4/10 Poor
Philip
Travelled with partner
Apr 21, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we had, had 0 space, not even a little table, hardly any space to walk around the bed! Next to the bed there was a chair instead of bedside table which wasnt practical at all! The plug and the light switch were hidden behind the headboard of the bed which didnt make any sense at all! once we moved the bed slightly to have access to it, we have discovered a lot of dirt including someones tablets on the floor which was a bit disgusting and gross! We have also discovered there is no tea or coffee in the room, had to go all the way down to the lounge 3 floors down to get it and there was no basic coffee in the lounge either which you would expect to have at least for the money you paid!
There is no such a thing as a secure storage facility which was also a let down, so our suitcases had to stay unattended in the lounge and not secured (we looked at options for storage lockers at the trainstation but it wasnt an option for us so we had no choice)Overall experience was disappointing and less than average for the money you pay for such a room unfortunately and we will not be coming back at this rate. We truly believe the room we stayed at was extremely overpriced for what we got and we are experienced couple in travelling and staying at different places, this unfortunately was a let down :( we would struggle to recommend it.
The only plus side of this place i can say is its right next to the tube station so if you don't care about any of the above, go for it!
Ana and Phil
Philip
Stayed 1 night in Apr 2024