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The Old House Hotel & Spa

Photo gallery for The Old House Hotel & Spa

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony

Overview of The Old House Hotel & Spa

The Old House Hotel & Spa

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1730 Riverside Lane, Courtenay, BC, V9N 8C7

Explore the area

  • Popular LocationCourtenay and District Museum and Paleontology Centre14 min walk
  • Popular LocationCourtenay and District Memorial Outdoor Pool17 min walk
  • Popular LocationI-Hos Gallery3 min drive
  • AirportComox, BC (YQQ-Comox Valley)12 min drive

Choose dates to view prices

About this area

Courtenay

Located in Courtenay, The Old House Hotel & Spa is on the riverwalk. Crown Isle Resort and Golf Community and Comox Municipal Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Strathcona Provincial Park and Forbidden Plateau. Courtenay and District Museum and Paleontology Centre and Courtenay and District Memorial Outdoor Pool are also worth visiting.

What's nearby

  • Courtenay and District Museum and Paleontology Centre - 14 min walk
  • Courtenay and District Memorial Outdoor Pool - 17 min walk
  • I-Hos Gallery - 3 min drive
  • St. Joseph General Hospital - 5 min drive
  • Crown Isle Resort and Golf Community - 6 min drive

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • Locals Restaurant at the Old House — 4 min walk
  • Seh-Mi Restaurant — 6 min walk
  • The Hen and Hog Cafe — 7 min walk
  • Fluid Bar & Grill — 7 min walk
  • Yiamas Greek Taverna — 11 min walk

About this property

The Old House Hotel & Spa

Eco-friendly hotel with 2 spa tubs and outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business center, and concierge services are onsite. All 79 rooms boast fireplaces and offer free WiFi and flat-screen TVs. Guests will also find microwaves, separate bathtubs and showers, and coffee makers.
The Old House Hotel & Spa offers 79 air-conditioned accommodations with fireplaces and safes. 32-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Fitness center
  • Hiking/biking trails
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Hindi

Business services

  • Business center
  • Computer station
  • Conference space (1150 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Toaster

More

  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
2 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 2 percent of room rate
The resort fee includes:
  • Pool access
  • Spa tub access
  • Fitness center access
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

House Village
Old House Hotel
Old House Village
Old House Village Courtenay
Old House Village Hotel
Old House Village Hotel Courtenay
Old Village Hotel
Old Village House
Village Old House
Old House Village Hotel And Spa
Old House Hotel Courtenay
Old House Courtenay
The Old House & Spa Courtenay
The Old House Hotel & Spa Hotel
The Old House Hotel & Spa Courtenay
The Old House Hotel & Spa Hotel Courtenay

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 447 out of 685 reviews
5 - Excellent 65%
Rating 4 - Good. 188 out of 685 reviews
4 - Good 27%
Rating 3 - Okay. 36 out of 685 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 685 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 685 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to the walkways and local amenities. Our king bed suite was great, and having a ground floor unit with outside access to the grounds made it easy to walk our dog without having to use the lobby access...much easier with a larger pet
Stayed 4 nights in Sep 2021

4/5 Good

Travelled with group
Liked: Amenities, property conditions & facilities
Stay was good for the most part. One of the staff was quite rude at check in when we arrived a few minutes early, despite paying for early check in. Room was clean, except when furniture was moved and the main light was broken. Amenities were great, very nice to have a kitchen, and great central location. We had a delicious meal at the restaurant.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Super friendly and helpful staff
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Traffic noise!
Stayed 1 night in Sep 2021