Merville Vacation Packages

Beautiful property. Golf course in great shape. Good food in restaurant.

Very short stay at this location. Room was wonderful! Staff was very helpful. Hotel was quiet and well kept. Beds were comfortable.

Everything was perfect. Staff were friendly and helpful. The golf course was in immaculate shape.

Always wanted to stay here - but unfortunately had a much better impression of this place than was warranted. I expected more for $300/night. Exterior is in need of repair and maintenance - lots of worn and rotting wood, posts, etc. Hot tub was empty and disgusting looking. Total lack of attention to detail - balcony doors and windows were clearly recently replaced in rooms, with ill-fitting ones that have open gaps around the frame, and electrical tape around the glass on the doors, doors do not close tightly or securely. There was paint on ceilings and beams, in numerous spots. Mini fridge was on the table. There was no nightstand, a dirty towel (and only 2), and no phone in room to call Front Desk or Housekeeping. So I called the main hotel # and left a voicemail, 2 hours later, no response or clean towels, so then had to walk to front desk in the rain in a separate building, and was told they don’t check the main phone # messages, and that some rooms don’t have phones yet as they were just recently renovated. Then we had noisy people in the room next to us, which took 3 attempts (and walking outside in rain to front desk) to address. Nice view from the oceanfront room, and it was basically a nice room, but lacking ambience, and of course all the other things mentioned. The quality and service was very disappointing overall - could be a great place. Manager took 24 hours to call me after checkout to discuss complaints.

Breakfast was lovely and setting was nice. Our room didn’t have windows that could open, likely because we were on the ground floor, but I would have liked fresh air rather than a/c for nighttime. Location right by the river was lovely.