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Reviews

4.1 / 5Very Good
1,558 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Punta Camaron Beach
    20 min walk
  • Popular Location
    El Cid Country Club Golf Course
    6 min drive
  • Popular Location
    Sea Shell City Museum
    7 min drive
  • Airport
    Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    33 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Suite, Multiple Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Superior Room, 1 Queen Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Superior Room, 1 Queen Bed, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Standard Room, 2 Double Beds, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Superior Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Standard Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Mazatlan

Located in Mazatlan's Zona Dorada neighbourhood, The Palms Resort of Mazatlan is in the entertainment district and on the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Cerritos Beach and Playa Norte. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Plaza de Toros.

Popular Location

What's nearby

  • Punta Camaron Beach - 20 min walk
  • El Cid Country Club Golf Course - 6 min drive
  • Sea Shell City Museum - 7 min drive
  • Bula - 8 min drive
  • Mazagua - 14 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

About this property

The Palms Resort of Mazatlan

Ocean-view resort with a poolside bar, near Cerritos Beach
Spend the day playing on the beach then return to dine at one of The Palms Resort of Mazatlan's 2 restaurants. All 189 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Balconies, room service and hairdryers are among the other amenities available to guests.
The Palms Resort of Mazatlan offers 189 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. 32-inch Flat-screen televisions come with cable channels.
Bathrooms include a shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 200-250 per person
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Beach volleyball
Children's pool
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Free supervised childcare/activities
Laundry facilities
Outdoor pool
Fridge

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

Meeting rooms
Conference centre (7973 square feet of space)

Outdoors

Beachfront location
Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Hairdryer
Shower

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 200 and MXN 250 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Pool access available from 9 AM to 10 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Palms Resort Mazatlan
  • Palms Mazatlan
4.1

Very Good

5 - Excellent
584
4 - Good
652
3 - Okay
199
2 - Mediocre
82
1 - Poor
41
4.3
Cleanliness
4.2
Service and Staff
3.6
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff , customer service , valet , pool , beach access , bell staff

Stayed 1 night in Jan. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

The outside property, pool and restaurant were great. Unfortunately, they were remodeling inside when we stayed and the noise was terrible. The first room they gave us was directly above the mini mart which they were working on. At 8:20 am on our first full day, our room sounded like we were being bombed! They clearly knew that room should not have been assigned to anyone! They moved us upon request and went up to the 4th floor. That room was quiet, but within hours we realized our air conditioning was leaking all over the floor. We did not want to pack up again and move so we just soaked up the water with towels. The place has good potential and the staff were great but they should just shut down and finish their construction and other maintenance. We would give it another try if the problems are taken care of.

Stayed 7 nights in Jan. 2020

3/5

  • Liked: Cleanliness

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, amenities

Great views of the ocean and sunset. Shower head "low flow" was so low that you could barely get wet let alone rinse yourself.

Stayed 7 nights in Jan. 2020

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