Marcinelle Vacation Packages

Great hotel in the hearth of the city. Staff were attentive and very polite. Room as described : cosy

This is a very central location- above a very busy bar on the weekends so maybe not the best for travelling with children. Front staff were nice enough but room was T I N Y for two adults and one child. No small refrigerator in room and cream for coffee had gone bad. Aesthetics were very cool!

Room had weird smell. And some electrical plugs were falling from the wall.

Excellent hotel, clean and comfortably but surrounding area lets it down

A really lovely hotel. Exceptionally clean and the facilities are amazing. My room was lovely. Usb ports so no adapter needed. No complaints. Breakfast was also lovely, a very wide selection of foods on offer. My only negative comment is that when I arrived to check in at around 10pm there was not a staff member in sight. No notice on the desk and no call bell to ring. After almost 15 mins a staff member appeared. She said she'd been handling some room service. I think a notice on the desk may have been helpful so I wouldn't have been left wondering what was going on and if anyone was on site.