorr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was very nice and clean.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Libbey,We appreciate you sharing your experience at Aqua Beach Inn. It was our pleasure to provide you with friendly service and clean accommodations! Thank you for taking the time to review your stay, and please come back soon!Thank You,Aqua Beach Inn

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Super walkable. Clean rooms and a good view
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Kai,It brightens our day to know that you had a fantastic stay with us! We're thrilled our impeccable accommodations and lovely views were a highlight of your visit and delighted you took full advantage of our fabulous location. Thank you for your perfect rating, and we hope you return soon!Thank You,Aqua Beach Inn

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this place for one night since we decided to begin vacation earlier than planned. It fit our needs and was, above all else, clean. Would stay again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Lana,We're thrilled to have contributed to the early start of your vacation! It's wonderful to hear that our hotel met your needs and that cleanliness was a standout feature for you. Your satisfaction is our priority, and we can't wait to welcome you back for another enjoyable stay in the future!Thank You,Aqua Beach Inn

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok and so was the staff
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Natalie,We sincerely appreciate you choosing Aqua Beach Inn for your recent stay in the heart of Myrtle Beach. It was a pleasure to host you, and we will be sure to share your five-star review with our team. Please come see us again soon!Thank You,Aqua Beach Inn

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every room has an ocean view. Convenient location
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Joe,It was a pleasure to host you at Aqua Beach Inn. With each room facing the ocean, our inn is an excellent choice for a beach getaway! If you return to Myrtle Beach, we hope you will stay with us again. Thank You,Aqua Beach Inn

8/10 Good

Christy Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, Coastal Carolina University and beach across the street! Friendly staff. Quiet hotel but we went in between Spring break weeks :)
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Christy,Thank you for choosing Aqua Beach Inn and leaving a review. We're so glad to hear that our peaceful atmosphere, superb location, and gracious staff made for an enjoyable stay. Having you as a guest was a pleasure, and please come back soon!Thank You,Aqua Beach Inn

8/10 Good

Marleyda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, good service, good cleanliness, good beds, good kitchenette, good sea view from the tenth floor. close to the beach, boardwalk, restaurants, etc.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Marleyda,Here at Aqua Beach Inn, we strive to provide a memorable experience for our guests. The kind words you have provided in your review are greatly appreciated. We are delighted that you enjoyed the service provided, the rooms were clean and accommodating, the beds offered a good night's rest, and our proximity to local attractions along with the view was appealing. Our team hopes we can service you again in the future.Thank You,Aqua Beach Inn

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Lester,Thank you for your review and for giving us a perfect rating! We're delighted our hospitable team left a memorable impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Thank You,Aqua Beach Inn

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for beach, restaurants and boardwalk. Easy parking. Friendly staff. It is right next to an amusement park so there is some noise at night but not too bad. Would stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear John,Thanks for joining us at Aqua Beach Inn. We appreciate you highlighting our convenient location near the beach and restaurants. Although we're sorry you could hear outside noise, we hope you still had a restful night's sleep. Our team hopes your travels bring you back to Myrtle Beach, as we're looking forward to seeing you again!Thank You,Aqua Beach Inn

8/10 Good

Anesha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome.. Very attentive and pleasant. This is a good deal for the price, veiw and location!
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Anesha,Thank you for choosing Aqua Beach Inn and sharing such a kind review. We are delighted that our awesome staff, amazing view, and great value helped you have such an enjoyable experience. It would be a pleasure to welcome you back for another memorable visit.Thank You,Aqua Beach Inn

10/10 Excellent

Avis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Robert,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we hope you return soon.Thank You,Aqua Beach Inn

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only ice maker that was working was on the tenth floor, there was no tub stopper to wash my grandchildren and there was very little lighting and they charged a 150$ security deposit and also they leave you an envelope asking for gratuity and I think that’s wrong , I’ll never go there again
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Melissa,Thank you for sharing your valuable thoughts. We appreciated the opportunity to host your family, and we're sorry for the inconvenience with the bathtub. We hope you stopped by our front desk for assistance, as we do all we can to address concerns. Please know that the incidental hold should be refunded within 3-5 business days of departure. Our team would be honored to have another chance to earn your confidence, so we hope you will consider staying with us again. Thank You,Aqua Beach Inn

10/10 Excellent

sophia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
one elevator
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Sophia,Thank you so much for the perfect rating and we trust that you had a good time with us overall. Your feedback regarding our elevator is gratefully received and we will be sure to keep your comments in mind. Please come back and visit us again soon. Thank You,Aqua Beach Inn

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay. The staff was amazing! The room was clean and wonderful! They went above and beyond to make it as easy as possible for my wife who tore her meniscus right before our trip. Will definitely be going back!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Shane,We are thrilled to have earned a perfect rating. It is wonderful that our team, accommodations, and high standards of cleanliness. Our team will be delighted that you appreciated our team's care and service during this difficult time. We wish her a speedy recovery. Our team looks forward to welcoming you back. Thank You,Aqua Beach Inn

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Front desk personal always welcoming
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Dear John,Thank you for your feedback on your recent stay. We are happy to hear that our staff were friendly and welcoming to you during your time with us. We can't wait for your next trip to Myrtle Beach and giving you the excellent service you deserve. Thank You,Aqua Beach Inn

10/10 Excellent

Kerri-lane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for off season prices, convenient to beach and local shops.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Kerri-lane,It was a pleasure to welcome you to Aqua Beach Inn and we are delighted to receive your lovely, five-star review. We are thrilled you were impressed with our great location and wonderful value and look forward to welcoming you back again soon.Thank You,Aqua Beach Inn

8/10 Good

Janice

Travelled with partner
Ocean view
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Janice,It was a pleasure having you join us recently! We're delighted you had an enjoyable experience, and we appreciate you mentioning our lovely views. It was a pleasure having you here, and we hope you return soon.Thank You,Aqua Beach Inn

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool and very well located
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Thank you so much for choosing to stay with us. Here at Aqua Beach Inn, our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Thank You,Aqua Beach Inn

10/10 Excellent

Amanda Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for our vacation. The room was clean and the staff was friendly.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Amanda,Thank you so much for choosing to stay with us at Aqua Beach Inn. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled both were the case for you. It's also great to read you enjoyed our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Thank You,Aqua Beach Inn

4/10 Poor

Daniel, Ottawa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I do not recommend staying at this hotel unless you enjoy rowdy area, extremely noisy till the early morning hours due to being so close to the boardwalk and nightlife. Bagging doors and more...The hotel is past its expiry date. OLD and worn out hallways, lobby, outdoor ...basically everything except the room were very clean. BEWARE! They will ask you for a $150 deposit and if you pay by credit cards; you will have to wait 7 days to get the deposit back. I gave it one star as the staff were nice.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Daniel,Thank you for your feedback. We take great pride in keeping our rooms clean and appreciate your acknowledgment of our team's hard work. However, we apologize that the liveliness of our location and the overall condition of our hotel did not meet your expectations. We're also regretful to hear your disappointment regarding your deposit. Please know that while we initiate that return transaction, your credit agency controls the time in which the return is processed. We appreciate your perspective, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Thank You,Aqua Beach Inn