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The St. Regis Florence

Photo gallery

Featured Image
Indoor Spa Tub
Balcony
Balcony
Premium bedding, down comforters, minibar, in-room safe

Overview of The St. Regis Florence

The St. Regis Florence

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationPonte Vecchio11 min walk
  • Popular LocationUffizi Gallery13 min walk
  • Popular LocationCathedral of Santa Maria del Fiore13 min walk
  • AirportFlorence (FLR-Peretola)21 min drive

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About this area

Florence

Located in Florence's Santa Maria Novella neighborhood, The St. Regis Florence is in the city center and on a river. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Guests appreciate the hotel's central and quiet location.
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Popular Location

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk
  • Basilica of Santa Maria Novella - 9 min walk
  • Ponte Vecchio - 11 min walk
  • Uffizi Gallery - 13 min walk
  • Cathedral of Santa Maria del Fiore - 13 min walk

Getting around

  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Cascine Station - 15 min walk
  • Peretola Airport (FLR) - 20 min drive

Restaurants

  • Winter Garden — 1 min walk
  • Osteria dei Centopoveri — 3 min walk
  • Trattoria il Contadino — 4 min walk
  • Osteria di Giovanni — 4 min walk
  • Trattoria Da Giorgio — 4 min walk

About this property

The St. Regis Florence

Luxury Florence hotel in Santa Maria Novella, walk to Basilica of Santa Maria Novella
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 99 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, minibars, and flat-screen TVs.
The St. Regis Florence offers 99 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a spa tub and a fitness center.
Iridium Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

Awards and affiliations

The St. Regis Florence is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 55 per night; includes in/out privileges)
  • Offsite parking available (EUR 55 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: EUR 45 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Spa tub

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • DVD player

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

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Florence
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Santa Maria Novella
Santa Maria Novella
Pet-friendly
Pet-friendly
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
Hotel
Hotel
5 star
5 star
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
1 per room (up to 40 lbs)
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 45 per person (approximately)
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Covered valet parking fee: EUR 55 per night (in/out privileges)
  • Nearby parking fee: EUR 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Florence St. Regis
St. Regis Florence
St. Regis Florence Hotel
The St. Regis Florence Hotel
Florence Grand Hotel
Grand Hotel Florence
The St. Regis Florence Hotel Florence
The St. Regis Florence Florence
The St. Regis Florence Hotel Florence

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 161 out of 188 reviews
5 - Excellent 86%
Rating 4 - Good. 20 out of 188 reviews
4 - Good 11%
Rating 3 - Okay. 5 out of 188 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 188 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 188 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while on business. Hotel is pricey but what you get is an experience. Bedroom was like an art gallery, view of the Duomo and space, space, space. Outstanding food, public space and staff. On a charming square opposite the Westin and on the Arno. If you have the green spend it here...
Stayed 2 nights in Mar 2020

1/5 Terrible

Disliked: Staff & service
I would never book this hotel again. Terrible customer service.
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, beautiful rooms. We had a great time.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing staff, gorgeous hotel!
Stayed 4 nights in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020