Phoenix Hotel

3.5 star property
Victorian London hotel in London City Centre with 24-hour front desk

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Phoenix Hotel

Photo gallery for Phoenix Hotel

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Reception
Shower, free toiletries, hair dryer, towels

Overview of Phoenix Hotel

8.8

Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Restaurant
  • Bar
  • Housekeeping
  • Business services

Explore the area

1-8 Kensington Gardens Square, London, England, W2 4BH
  • Popular LocationKensington Palace13 min walk
  • Popular LocationHyde Park17 min walk
  • Popular LocationKensington High Street19 min walk
  • AirportLondon (LHR-Heathrow)36 min drive
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Room options

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Small Double

  • Sleeps 1
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 King Bed

Standard Single Room (1 Single Bed)

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Triple Room

  • 21 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, 2 Twin Beds

  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Quadruple Room, 1 Bedroom

  • 22 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the area

London

Phoenix Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Russell Square. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Wembley Stadium. Guests love the hotel's convenience to public transportation: Bayswater Underground Station is 3 minutes by foot and Queensway Underground Station is 6 minutes.

What's nearby

  • Kensington Palace - 13 min walk
  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Marble Arch - 5 min drive
  • Oxford Street - 7 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Granier Bakery Queensway - 2 min walk
  • Bayswater Arms - 3 min walk
  • Joe & the Juice - 4 min walk
  • Gold Mine - 2 min walk
  • Four Seasons - 3 min walk

About this property

Phoenix Hotel

Hotel near Hyde Park
Near Kensington High Street, Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A front-desk safe, coffee/tea in the lobby, and laundry services
  • A computer station, luggage storage, and tour/ticket assistance
  • Concierge services, free newspapers, and a TV in the lobby
  • Guest reviews speak highly of the overall value and proximity to public transit
Room features
All 125 rooms include comforts such as free WiFi and safes. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 6 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Phoenix Hotel on Mar 24, 2024 start from CA $187.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Check-out is at 11 AM.

Where is Phoenix Hotel located?

Located in London City Centre, this hotel is within 1 mi (2 km) of Kensington Gardens, Hyde Park, and Kensington High Street. Royal Albert Hall and Marble Arch are also within 2 mi (3 km). Bayswater Underground Station is only a 3-minute walk and Queensway Underground Station is 6 minutes.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

April

Liked: Cleanliness, staff & service
Nice hotel. Wish it had AC and bigger beds, needs an upgrade. But clean and nice staff and around a lot of places to eat and shop.
Stayed 2 nights in Mar 2024

6/10 Okay

Vincent

Liked: Cleanliness
Likes: Clean, reasonable value for price. Dislike: Inconvenience-no ramp to facilitate luggage hauling; considerable pre-dawn park maintenance noice; need bottled water at check-in
Stayed 3 nights in Feb 2024

8/10 Good

W.Houston, Hempstead

Looking for a clean and well-maintained hotel to crash and refuel? This is it. No frills, but very simple and comfortable enough. Very close to Bayswater and Queensway tube stations, as well as Hyde Park and Kensington Gardens.
Stayed 5 nights in Jan 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023

8/10 Good

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Annalisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, nice breakfast, comfortable room and great service. The hotel is close to the subway and perfect to visit the city center.
Stayed 3 nights in Dec 2023

10/10 Excellent

Alexander Senyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Polite and professional staff. I stayed by myself and the room was small but more than enough for one person. Some people might expect more in the way of bathroom amenities, but the only thing I missed was toothpaste. Shower was nice and powerful, although it'll be a squeeze if you're on the larger size. I actually said "Yes!" When I saw the jammy dodgers that were included with the tea and coffee, of which there were plenty. Breakfast was really good with something for everyone and lots of it. The dining room was also very nice and made me want to stay, rather than wolf down my food and leave. I'm already planning to stay again on my way out of the UK.
Stayed 1 night in Dec 2023

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allways top marks for the phoenix hotel as allways. Colin potter
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Viktoriia

Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
1:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0