Residences in Morocco

"The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated."

"Just returned from a three night stay. Found all staff polite, helpful and very welcoming. We could book trips with them and received a map of area. We're also given a name and number to call if we needed assistance whilst out and about. Breakfast was fresh with a good variety. During peek times they did struggle a little to keep topped up. There rooms were good. We had one leak issue due to the weather too which staff were quick to sort out. The hotel is situated in a great location. Best advise, what's out for the mopeds!"

"The property is very tired and run down. We booked a twin room and confirmed by email . When we arrived they were making it sound difficult to change. So they said have a drink while we sort it. We were then told there are no drinks until next Monday as Jews were booked in. And our room was between two of the hotel night clubs. That was it we checked out."

"Great layover hotel. Very clean, good beds, nice shower, and VERY reasonable breakfast with outstanding Moroccan pastries. Plus a no-stress van to the airport, which is literally 3 minutes away. Overall excellent value."

"The food at this property wasn't good at all, very limited options, the staff wasn't very friendly at all, I had to make a complaint at the front dest, there's a short girl working at the reception desk, who is very rude, I think she doesn't like her job at all, very negative personality. I definitely won't stay there again, also it's away from the city."

"Had a fantastic vacation , would highly recommend "

"Room was lovely, spacious and worked well for our family of 5. The staff are exceptional and the food was varied and offered vegetarians and picky kids plenty to choose from. The less good….the pools are either freezing or way too warm. Our kids were pumped for the water park but we ended up hardly using it because the water was too cold. There’s one heated pool which is so warm it’s like a bath - on warm days the kids were overheating in it. The inside spaces below reception are tired and smelled of damp. A few of our days were impacted by bad weather so events like the mini disco were moved inside to spaces that were just not fit for purpose. Overall we did have a lovely holiday and enjoyed ourselves, but we wouldn’t return to this hotel if we came back to Marrakesh."

"Hotel was cold .. food rubbish and cold "

"good stay"