Title: Golden Strand Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Golden Strand Hotel Hotel in London, near Kensington High Street ![Fridge, electric kettle](https://images.trvl-media.com/lodging/3000000/2380000/2374000/2373947/ebf7505e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2380000/2374000/2373947/284cc4e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2380000/2374000/2373947/c59e068b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, electric kettle](https://images.trvl-media.com/lodging/3000000/2380000/2374000/2373947/abee32e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2380000/2374000/2373947/1d6c1397.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Golden Strand Hotel in central London offers travelers a practical base with free WiFi in every room. Guests save time with express check-in/out services, and the hotel's luggage storage is useful for those with awkward arrival or departure times. 6.6 ## Popular amenities - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2373947&PinnedHotelID=2373947&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### Suite, Ensuite ### Highlights Heating Refrigerator Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Electric kettle Daily housekeeping - Sleeps 5 - 3 Twin Beds and 1 Double Bed ### Quadruple Room, Ensuite ### Highlights Heating Refrigerator Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Electric kettle Daily housekeeping - Sleeps 4 - 2 Twin Beds and 1 Double Bed ### Single Room, Ensuite ### Highlights Heating Refrigerator Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Electric kettle Digital channels - Sleeps 1 - 1 Twin Bed ### Triple Room, Ensuite ### Highlights Heating Refrigerator Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Electric kettle Daily housekeeping - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### Twin Room, Ensuite ### Highlights Heating Refrigerator Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Electric kettle Daily housekeeping - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100190000/100188100/100188006/7756e636_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Southgate Hotel London Southgate - Free WiFi - Air conditioning - Gym - Breakfast available 8.8 Excellent 737 reviews CA $121 CA $145 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/London-Hotels-Southgate-Hotel-London.h100188006.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1720000/1717000/1716953/0a3016de.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,082 reviews CA $128 CA $154 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/8000000/7990000/7985200/7985184/cae7b9ea.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel London Brentford Brentford - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,007 reviews CA $126 CA $151 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/London-Hotels-Novotel-London-Brentford.h7985184.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/73000000/72990000/72986400/72986362/2052d715.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton London Romford Romford - Free WiFi - Air conditioning - Breakfast available - Business services 7.4 Good 167 reviews CA $105 CA $127 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/London-Hotels-Spark-By-Hilton-London-Romford.h72986362.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14600000/14590600/14590583/a9b673c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Belvilla Ilford Hill Hotel London Loxford - Free WiFi - Housekeeping 7.0 Good 126 reviews CA $78 CA $94 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/London-Hotels-Townhouse-16-Ilford-Hill.h14590583.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1660000/1659000/1658982/40cf97a9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Denham Grove Uxbridge - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,000 reviews CA $129 CA $154 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/London-Hotels-Denham-Grove.h1658982.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/26000000/25730000/25727600/25727545/536d85cd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites London Heathrow - Bath Road by IHG Heathrow Villages - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,256 reviews CA $139 CA $167 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/London-Hotels-Staybridge-Suites-London-Heathrow-Bath-Road.h25727545.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5350000/5349200/5349114/w8337h5803x0y0-2e4e6177_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Cafe Royal, London London City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 548 reviews CA $1,259 CA $1,511 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/London-Hotels-Hotel-Cafe-Royal.h5349114.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/106000000/105660000/105654400/105654380/acffc9f2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ARK Wembley Tokyngton - Free WiFi - Air conditioning - Parking available - Business services 8.8 Excellent 244 reviews CA $144 CA $172 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/London-Hotels-ARK-Wembley.h105654380.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/b1c3c0c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis London Heathrow Airport Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 2,979 reviews CA $90 CA $108 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5d840a2b-4919-49bf-8a58-3a25e3c31ed3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Golden-Strand-Hotel.h2373947.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Golden-Strand-Hotel.h2373947.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49864%2C-0.22204&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B_ErC71bkc7cssVWWjb3fVaQmPY=) 85 Shepherds Bush Road, London, England, W6 7LR #### What's nearby - Shepherd's Bush Empire - 8 min walk - 0.7 km - Westfield London Shopping Centre - 13 min walk - 1.2 km - Eventim Apollo - 13 min walk - 1.2 km - Kensington High Street - 14 min walk - 1.2 km - Olympia Events - 14 min walk - 1.2 km #### Getting around - Hammersmith Station - 9 min walk - Shepherd's Bush Station - 11 min walk - Heathrow Airport (LHR) - 31 min drive #### Restaurants - ‪Deluxe Coffeeworks - ‬6 min walk - ‪The Brackenbury Wine Rooms - ‬7 min walk - ‪GAIL's Bakery - ‬1 min walk - ‪The Brook Green Hotel - ‬2 min walk - ‪Another Brother - ‬2 min walk ## About this property ### Golden Strand Hotel Hotel near Kensington High Street Close to Westfield London Shopping Centre, Golden Strand Hotel has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Express check-out, express check-in, and smoke-free premises - Luggage storage Room features All guestrooms at Golden Strand Hotel offer amenities such as free WiFi. More conveniences in all rooms include: - Tubs or showers, free toiletries, and hair dryers - Refrigerators, electric kettles, and heating ## Similar properties ![Daily full breakfast (GBP 20 per person)](https://images.trvl-media.com/lodging/1000000/10000/200/179/7dc50d5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strand Palace Hotel London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,599 reviews CA $213 CA $255 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=179&PinnedHotelID=179&HadPinnedHotel=true®ionId=-1&adults=2) ![Cozy Comfort With a Little Extra Space](https://images.trvl-media.com/lodging/25000000/24010000/24000200/24000156/11ad50a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Assembly Leicester Square London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 1,739 reviews CA $213 CA $255 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=24000156&PinnedHotelID=24000156&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room (King bed)](https://images.trvl-media.com/lodging/13000000/12090000/12084100/12084011/42805ec9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Resident Victoria London City Centre - Free WiFi - Air conditioning - Laundry - Housekeeping 9.6 Exceptional 1,000 reviews CA $241 CA $290 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=12084011&PinnedHotelID=12084011&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4740000/4735900/4735824/d903f8b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Quarters Hotel Covent Garden Holborn London City Centre - Pet-friendly - Free WiFi - Air conditioning - Gym 8.4 Very good 1,003 reviews CA $283 CA $340 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4735824&PinnedHotelID=4735824&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1590000/1585400/1585328/883dc680.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand at Trafalgar Square London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,677 reviews CA $298 CA $358 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1585328&PinnedHotelID=1585328&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/2000000/1590000/1584700/1584661/f4c01b30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Quarters Hotel, Trafalgar Square London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,226 reviews CA $298 CA $358 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1584661&PinnedHotelID=1584661&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/914200/914179/af5098d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westminster London, Curio Collection by Hilton London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,237 reviews CA $255 CA $306 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=914179&PinnedHotelID=914179&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/528400/528337/c5efe877.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Rubens at the Palace London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,014 reviews CA $333 CA $400 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=528337&PinnedHotelID=528337&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/20000/11000/10939/3abca833.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Clermont London, Victoria London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 2,767 reviews CA $355 CA $425 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=10939&PinnedHotelID=10939&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - In-room refrigerator ### Conveniences - Luggage storage ### Guest services - Housekeeping (daily) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Desk - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 9 AM - 11 PM There is no front desk at this property ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### Property is also known as Golden Strand Hotel Golden Strand Hotel London Golden Strand London Golden Strand Hotel London, England Golden Strand Hotel Hotel Golden Strand Hotel London Golden Strand Hotel Hotel London ## Frequently asked questions ### Is Golden Strand Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Golden Strand Hotel? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. ### What time is check-out at Golden Strand Hotel? > Check-out is at 11:00 AM. ### Where is Golden Strand Hotel located? > Located in Hammersmith, this hotel is within a 15-minute walk of Eventim Apollo, Kensington High Street, and Westfield London Shopping Centre. Hyde Park and Natural History Museum are also within 3 mi (5 km). Hammersmith Station is 9 minutes by foot and Shepherd's Bush Underground Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Golden Strand Hotel Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 35 6 - Okay 39 4 - Poor 12 2 - Terrible 11 ### 7.4/10 Cleanliness ### 7.0/10 Staff & service ### 4.8/10 Amenities ### 6.8/10 Property conditions & facilities ### 2/10 Terrible #### Verified traveller Sep 28, 2019 Disliked: Staff & service Checked in around 10pm, key left in a drop box in reception- no staff around at all. Booking was for a quadruple room - 1 double & 2 single beds. In reality room had only 2 single beds. None of the contact phone numbers given work so absolutely no chance of getting hold of anyone to sort the situation out. Absolutely disgraceful that 2 guests were left without beds & forced to sleep on the floor overnight. .. Surprise, surprise not able to contact the hotel for an explanation / refund either!!... Avoid at all costs! ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 24, 2019 Liked: Cleanliness Disliked: Staff & service On arrival there were no staff present, someone turned up after over an hour and many phonecalls (trying to find the correct number). When someone finally arrive they could not find our booking (the hotel was sold after I had made the booking and apparently it had not been transferred) after another half hour a manager turned up, he could not find any information about my booking either, they eventually gave us a room which was clean, but the bathroom had a damp smell. ##### Verified traveller Stayed 2 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 17, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very rude staff, broken bed The bed was broken so I asked the ignorant and rude receptionist to change my room - she refused and said there are no other rooms available and apparently she didn't know the bed was broken which I don't believe as someone must have complained, it was the last double bedroom available - for obvious reasons. I asked hotels.com to arrange a refund but the hotel didn't agree with that. The room was a decent size but not as clean as it could be. The bed sheets had period stains which is disgusting. The shower cap was very dirty. The hotel offers free breakfast, there is a kitchen with an oven, toaster etc. When I came to the kitchen for breakfast, two foreign ladies (one young, one older) told me that it is self service so I was going towards the toaster to toast some bread and I was told in a very rude and aggressive way that I can't touch the toaster even though they just said it's self service. I asked for a toast and the angry girl told me in her usual aggressive way that she will bring it to me so I can sit down but I wanted to wait for it and have a look at other food options - both the girl and the lady were looking at me in an angry way. When the toast was ready the girl put the toast on the table in a strong way, I'm surprised the plate didn't break. Exceptional rudness. There is seriously something wrong with the staff and their attitude - terrible experience. ##### Verified traveller Stayed 1 night in Aug 2018 ### 6/10 Okay #### Wiliam Jul 3, 2018 Liked: Cleanliness Disliked: Staff & service #### About 30 -40 mins away from everything This was a basic hotel about 30-40 min train ride from the airport or down town. With access to the tube station. Great for a one day layover. Breakfast was good , rooms were clean. Bed reminded me of the spring beds we had in army cadet camp, but they were not bad. Reception staff appears to be just someone higher to process the payments. Not helpful in suggestiING good place to eat or little things like that. But it's a budget hotel so that's to be expected ##### Wiliam Stayed 2 nights in Jun 2018 ### 2/10 Terrible #### PATRIZIA May 5, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prenotazione inesistente Il soggiorno non è stato possibile in mancanza della prenotazione fatta con voi ##### PATRIZIA ### 2/10 Terrible #### Yuka Apr 30, 2018 #### Dålig rutin för bokning Det gick inte betygsätta för detta vistelse eftersom vi inte kunde stanna här trots att vi hade bokat och fått bokningsbekräftelse för en månad innan resan. Det var troligtvis hotels.coms fel att deras bokningsbekräftelse inte gick genom hotellet, men det var absolut inte kul att vi fick veta vår bokning inte var genomförd och vi inte har någonstans att bo mitt i natten när man kommer fram. ##### Yuka ### 2/10 Terrible #### Verified traveller Apr 17, 2018 Disliked: Staff & service, room comfort #### Erikoista palvelua Ostin hotelli ja lennot paketin kuukausi etukäteen ja saavuttuamme hotelliin henkilökunta väitti että he eivät olleet saaneet maksua. Hotellilla ei ollut perinteistä reception-tiskiä ja nuori kaveri istui lounashuoneessa, jota luuli asiakkaaksi. Maksuasian selvittely hotellin toimesta oli hyvin epämääräistä ja täysin ammattitaidotonta, Sen vuoksi jouduin itse ottamaan yhteyttä Ebookersiin jotta asia selviäisi, joka kestikin seuraavan päivän. Olimme työmatkalla ja ajankäyttö asiaan ei ollut hyväksyttävää. Hotelli ei ottanut minuun yhteyttä asiasta. Huoneemme oli kadun puolella ja yöllä liikenteen äänet kuuluivat hyvin sisään. Hotelli ei vastaa laatuluokitusta. ##### Verified traveller Stayed 3 nights in Apr 2018 ### 8/10 Good #### Verified traveller Nov 29, 2017 Liked: Cleanliness, staff & service #### You get what you pay for Fit for purpose. Fine for a night. Not romantic or anything just good for a concert in Hammersmith Apollo. Would stay again. Room was small but clean and warm. ##### Verified traveller Stayed 1 night in Nov 2017 ### 6/10 Okay #### L Oct 31, 2017 #### Okay for a night, but can do better Upon arrival at the Golden Strand a sign on the door said to check in at Saba, a block down. We were early so we were told to come back later. We got back only to be told we were not staying in the Golden Strand Hotel but a sister hotel instead. Not okay. We booked the Golden Strand, so I expect to stay in the Golden Strand. And I don't care if the hotels are all owned by the same person and that it's a chain. The man didn't seem to understand though. Eg. if I book Ibis Hammersmith, you couldn't just put me in Ibis St. Pancras either just because it's the same chain without notice so why would this be okay? Anyway, we had to walk another 2 blocks to the Royal London Hotel. There's nothing Royal about it. We got a room in the attic.. climbing 6 flights of narrow, creaky stairs to get to the room. Room was small, but clean. Beds were hard. Fridge was nice. Bathroom was renovated but the size of a closet, even with a closet like door. But that's London for you probably. It was clean. We didn't have any warm water though, none of the 2 mornings. So we had a cold cold shower. Wifi was included, but didn't work at all for my friend.Signal too weak. Breakfast was served in a basement of the 'hotel' next door. It was simple, with croissants (if you were there early), jam, orange juice, a coffee machine and toast with fresh eggs. The ladies were friendly. At check out nobody asked if we liked our stay or whatever. Too busy with people/friends sitting in reception. Wouldn't stay again. ##### L Stayed 2 nights in Oct 2017 ### 8/10 Good #### Verified traveller Oct 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### For the price, a very good option. Considering it's a budget option. For one night in London I was pleasantly surprised. Chap at desk was polite and efficient. The room was small, but clean and modern with a clean modern bathroom. Bed wasn't the most comfortable, kind of like staying in someone's spare room but perfectly fine for the price. The walls are a little thin and I could hear people talking in the room above until quite late but it wasn't too loud and didn't stop me sleeping. Continental breakfast included too. Overall excellent value for money compared to other budget options in London (I paid £55 for a double room with en suite). It's also walking distance to both Hammersmith tube and Shepherds Bush tube. Westfield shopping centre and a ton of restaurants and pubs and is in a safe and nice area. ##### Verified traveller Stayed 1 night in Oct 2017 ### 8/10 Good #### Verified traveller Oct 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Buena ubicacion cerca de supermercados y Tren Normal... Limpieza diaria de las habitaciones y buena ubicación. ##### Verified traveller Stayed 8 nights in Sep 2017 ### 6/10 Okay #### sabrina Sep 12, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Watch out got double charged! Nice room as upgraded to a family room. Breakfast was lovely start to the day. Had no shower head on shower but that's was sorted quickly by maintainance. What ruined the stay was being charged twice for the stay on my credit card! Mistakes happen but I had to contact the hotel in several occasions. HOTELS.com we're useless as well they took payment then would not help me get my money back. Was sorted eventually after perseverance. ##### sabrina Stayed 1 night in May 2017 ### 6/10 Okay #### Verified traveller Sep 9, 2017 Liked: Staff & service #### Very nice staff. Easy to find. Very nice staff. Easy to find. Good breaktast. ##### Verified traveller Stayed 2 nights in Sep 2017 ### 6/10 Okay #### Verified traveller Sep 1, 2017 Liked: Cleanliness, room comfort Disliked: Staff & service \+ clean and confort bed - breakfast served until 9am SHARP, 5mn late and we couldn't even get a coffee. quite rude behavior ##### Verified traveller Stayed 1 night in Aug 2017 ### 2/10 Terrible #### Luisa, Modena Jul 29, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Non ci tornerò più Allora... l'hotel che abbiamo prenotato e pagato si chiama Golden, ma è stato comprato da una catena di hotel. Non ci hanno fatto soggiornare nell'hotel che avevamo richiesto, ma in un altro che si chiama Royal (sempre della stessa catena). La stanza era piccola, ma ce lo aspettavamo (non era un problema). Il problema era che non vi era wifii, mentre era specificato che vi era in tutto l'hotel, stanze comprese, invece era solo nella minuscola sala per la colazione. Quando lo abbiamo fatto presente allo staff hanno detto che stavano installando la fibra e quindi vi erano dei problemi, ma che potevamo stare nella stanza colazione per usare il wifii o usare il computer dello staff. Noi ci eravamo portati il tablet per vedere qualche film la sera, non ci siamo sicuramente messi a vedere film nella sala comune con altre persone. La pulizia lasciava a desiderare: le lenzuola non sono mai state cambiate nonostante fossero sporche a causa di problemi di salute (abbiamo soggiornato una settimana), il bagno veniva pulito, ma dovevamo richiedere lo shampoo e il bagnoschiuma nonostante si vedesse palesemente che le boccette erano vuote. Mio marito ha pensato non le avesse viste allora le ha messe in bella vista sul tavolino, quando siamo tornati la sera le boccette vuote erano scomparse, ma non vi erano le nuove. Noi ci siamo divertiti a Londra, ma non consiglierei mai questo hotel o questa catena che si chiama SABA a nessuno. ##### Luisa Stayed 6 nights in Jul 2017 ### 8/10 Good #### Sara Jun 30, 2017 Liked: Cleanliness, staff & service The room was small. The location is awesome and so was the staff. ##### Sara Stayed 3 nights in Jun 2017 ### 4/10 Poor #### Verified traveller Jun 21, 2017 Liked: Cleanliness, staff & service, room comfort #### Grand strand hotel (saba) Sign on hotel said check in @ saba down a block and that's where we slept..all good except promise of airport shuttle as stated when I booked was NOT true.. Smart people would ask for first floor unless u like trudging up stairs and bathroom too small but served purpose.Only ten min walk to underground station. ##### Verified traveller Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Verified traveller Apr 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and cosy room, staff very nice. ##### Verified traveller ### 4/10 Poor #### Verified traveller Mar 17, 2017 Liked: Cleanliness #### OK til prisen Hotellet er en del af forskellige bygninger , samme hotel ejer. Dvs værelser ka være forskellige , dog nogenlunde samme std. (Jeg har været der før, man ka blive indlogeret i en anden bygning i visse tilfælde ) ##### Verified traveller ### 8/10 Good #### Shirl, Singapore Jan 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location 10mins walk from hammersmith metro station. Near shops and mall.Good breakfast. However, the room got smell and the shower has leaks. A very good budget hotel. ##### Shirl ### 6/10 Okay #### Verified traveller Dec 21, 2016 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Okay for a night Hotel itself was nice, found the room to be very small and difficult to move around in. Wouldn't stay longer then a few nights. Expensive for what it was but then again it's London, things were connected to the walls for ventilation but wires weren't long enough to plug in, waste of space. Staff were v kind and friendly, rooms very clean. Beware of the unregulated temperature shower, it's a nasty shock. ##### Verified traveller ### 8/10 Good #### Therese Dec 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jätte bra men väldigt kallt rum Det började med att vi fick gå upp och ned längst gatan, till fyra olika byggnader innan vi fick vårt rum. Byggnad ett var hotellet vi hade bokat rum på, byggnad två var hotellet där vi skulle checka in, nr tre var där vi fick vår nyckel och nr fyra var där vårt rum faktiskt befann sig. Detta var ju inte det roligaste när vi var trötta och hungriga efter en flygresa. Men över lag var det en mycket trevlig vistelse. Personalen var trevlig och det var bra service. Rummet var rent och sängen var bekväm! Jag rekommenderar alla att bo i Hammersmith, fantastiskt område! ##### Therese ### 8/10 Good #### Dorthe Oct 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff, typical small London hotel with small rooms and a very simple breakfast ( no bacon) clean and cheap. ##### Dorthe ### 8/10 Good #### Temitope Sep 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hassan was excellent. Give that guy a medal! ##### Temitope ### 4/10 Poor #### Verified traveller Sep 21, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 對check in 流程很失望 我們有提早check in,訂房網站是下訂"Golden Strand Hotel"雙人房,到了門口後貼了一張請到"Saba hotel" check in ,又扛著行李到另一間Saba hotel,進去後他說我們說,他們有四棟相關旅社,我今天住的是又是要在往下走2分鐘的另一棟"royal guest",覺得我明明訂的是那間,卻給我離捷運更遠的房間, 網站資訊說明有24 小時櫃台服務和電腦工作站,但在Golden Strand Hotel又沒人開門。覺得非常無言。 再來到了房間覺得衛生非常不好,床上棉被有其他人的毛髮,蟲屍,熱水壺裡有發霉生垢,覺得很崩潰。 最受不了的就是隔層不好,樓上走路外面下樓梯都非常大聲。完全不推薦。 ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)