Sheraton Heathrow Hotel

Property class: 4

Choose dates to view prices

Located close to Windsor Castle and Thorpe Park, Sheraton Heathrow Hotel provides an art gallery on site, dry cleaning/laundry services, and car rentals on site. The on-site British cuisine steakhouse, Cast Iron Bar & Grill, offers breakfast, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a small table, and a large mirror.

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(167 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a small table, and a large mirror.

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

A hotel room with a bed, a chair, a table, and a lamp.

Club Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, and a large mirror.

Club Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed

A hotel room with a desk, television, and a bed with white bedding.

Family Room, 1 Double Bed

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, a bedside table with a lamp, a small desk, and a window with curtains.

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Near a metro station, Sheraton Heathrow Hotel is in Heathrow Villages, a neighborhood in West Drayton with good airport proximity. The area's natural beauty can be seen at Royal Botanic Gardens, Kew and Richmond Park, while Thorpe Park and LEGOLAND® Windsor are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Twickenham Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our West Drayton travel guide
Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min drive - 8.3 km
  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    6 min drive - 8.3 km
  • Thorney Park
    4 min drive - 4.4 km
  • Staines Reservoirs
    4 min drive - 4.0 km
  • Airport Bowl
    8 min drive - 4.0 km

Getting around

  • West Drayton Station
    6 min drive
  • Station A Station
    20 min walk
  • Heathrow Airport (LHR)
    8 min drive

Restaurants

  • Wagamama
    7 min drive
  • Giraffe
    7 min drive
  • Itsu
    6 min drive
  • Starbucks
    7 min drive
  • The Crown Rivers (Wetherspoon)
    7 min drive

About this property

Sheraton Heathrow Hotel

  • Upscale hotel near Windsor Castle
  • Located close to Thorpe Park, Sheraton Heathrow Hotel provides an art gallery on site, dry cleaning/laundry services, and car rentals on site. The on-site British cuisine steakhouse, Cast Iron Bar & Grill, offers breakfast, dinner, and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • A bike on site, express check-out, and express check-in
    • A 24-hour front desk, smoke-free premises, and a water dispenser
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 426 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and offices. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • LCD TVs with cable channels
    • Wardrobes/closets, recycling, and free tea bags/instant coffee

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Sheraton Heathrow Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Heathrow Hotel?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Sheraton Heathrow Hotel on Dec 5, 2026 start from CA $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 15 per day.

What time is check-in at Sheraton Heathrow Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Heathrow Hotel?

Check-out is at noon.

Does Sheraton Heathrow Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 7.00 per person applies.

Where is Sheraton Heathrow Hotel located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium, and Thorpe Park. Royal Botanic Gardens, Kew and Windsor Racecourse are also within 9 mi (15 km). Station A Station is 20 minutes by foot and Station B Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Heathrow Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 608 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 81 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a hotelhoppa bus every half hour to Heathrow which is great for getting to the hotel (2nd stop) but longer to get to the airport. Only 7GBP each way. The breakfast is extensive and a sets you up well for the day whether visiting London or flying out. The evening food options were less exciting to me because I’m not a steak fanatic.
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent facility, new, clean, and spacious. We enjoyed our stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I needed to stay in Heathrow overnight at short notice. Hotel was a 10 minute taxi ride from Terminal 5 and had an Uber machine to book return journey the next morning. I was impressed by high standard of both lobby and my room. The check-in was quick and the member of staff absolutely lovely. Would recommend and would stay again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Location is convenient, near Heathrow airport. Nice and clean hotel room. Friendly staff.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’ve been here once before and had a delightful experience with a woman who greeted us warmly at the door. The lobby was being renovated and she must have been invited in as a temporary hostess. We were served delicious pastries by a chef in the makeshift lobby. On this latest visit the staff was disinterested, not helpful, annoying. I would not go back. That’s a personal story and not a reflection on the hotel which is pretty standard and fine for an overnight. My expectations were thrown off.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with everything available. Lovely staff. Only catch is late checkout and the shuttle are extra costs and not inclusive
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant and excellent location.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Checked in at 2pm on 17 October 2026. The room I was given was that far from the elevators it took me 5 minutes to get there and when I am in very poor health it’s a long way. The room was clean and the WiFi and air conditioning worked well. The LG TV was unwatchable as the picture would freeze and break up which was disappointing. The hotel informed me the TV is managed by a service provider based in the USA so they have no control to fix TV problems. Only YouTube works without any issues. The bed was comfortable. The shower water pressure was poor. Shower tray was blocked so water would not drain. It was supposed to be a Club room but no bathrobes. The food in the executive lounge was not my cup of tea but I enjoyed the glass bottle of Diet Coke. They had some cheese but nothing to cut it with. The staff in the lounge come across as very unhappy. I went back to the Executive Lounge at 9pm and they didn’t have any Diet Coke and the coffee machine was broken and had no milk. What’s the point of having a 24 hours lounge access when they have no drinks or snacks? I assume they should replace the drinks when they are all gone but sadly this didn’t happen. They gave me a late check-out to 1pm. The hotel is very expensive when it has so many room issues. I did report all the issues to the hotel but apart from the engineer’s visit nobody got back to me. Breakfast was a total shambles. No cutlery, no fried eggs or harsh browns as they had not been replenished. The food was excellen
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast Clean room Staff were courteous There was a bar
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant and bar and easy to reach the terminals at Heathrow.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was as expected for sheraton
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location great for renting a car. It is not convenient for catching the tube into London. Few dining options.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, courteous staff members, good housekeeping. Quiet and peaceful environment
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and well stocked. The club room has great snacks and drinks
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The entire stay was spoilt because the TV picture would freeze all the time and it had a background commentary on all live TV channels which the hotel couldn’t fix. As the hotel is at Heathrow the TV is important especially if you don’t have a car and can’t drive anywhere. The WiFi and air conditioning are excellent. The hotel staff are all very nice and that’s the main positive. The breakfast was nice.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and reasonable parking
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staffs were very good at the Front desk. Easy check in and check out processes. I had a very good experience
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia pero las instalaciones están viejas. La regadera ni funcionaba muy bien
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d rather have a larger shower.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も良かった
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Zimmer war sauber und groß, das Bett war bequem und auch das Bad war super. Das Restaurant ist ebenfalls sehr zu empfehlen, leckeres Essen (wir hatten Ribs und Burger) und ein sehr herzlicher Service. Es gibt ein Busshuttle zum Flughafen, allerdings nicht rund um die Uhr. Wer sehr früh fliegt, muss auf ein Taxi ausweichen, dieses kostet 26 Pfund. Ab kurz nach 5 scheint aber bereits der Bus zu fahren. Wir können das Hotel weiterempfehlen!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very quiet. The staff were helpful. It was great to have air conditioning in the room. Would recommend staying here
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room service was not very good.
Stayed 2 nights in Sep 2026