We were upgraded for free to an ocean view room, which was a Great one!
Staff provides excellent service, and the location of the hotel is a very good one, for excellent restaurants nearby and a good beach. It has a very good restaurant (Panama) which is sought after by the locals, and with good reason.
Unfortunately, maintenance is lacking: refrigerator not working, room safe box not working, etc. Hotel has a lot of potential if those details are taken care of.