Title: Fairfield by Marriott Inn & Suites Matteson Chicago - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1174&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fairfield by Marriott Inn & Suites Matteson Chicago Travelers keep their fitness routine going at the 24-hour gym before satisfying post-workout hunger at Bar Louie, with self parking and luggage storage nearby. ## Photo gallery for Fairfield by Marriott Inn & Suites Matteson Chicago ![Lobby - Fairfield by Marriott Inn & Suites Matteson Chicago (Matteson)](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/23296a4e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Fairfield by Marriott Inn & Suites Matteson Chicago (Matteson)](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/55f435b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed with Sofa bed - Fairfield by Marriott Inn & Suites Matteson Chicago (Matteson)](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/a4178387.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, in-room safe, desk - Fairfield by Marriott Inn & Suites Matteson Chicago (Matteson)](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/d981aae4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Fairfield by Marriott Inn & Suites Matteson Chicago (Matteson)](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/e5b6ae9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just outside downtown Chicago, Holiday Inn Chicago Matteson Conf Center combines practicality with comfort. Guests enjoy dry cleaning and laundry services, stay connected with free in-room WiFi, and plan itineraries at the business center after an energizing workout. ## Reviews 7.2 Good ## Popular amenities - Breakfast included - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Suite, 1 King Bed with Sofa bed ![Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/a4178387.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Down duvet - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed ![Room, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/25e7ca54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Down duvet - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/1200/1174/d981aae4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Down duvet - Sleeps 4 - 2 Queen Beds ### Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Down duvet - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Down duvet - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatteson-Hotels-Fairfield-By-Marriott-Inn-Suites-Matteson-Chicago.h1174.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatteson-Hotels-Fairfield-By-Marriott-Inn-Suites-Matteson-Chicago.h1174.Hotel-Information) ## About the area Matteson is home to Fairfield by Marriott Inn & Suites Matteson Chicago. Credit Union 1 Amphitheatre and Nathan Manilow Sculpture Park are cultural highlights, and some of the area's landmarks include Joe Louis Residence and Community Veterans Memorial. Odyssey Fun World and Vogt Visual Arts Center are also worth visiting. [Visit our Matteson travel guide](https://www.expedia.ca/Matteson.dx8752) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.50439%2C-87.73872&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kMhILA4uN77IlXpQ0j8RIhQAic8=) 500 Holiday Plaza Dr, Matteson, IL, 60443 ### What's nearby - ![Nine Inch Nails Great Show ](https://images.trvl-media.com/place/55204/1a24b950-2953-4f3d-aa54-9c3ba43291ed.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Credit Union 1 Amphitheatre 7 min drive \- 8.1 km - ![McCormick Place showing a high rise building and a city](https://images.trvl-media.com/place/6069191/6dd1da52-961b-4d36-a030-f105009f678b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) McCormick Place 37 min drive \- 51.6 km - ![Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads](https://images.trvl-media.com/place/6069201/dce58962-e3d4-4c61-b924-2acc9b980313.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Millennium Park 41 min drive \- 55.0 km - Hanger Clinic 16 min walk \- 1.4 km - Tinley Park Convention Center 9 min drive \- 12.9 km ### Getting around - Matteson 211th Street-Lincoln Highway Station 4 min drive - Chicago Midway Airport (MDW) 48 min drive ### Restaurants - McDonald's 4 min drive - Long John Silver's 8 min walk - McDonald's 4 min drive - Panera Bread 8 min walk - Olive Garden 10 min walk ## About this property ### Fairfield by Marriott Inn & Suites Matteson Chicago Property highlights You can look forward to free continental breakfast, dry cleaning/laundry services, and a bar at Fairfield by Marriott Inn & Suites Matteson Chicago. Be sure to enjoy a meal at Bar Louie, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center. Other perks include: - Free self parking - Express check-out, luggage storage, and a vending machine - ATM/banking services, a computer station, and an elevator Room features All 202 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Free infant beds and travel cribs - Down comforters and rollaway/extra beds (surcharge) - Bathrooms with hydromassage showers and deep soaking tubs - 32-inch HDTVs with premium channels - On-request microwaves, coffee/tea makers, and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2420000/2419000/2418924/8f37a69f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Chicago Southland-Matteson Matteson - Pool - Breakfast included - Pet friendly - Parking included 8.4 Very good 982 reviews CA $158 CA $180 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=2418924&PinnedHotelID=2418924&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/1000000/810000/804400/804324/82c90bfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Chicago Matteson by IHG Matteson - Breakfast included - Parking included - Free WiFi - Air conditioning 6.6 901 reviews CA $136 CA $155 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=804324&PinnedHotelID=804324&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/49500/49440/365af118.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Matteson Chicago I 57 Matteson - Breakfast included - Parking included - Free WiFi - Air conditioning 7.0 Good 672 reviews CA $105 CA $119 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=49440&PinnedHotelID=49440&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/4600/4530/d4bc984c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Matteson near I-57 Matteson - Breakfast included - Pet friendly - Parking included - Free WiFi 6.6 1,004 reviews CA $92 CA $105 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4530&PinnedHotelID=4530&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35520000/35516900/35516848/53fd9f51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Orland Park - Mokena by IHG Mokena - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 442 reviews CA $126 CA $140 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=35516848&PinnedHotelID=35516848&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/440000/439800/439713/6275516b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Mokena/Frankfort /I-80 Mokena - Breakfast included - Pet friendly - Parking included - Free WiFi 6.4 1,003 reviews CA $81 CA $90 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=439713&PinnedHotelID=439713&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/892200/892106/dfbc357c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Econo Lodge Inn & Suites Monee - Pool - Breakfast included - Pet friendly - Free WiFi 7.0 Good 824 reviews CA $89 CA $103 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=892106&PinnedHotelID=892106&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/96000000/96000000/95992600/95992577/d287c75d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Best Inn & Suites Markham - Breakfast included - Parking included - Free WiFi - Air conditioning 6.2 165 reviews CA $89 CA $101 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=95992577&PinnedHotelID=95992577&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1174&PinnedHotelID=1174&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1174,2418924,804324,49440,4530) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Free RV/bus/truck parking on site ### Food and drink - Free continental breakfast available daily - A bar/lounge - A restaurant ### Restaurants on site - Bar Louie - Bar Louie ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Microwave on request - Refrigerator on request - Rollaway/extra bed (surcharge) - Travel crib ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Wedding services ### Business services - 8 meeting rooms - Business center - Computer station - Conference center (13,003 square feet of space) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Banquet hall - Built in 1984 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave on request - Refrigerator on request ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is required for transportation to and from this property Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Chicago Matteson Conf Center Holiday Inn Conf Hotel Matteson Chicago Center Holiday Inn Chicago Matteson Conf Center Hotel Holiday Inn Conf Center ## Frequently asked questions ### Is Fairfield by Marriott Inn & Suites Matteson Chicago pet-friendly? ### How much is parking? ### What time is check-in at Fairfield by Marriott Inn & Suites Matteson Chicago? ### What time is check-out at Fairfield by Marriott Inn & Suites Matteson Chicago? ### Where is Fairfield by Marriott Inn & Suites Matteson Chicago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fairfield by Marriott Inn & Suites Matteson Chicago Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 7.6 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 300 8 - Good 269 6 - Okay 208 4 - Poor 106 2 - Terrible 117 ## Reviews ### 10/10 Excellent #### Kyle Apr 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff is friendly, it’s really nice and clean ##### Kyle Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Marcos Mar 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff happy and friendly! ##### Marcos Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Angela Aug 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Credit union 1 amphitheater convenience Hotel was perfect location for concert location. Clean, friendly staff, easy access to highway ##### Angela Stayed 1 night in Aug 2024 ### 6/10 Okay #### Demetrius Oct 28, 2024 Liked: Staff & service, room comfort The stay was cool. Very quiet in the hallways which was great. ##### Demetrius Stayed 1 night in Oct 2024 ### 8/10 Good #### Thomas Nov 13, 2023 Liked: Staff & service, amenities Disliked: Property conditions & facilities Even though dated, the property is clean and the staff is excellant ##### Thomas Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Jutun Sep 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff and great customer service ##### Jutun Stayed 1 night in Sep 2023 ### 8/10 Good #### John Sep 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful and professional customer focused. ##### John Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Wendy May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Respectful professional clean The hotel was very clean. The people were very friendly and I would recommend this hotel to friends and family. ##### Wendy Stayed 2 nights in May 2024 ### 10/10 Excellent #### Anita Aug 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ome night only Good overnight stay, comfortable, clean ##### Anita Stayed 1 night in Aug 2024 ### 6/10 Okay #### cynthia Jun 20, 2024 The property was in a good location, and there was a nice chain restaurant/bar on site. The property needs to be updated, perhaps new carpeting or decorations would help. ##### cynthia Stayed 1 night in Jun 2024 ### 8/10 Good #### Stephanie Jul 6, 2024 Liked: Cleanliness, staff & service, amenities Room was clean. Staff were super nice and helpful. Even though they were under remodeling, everything was fine. Parking was available. Overall it was great. ##### Stephanie Stayed 1 night in Jul 2024 ### 8/10 Good #### Faith Jul 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall, the stay was fine. Some things (pool, front entrance) were inaccessible due to renovations. The hotel was clean and quiet though. ##### Faith Stayed 2 nights in Jul 2024 ### 8/10 Good #### Joseph Jul 21, 2024 Liked: Cleanliness Hotel was near many eateries, very convenient freeway access, and my room was clean. Hotel had lots of renovations going on, outdated gym, and swimming pool was out of service. Even with that being said I wouldn't mind staying again. ##### Joseph Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Verified traveller Sep 10, 2024 Liked: Staff & service, room comfort #### Review The room was clean, but very outdated could use some much-needed updates. The furniture was old and worn. The bed was comfortable. ##### Verified traveller Stayed 1 night in Sep 2024 ### 6/10 Okay #### MrCandy Oct 1, 2024 Disliked: Staff & service, amenities, property conditions & facilities We like the Restaurant. We did not like: the long walk from the front desk to the elevator; the security door on the first floor by the parking, is NEVER secured; room coffee machines dont work, neither do the phones or the hair dryers. In addition, there is a great pool area, but it is dry! Sad hotel it is becoming ##### MrCandy Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Trina Aug 5, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Hotel was under construction first room they put us in were right next door to three rooms being renovated got switched to another room with no iron and no bath towels when asked we got two for a three day stay and said they were very limited. The front desk staff was very helpful ##### Trina Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Ryan Oct 9, 2023 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Facility and rooms very outdated, old smelly carpet, and located in a large nearly empty parking lot. For the price I'd hope for a bit higher quality. Everything was very clean. ##### Ryan Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### james Aug 11, 2023 Liked: Staff & service, room comfort Disliked: Cleanliness #### 3 star hotel at a 5 star price. When we checked in the 1st room the door was open when we arrived , there was feces in the stool and no water to the room . The young lady at the desk was very helpful and gave us another room . The 2nd room was very clean and comfortable. ##### james Stayed 1 night in Aug 2023 ### 4/10 Poor #### Cory Jul 13, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Had a side door that was not locked at all and anyone could enter at any time: totally unacceptable!!!! Many huge weeds in the landscaping and building was sort of run down, but was clean inside ##### Cory Stayed 2 nights in Jul 2024 ### 8/10 Good #### Craig Sep 24, 2024 Liked: Staff & service, amenities First off I have to point out that the location IS under renovation so some messy is expected. The staff at the desk was very cooperative, and the maid staff were very friendly. Having said that the first room they gave us didn't have a working fridge, nor AC, nor TV. Second room was not king size, and had an overwhelming smell of Thai food. Third room was perfect. Really enjoyed the hardwood floors... ##### Craig Stayed 1 night in Sep 2024 ### 4/10 Poor #### Michael Jul 21, 2024 Disliked: Property conditions & facilities This hotel in its glory days was probably amazing. It is huge. The landscaping is full of weeds, parking lot wasn’t much better. Hotel was fairly clean, but outdated. There is construction going on, however it never bothered us on the second floor. TV was brand new in the room. Check in and out was seamless. Staff was very nice. Bar Louie, not great. Food was good but service definitely lacked. Pool is closed indefinitely (didn’t affect my review, but just a heads up) ##### Michael Stayed 1 night in Jul 2024 ### 6/10 Okay #### Tiffany Nov 26, 2024 #### Disappointing As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1\. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie. ##### Tiffany Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Taniah Aug 26, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Wished the pool had been open. We had to make 3 trips to the desk because the room key stopped working even keeping it away from phones and other keys/cards. The batteries in the remote were dead and the staff struggled to find new ones. We had to visit 3 different floors to find a working ice machine. One of the pillow cases on the bed had blood stains on it. The only good things were the location and the convenience of a restaurant on site. ##### Taniah Stayed 1 night in Aug 2024 ### 6/10 Okay #### Verified traveller Sep 24, 2023 Liked: Staff & service, room comfort #### Decent stay, needs updates The area was a little sketchy as we arrived later in the evening. Hotel is dated. There were stains on the curtains and remnants of glitter on the ottoman and carpet. The restaurant/bar on property was jumping when we arrived and we were concerned about the noise. The TV was approx 27 inches and the picture got dark about an hour after watching. However desk staff was very pleasant, friendly and overall great! After spraying the musty smelling room with Lysol and kicking the air up it was much better. The bed was comfortable, we did not hear any noise from the bar and we slept well. ##### Verified traveller Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Philip Aug 11, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities We came in late. The front desk staff was wonderful. The bar looked fun, as the music was loud and folks were partying. That was all good. But the first room we were given didn’t work because our keys wouldn’t open the lock. The second room we were given didn’t work because the toilet would not flush. The third room we were given the air conditioner unit was off the wall and on the floor. It took four tries to get a room with a lock, a toilet, and an air conditioner. The carpet was questionable. The linens were clean but threadbare. I can’t believe this hotel has kept the Holiday Inn name. It was unlike any other I’ve stayed in. ##### Philip Stayed 1 night in Aug 2024