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Reviews of Perle d'Ambra

Perle d'Ambra
8 Via San Girolamo, Lucca

Reviews

10

Exceptional

Rating 10 - Excellent. 54 out of 58 reviews" "
Rating 8 - Good. 3 out of 58 reviews" "
Rating 6 - Okay. 1 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, spotless room, Debora provides a lovely fully equipped kitchen with many extras. Just book this if you can. Genuine host that will look after you. Home away from home. Thank you Debora.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joannes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner, Debora, was simply amazing, very friendly and proud of her hotel. It had all the accommodations and some extras. We could use the kitchen, had free coffee and all kinds of fountain water, free foods and cookies. The room was really, really nice and we will definitely stay there again when we decide to come back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Debora on Apr 24, 2023
Ti ringrazio tanto tanto e ti auguro ogni bene. È stato un vero piacere conoscerti ed averti come ospite.A presto spero!!

10/10 Excellent

Sabina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, beautiful, comfortable and so clean! It’s even better than the photos show, and Debora is a wonderful and generous host! The location is central with easy access to parking. Incredibly clean and very well appointed. Don’t hesitate, just book it!
Stayed 1 night in Apr 2023
Response from Debora on Apr 9, 2023
Grazie Sabina, non ho abbastanza parole per spiegarti quanto mi faccia piacere leggere le tue espressioni di apprezzamento e sono felice che sei stata bene qui. Ti auguro ogni bene e spero un giorno di poterti avere di nuovo come ospite per un tuo viaggio qui a Lucca. Grazie davvero tantissime!

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debora was so friendly, welcoming and kind and her guesthouse was beautiful. She provided everything you could think of. The location was excellent as well; inside the old town yet near to the train station. We enjoyed staying with Debora very much!
Stayed 2 nights in Jun 2022
Response from Debora on Jun 30, 2022
Thank you very much. Your words and your appreciation make me so pleased and make me happy. I hope to see you again. I wish you all the best! Debora

10/10 Excellent

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff! The best place to enjoy the city
Stayed 1 night in Jun 2022
Response from Debora on Jun 26, 2022
Thank you so much!!!!

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Deborah. We really enjoyed our stay and hope to be back soon!
Stayed 2 nights in May 2022

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, plenty of shops, cafes, restaurants around the locality. Deborah was very friendly and helpful.
Stayed 3 nights in May 2022
Response from Debora on May 17, 2022
Many many thanks for the beautiful words of appreciation. It was a real pleasure to meet you. I wish you all the best!

10/10 Excellent

Paul

Stayed 2 nights in May 2022

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place enough said x
Stayed 1 night in Apr 2022
Response from Debora on May 18, 2022
Many many thanks for your appreciation! Very happy to have met you

10/10 Excellent

Raul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2022
Response from Debora on Apr 19, 2022
I thank you so much and I wish you all the best! Debora

10/10 Excellent

Cambria

Stayed 3 nights in Apr 2022

10/10 Excellent

Anila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a most wonderful stay at Perle d’Ambra. It’s perfectly located near to the station and piazza Napoleone we had a wonderful welcome and Debora was kind, flexible and gave us great recommendations. Would definitely stay again!
Stayed 1 night in Mar 2022
Response from Debora on Apr 1, 2022
Vi ringrazio davvero tanto per le belle parole e per essere stati ospiti qui a Perle d'Ambra. Sarò molto felice se potrete tornare in futuro per una nuova visita a Lucca. Vi auguro ogni bene!!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful bed and breakfast
We loved Lucca so much more than expected. The location of this place is fantastic. If you bring a car you do have to park outside of the walls but cost wasn’t bad (8 euros a day). The rooms are impeccably decorated. The beds are very comfortable. Debora was very friendly. Unfortunately due to covid we couldn’t get breakfast in the place which I think would have made the experience nicer but she did give coupons to use at a patisserie. We slept in too late for breakfast our first day so we only went once but the pastries were delicious. Note, while the bathroom is very nice - the shower is very tiny, I hit my arms on the walls when I lifted my arms to wash my hair, which is probably just a function of Lucca being a very old city. The only thing I wish she would change is you have to tell her exactly when you are going to arrive if not you might get stuck waiting outside on the street with your bags. This is problematic because it’s nearly impossible to know the exact time of arrival when you are traveling. She should at least have some sort of waiting area. Luckily the cafe next door let me use their toilet! However I would still come back and rebook I would just give a larger window for time of arrival. It’s a really pretty and thoughtfully decorated place.
Stayed 2 nights in Oct 2021
Response from Debora on Nov 8, 2021
I sincerely thank you for your appreciation. I will keep in mind your comments to improve the services offered even more. I was very pleased to meet you and have you as guests and I hope that one day you can return to Lucca again!

10/10 Excellent

Tito

Liked: Cleanliness, staff & service
Excelente lugar Muy recomendable
Stayed 1 night in Oct 2021
Response from Debora on Oct 27, 2021
I thank you very much for having anjoied your stay at Perle d'Ambra. I wish you all the best! Debora

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a guest house
We were lucky enough to spend a week at Perle d'Ambra mid June and it was the most amazing stay. Debora and her family greeted us on arrival and they could not do enough to make sure we had everything we needed. They made us feel very welcome. The accommodation is lovely and authentic, very comfortable, exceptionally clean and in a fantastic location close to the railway station (which we used every day to get around.) We very quickly felt at home. I'm a little fussy and the room didn't have a full length mirror when we arrived so I made a suggestion to Debora (prompted by Hotels.com to provide a first impression) that some guests would find it beneficial to have one. Within a day, she had contacted me to say one would be fitted and lo and behold there it was when we returned after a day out. Lucca is a stunning town made even more special by our stay at Perle d'Ambra. The guest treatment we received went above and beyond expectations and we can't recommend this place highly enough.
Stayed 7 nights in Jun 2021
Response from Debora on Jul 20, 2021
I thank you with all my heart for the kind words and for having sincerely appreciated your stay here. It is gratifying to have people like you as guests. We appreciate every suggestion that is given to improve us, so we thank you very much for helping us to make the places we offer our guests even more comfortable. We wish you all the best! Debora

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location, fabulous host!
Perle d'Ambra was a perfect guesthouse for our stay. Our host, Debra, was super friendly and helpful, the room was great - modern shower and bathroom, roomy enough to move around for a couple, comfy bed and linens, and clean. The location for exploring Lucca was fantastic. We opted to have Debra provide breakfast, which was really convenient to have, right next to our room in the communal kitchen - an excellent deal for so many offerings (eggs, toast, croissants, fruit, cheese, meat, coffee, etc.) and delicious! Guests can use the kitchen anytime to grab a coffee or cookie etc. Debra was very responsive and helpful - provided restaurant recommendations, etc. - and she is a delight! I would highly recommend this guesthouse. (You have to carry your luggage up to the second floor - no elevator - but this is very common, and was not a big deal.)
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location brilliant, Debora was a wonderful host, lovely extra effort to make us feel welcome.
Stayed 3 nights in Sep 2019
Response from Debora on Oct 9, 2019
I thank you so much and I wish you all the best! A big hug Debora

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the amenities were first rate in quality and design and Debra, the owner, was very gracious. The location is perfect for exploring old Lucca. We would stay there again if the opportunity arises. Jim and Cathie
Stayed 3 nights in Sep 2019
Response from Debora on Sep 29, 2019
I thank you so much! You are a so nice persons I wish you all the best and I hope to see you again in the future! Debora

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Debora on Oct 16, 2019
Many many thanks! Debora

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very special place to stay in Lucca
An absolute gem of a place to stay. Five stars in all respects. And Debora is an exceptional host. She not only takes delight in ensuring her guests are in every way comfortable. She also came out to help us when our rented car broke down and the car rental company were impossible to get hold of or deal with. A real super host.
Stayed 2 nights in Aug 2019
Response from Debora on Oct 16, 2019
I thank you so much and I wish you all the best! Debora

10/10 Excellent

Paul&Michelle, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and cosy. The photos don’t do it justice. It’s like being home away from home. The location couldn’t be better. I’m so glad we chose this place as it made our trip to Lucca perfect!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Debora on Aug 2, 2019
I thank you so much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful premises and a wonderful host
Stayed 1 night in Jun 2019
Response from Debora on Jun 27, 2019
I thank you so much!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debora was an exceptional host. She made the checkin very easy. The property is beautiful and very clean. The kitchen had everything you could need and more. Loved the water machine as well as the coffee and breakfast options. Debora helped us arrange a car rental and allowed us to store our luggage past our checkout time. Lucca is a beautiful must see town and Perle d’Ambra will not disappoint. So pleased with our stay here!
Stayed 1 night in Jun 2019
Response from Debora on Jun 27, 2019
You are such s lovely people... it's I who thank you for having been here! A big hug

10/10 Excellent

Jerry, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while exploring the beautiful city of Luca
Stayed 1 night in Jun 2019
Response from Debora on Jun 11, 2019
Many thanks! I am very happy to have met you and I hope you can return to Lucca soon Debora

10/10 Excellent

Lois, Hampshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This B&B was fabulous! Stylish, clean, comfortable and great breakfasts. Debora was fantastic, nothing was too much trouble. We would definitely return if we re-visited Lucca and will recommend to friends. Lovely stay!
Stayed 7 nights in May 2019
Response from Debora on May 30, 2019
Really thank you with all my heart! It has been a great pleasure to have you as my guests and have shared with you some beautiful moments of your holiday in Lucca. I wait for you with the hope that you will return to visit other beautiful places to discover here. A big hug Debora

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was perfect and the quality of the room the bedding and the service was superb.
Stayed 1 night in May 2019
Response from Debora on May 23, 2019
I thank you so much! Debora

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Debora on May 23, 2019
Really many many thanks! Debora

10/10 Excellent

Patricia, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful place at which we stayed on our trip. The owner, Debora, is friendly, helpful, and goes out of her way to make guests comfortable.
Stayed 1 night in Apr 2019
Response from Debora on May 8, 2019
Dear Pat and Pete, thank you very much for your appreciation and for your words. it was a pleasure for me to have you as guests and to meet you. I wonder if one day I'll be able to come and visit you in California. A strong hug Debora

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pearl of D’Ambra
Welcomed by friendly and accommodating hostess who is a delight! She’s took great care to choose the European decor. Well-appointed kitchen with fruit, croissants, snacks, treats and a gorgeous water selection, hot teas and espresso. Convenient. Get your parking at the public parking garage so you don’t feel rushed. Great shopping and wonderful eateriese all inside the historic walled city.
Stayed 1 night in Feb 2019
Response from Debora on Feb 22, 2019
Veramente molte grazie Laura! È stato un vero piacere conoscerti ed averti come ospite. Ti faccio i migliori auguri per tutto e spero che tu possa ritornare presto nella mia città Debora

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily the most lovely hotel I've ever stayed in, both the rooms and the proprietors.
Stayed 1 night in Nov 2018
Response from Debora on Nov 8, 2018
Many thanks! It was a real pleasure to have you as guests. We hope to see you soon!

10/10 Excellent

Björn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property and room. Access to coffee/tea kitchen. Lovley and helpfull host. Well situated for train station and city center.
Stayed 2 nights in Apr 2024
Response from Debora on Apr 25, 2024
I want to thank you very much for your appreciation. I care a lot about my guests and I always try to give the best I can. I wish you many good things and all the best!!

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention et la disponibilité de l'hôtesse. Propreté et sécurité des lieux. De notre expérience de voyageurs, ce séjour n'a pas trouvé son égal. Bravo !
Stayed 3 nights in Oct 2023

10/10 Excellent

Marjolein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can feel the love as soon as you walk in. A very special place with only three rooms and a beautiful large kitchen with dining table and sitting area. Highly recommend !
Stayed 1 night in Aug 2023
Response from Debora on Oct 10, 2023
Thank you a lot.A very big hug!Debora

8/10 Good

Line

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales
Veldig koselig, lite hotell. Super beliggenhet nær parkering og for alt av aktiviteter. Rent, pent og veldig hyggelig vertinne. Noe støy fra gaten (spesielt lørdag, men vi fikk utdelt ørepropper, så det gikk fint) Litt hard seng, men deilige puter og veldig koselig rom. Vi kommer tilbake hit neste gang vi skal til Lucca.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stefan

Stayed 3 nights in Jul 2023

10/10 Excellent

Francesca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Lucca
Sono stato due notti a Lucca presso questo b&b e lo consiglio vivamente. La camera era pulita, comoda e molto accogliente. La proprietaria è stata gentilissima e mi ha fornito tante informazioni sulla città. Stra consigliato! Grazie di nuovo.
Stayed 2 nights in May 2023
Response from Debora on May 30, 2023
Grazie di tutto cuore. Metto tanta passione nel mio lavoro e vedere questi apprezzamenti mi ripaga di ogni sforzo fatto.Mille grazie davvero!

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie was midden in het centrum en goed bereikbaar. Het was een leuke verrassing dat er een keuken was met gratis koffie en thee aanwezig. De eigenaresse was erg behulpzaam en aardig. Een aanrader voor iedereen!
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place! Everything was cute and clean. Debora is very nice and helpfull. The place is really close to the train station wich is very practical. I would defenitely stay there again !
Stayed 1 night in Jun 2022

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super beliggenhed
Vil du prøve det autentiske Italien, med flot værelse, hjemmelavet morgenmad (hvis du har lyst), dejlig seng + forskellige muligheder for puder, pænt badeværelse, rent og super centralt i Lucca, så er dette stedet. Der er ialt 3 værelser og ejeren gør opholdet perfekt og vil gå langt for, at du får er fantastisk ophold. Det eneste minus, er larm fra baren under hotellet, men de udleverede ørepropper gør det godt.
Stayed 3 nights in Jun 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to diacover Lucca
We had an amazing stay at Perla d'ambra. The room was very confortable with a large bed and a brand new bathroom. Debora was a lovely guest. She helped us discover the city and was very acvomadatimg for checkin/check out. Highly recommand !
Stayed 1 night in Sep 2021
Response from Debora on Sep 5, 2021
Really a pleasure to meet you and have you like guests! I thank you so much for your nice words of appreciating!

6/10 Okay

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Zimmer, aber leider über einem sehr lauten Nachtclub. Da helfen auch keine bereitgelegten Ohrenstöpsel. Diese Info gehört in die Anzeige.
Stayed 1 night in Aug 2021
Response from Debora on Sep 1, 2021
Was in der Rezension geschrieben wurde Es ist beschämend und enthält Lügen. Unter dem Gästehaus gibt es eine Kneipe und keinen Nachtclub und Kappen werden immer in jedem Badezimmer jedes Zimmers für Störungen von der Straße zur Verfügung gestellt. Sind zutiefst enttäuscht, weil die Gast herren, die diese Bewertung geschrieben haben auch die Kneipe besucht. sind zutiefst enttäuscht, weil die Gast herren, die diese Bewertung geschrieben haben auch die Kneipe besucht! Danke

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa estadía. Increíble anfitriona
Stayed 1 night in Aug 2021
Response from Debora on Aug 22, 2021
Un sincero grazie per i vostri apprezzamenti e per essere stati miei ospiti!! Un forte abbraccio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Debora on Sep 8, 2021
I thank you so much for your feedback!

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Debora on Jul 20, 2021
Many many thanks!!!

10/10 Excellent

Jenny, Frankfurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist mit viel Liebe zum Detail eingerichtet. Der Empfang war super organisiert und sehr herzlich. Perfekte Lage. Ein Manko gibt es leider - noch - die Fenster sind einfach verglast und es ist ziemlich laut. Ein Austausch soll jedoch bald vorgenommen werden, dann ist es perfekt. Vielen Dank, Debora.
Stayed 2 nights in Aug 2020
Response from Debora on Aug 23, 2020
Veramente grazie per le vostre parole! Vi auguro ogni bene Debora