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Reviews of Pullman Lyon

4 out of 5
Pullman Lyon
44 boulevard Vivier Merle, Lyon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 54 reviews" "
Rating 8 - Good. 7 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new property. Superb breakfast with friendly chef and wait staff (except one, she was not proactive unless her manager was around). Unfortunately the construction around the hotels leaves only one path in and out via an active construction site with heavy trucks and uneven road surfaces, making it dangerous to get in and out of and damaging any luggage you have coming in.
Stayed 2 nights in May 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access from the station is severely limited due to ongoing building works. Hopefully access will be much easier once the work is completed. Currently there are no signs. Although very close, it is difficult to find. GPS also has difficulty!
Stayed 1 night in May 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities
Great hotel!! Personel is excellent. Close to the train station and a mall. Restaurant “La Pampa” si fabulous, loved the food.
Stayed 2 nights in May 2024

10/10 Excellent

Marianthi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was bright new , all items from doors to beds pillows and bathroom facilities were of excellent materials! The staff was very friendly! It was justbnot so close to the city center about 25 minutes walking
Stayed 4 nights in Apr 2024

2/10 Terrible

Alexandre

Stayed 1 night in Apr 2024

8/10 Good

Pei-Yao, Norcross

Travelled with family
Only few min walk to the Lyon train station. Hotel next to the construction and it is not easy to access without walking across the street and the already narrowed path. Hope it get better once the construction is completed.
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. There is construction all around, but it’s all external to the hotel. Once you’re in the hotel, you don’t notice it at all. And it looks like the construction will be done in the reasonably foreseeable future. The hotel is very well located next to the Gare Part Dieu and a metro station. Our room was very comfortable. Buffet breakfast has lots of hot and cold options, something for everyone. We would stay there again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Stayed 4 nights in Mar 2024

10/10 Excellent

georgios

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Mar 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Building works outside. Hotel tried hard to manage. Reception area small.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new hotel right next to the train station, nice rooms and comfortable bed
Stayed 1 night in Mar 2024

2/10 Terrible

Tarek

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Minah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Next to the main train station and minutes away from Westfield shopping mall. About 25 to 30 mins walk to old town. The room/bed is comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

sekure

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a brand new hotel with spacious rooms. We stayed with my husband and two teenager children and it wasn't cramped at all. It is literally next to the main train and metro station Part Dieu and across from the shopping mall Westfield which has a great selection of stores. Rooms are very clean and the staff very helpful. Selma in reception was very kind and helpful, we arrived early in the morning and she arranged our room at 11.00 AM. All in all highly recommended.
Stayed 1 night in Feb 2024
Response from Claire – Room Division Manager on Feb 15, 2024
Dear Guest,Thank you for choosing Pullman Lyon for your recent stay. We appreciate your kind words about our spacious rooms and convenient location near the train and metro station. It's great to hear that you found our rooms clean and that our staff, especially Selma, provided helpful service. We are delighted to have exceeded your expectations and we hope to welcome you and your family back in the future.Warm regards,

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this hotel. Best night of sleep since I have arrived in France two weeks ago. Comfortable, luxurious, safe and staff is beyond wonderful. I sincerely wish I was staying here for my whole vacation.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location (unfortunately there’s a construction going on outside the hotel). Staff friendly (front desk and restaurant staff) and informative. Located next to the train station.
Stayed 3 nights in Dec 2023

10/10 Excellent

Chia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The hotel was opened recently in November. Everything was in very good condition. The staff are very friendly and helpful. The location is conveniently located next to the train station and is within walking distance to the shopping mall as well as many restaurants/cafes.
Stayed 3 nights in Dec 2023
Response from Claire - Room Division Manager on Feb 15, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful stay at Pullman Lyon. We appreciate your kind words about our friendly and helpful staff, as well as our convenient location near the train station and within walking distance to the shopping mall and restaurants/cafes.We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Haytham

Liked: Property conditions & facilities
It was great time
Stayed 2 nights in Dec 2023

10/10 Excellent

CHIHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早めの到着でしたが、チェックインすることができました。とても快適なホテルで、朝食もおいしくいただきまし た。 ホテル周辺が工場中だったため、駅からの所要時間が余分にかかり、足元も悪かったです。
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel. Petit déjeuner très copieux. Personnel agréable
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adresse qui deviendra incontournable à Lyon !
Équipe - accueil - confort : tooop ! Petit bémol pour le parking lointain et les travaux de partout autour de l’hôtel.
Stayed 3 nights in Feb 2024
Response from Claire - Directrice Hébergement on Feb 15, 2024
Cher client, Nous sommes ravis de voir que vous avez apprécié votre séjour au Pullman Lyon. Nous sommes désolés pour tout inconvénient causé par les travaux situé à proximité de l'hôtel et de la distance du parking, mais nous sommes heureux de voir que cela n'a pas affecté votre expérience globale. Nous espérons avoir le plaisir de vous accueillir lors de votre prochain séjour lyonnais.Cordialement,

8/10 Good

Dimitri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très attentionné. Tout est neuf. Le petit déjeuner est très bien. Belle grande chambre. Super salle de bain. La vue sur la gare et le bruit associé ne sont pas top.
Stayed 1 night in Jan 2024
Response from Claire - Directrice Hébergement on Feb 15, 2024
Cher client, Merci d'avoir partagé votre expérience au Pullman Lyon. Nous sommes ravis d'apprendre que vous avez apprécié notre personnel attentionné, les chambres spacieuses et les salles de bains modernes. Nous prenons note de votre commentaire concernant la vue sur la gare et le bruit associé. Au plaisir de vous accueillir à nouveau. Cordialement,

10/10 Excellent

guillaume

Stayed 1 night in Jan 2024

10/10 Excellent

Philippe

Stayed 3 nights in Dec 2023

10/10 Excellent

ERWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel tout neuf ( 3 semaines ) , personnel très sympathique et serviable. Chambre ok , mur en béton ( déco moderne , mais cela fait un peu froid car pas de cadre ou déco ) mais ça ne change en rien que c'était très bien , car la déco c'est à mon goût donc ..... Petite chose , mais écologie oblige a ce tarif il faudrait une baignoire , par contre la douche très fonctionnelle .
Stayed 2 nights in Dec 2023

6/10 Okay

Armin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Wenn man den Zugang erstmal gefunden hat…
Das Hotel ist nur über einen Baustelleneingang zu erreichen. Bei Anreise mit dem Auto führte selbst der link auf der Hotelbuchung nicht zum Erfolg. Telefonisch war das Hotel nicht zu erreichen. Insgesamt 2 Stunden Suche mit dem Auto und später mit den Koffern zu Fuß.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service, rent og pænt
Stayed 3 nights in Dec 2023