- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , customer service , valet , pool , beach access , bell staff
Stayed 1 night in Jan. 2020
Photo gallery
Reviews
Very Good
1,558 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, SIN
What's nearby
- Punta Camaron Beach
- 20 min walk
- El Cid Country Club Golf Course
- 6 min drive
- Sea Shell City Museum
- 7 min drive
- Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
- 33 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Suite, Multiple Beds, Ocean View
Room Amenities
- Ocean view
- Sleeps 4
More detailsSuperior Room, 1 Queen Bed, Ocean View
Room Amenities
- Ocean view
- Sleeps 2
More detailsSuperior Room, 1 Queen Bed, Mountain View
Room Amenities
- Mountain view
- Sleeps 2
More detailsStandard Room, 2 Double Beds, Mountain View
Room Amenities
- Mountain view
- Sleeps 4
More detailsSuperior Room, 2 Double Beds, Ocean View
Room Amenities
- Ocean view
- Sleeps 4
More detailsStandard Room, 2 Double Beds, Ocean View
Room Amenities
- Ocean view
- Sleeps 4
More details
About this area
Mazatlan
Located in Mazatlan's Zona Dorada neighbourhood, The Palms Resort of Mazatlan is in the entertainment district and on the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Cerritos Beach and Playa Norte. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Plaza de Toros.
What's nearby
- Punta Camaron Beach - 20 min walk
- El Cid Country Club Golf Course - 6 min drive
- Sea Shell City Museum - 7 min drive
- Bula - 8 min drive
- Mazagua - 14 min drive
Getting around
- Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Free valet parking
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 200-250 per person
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area
Things to do
24-hour fitness centre
Beach volleyball
Children's pool
Outdoor pool
Family friendly
Children's pool
Dry-cleaning service
Free supervised childcare/activities
Laundry facilities
Outdoor pool
Fridge
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
Meeting rooms
Conference centre (7973 square feet of space)
Outdoors
Beachfront location
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Hairdryer
Shower
Entertainment
32-inch flat-screen TV
TV channels
Food and drink
Coffee/tea maker
Fridge
Outdoor space
Balcony
More
Connecting rooms available
Iron/ironing board
Safe
Policies
Check-in
Check-in between 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between MXN 200 and MXN 250 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
Pool access available from 9 AM to 10 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
Property is also known as
- Palms Resort Mazatlan
- Palms Mazatlan
- Liked: Cleanliness, staff & service, amenities
- Disliked: Property conditions & facilities
The outside property, pool and restaurant were great. Unfortunately, they were remodeling inside when we stayed and the noise was terrible. The first room they gave us was directly above the mini mart which they were working on. At 8:20 am on our first full day, our room sounded like we were being bombed! They clearly knew that room should not have been assigned to anyone! They moved us upon request and went up to the 4th floor. That room was quiet, but within hours we realized our air conditioning was leaking all over the floor. We did not want to pack up again and move so we just soaked up the water with towels. The place has good potential and the staff were great but they should just shut down and finish their construction and other maintenance. We would give it another try if the problems are taken care of.
Stayed 7 nights in Jan. 2020
- Liked: Cleanliness
Stayed 2 nights in Jan. 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan. 2020
- Liked: Cleanliness, amenities
Great views of the ocean and sunset. Shower head "low flow" was so low that you could barely get wet let alone rinse yourself.
Stayed 7 nights in Jan. 2020
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