Search Apart Hotels in Mount Prospect

" Breakfast was the highlight! The staff was great and the food was good. However, our room never got cleaned during our 4 night stay. We didn’t get clean towels throughout the week. Our trash was never emptied. Not to mention, the creamer in the room was expired and none was ever replenished. "

"I did not use those amenities."

"Great stay"

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "

"Breakfast was nasty hotel overall was outdated and not clean hotel had a smell trash was in the hallway falling over staff was nice saw a roach by the pool do not book "

"On site restaurant had lobby signage said it was open, however the 2 nights we stayed there it was closed. The restaurants in this financial district close early (after offices close). Very inconvenient and poorly communicated. One desk clerk made pointed comments about the chef’s apparent numerous call-offs. "

"Overall good experience."

"Fan barely worked and was loud. Pool was very small and packed. The pillows sucked but the cleaning staff and front staff was excellent and kind "

"Place was very nice."