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Guest reviews

4.1/5 Very good
997 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationBuckingham Palace13 min walk
Popular LocationWestminster Abbey18 min walk
Popular LocationBig Ben11 min drive
AirportLondon (LGW-Gatwick)80 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed
  • Deluxe Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed
  • Room, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed
  • Twin Room

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsTwin Room
  • Family Triple Room, 2 Single Beds

    3.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    More detailsFamily Triple Room, 2 Single Beds
  • Room, 1 Queen Bed, Accessible

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible
  • Premium Room, 1 King Bed (Deluxe)

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    More detailsPremium Room, 1 King Bed (Deluxe)
  • Family Room, 1 Queen Bed, Non Smoking (Deluxe)

    4.3/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    More detailsFamily Room, 1 Queen Bed, Non Smoking (Deluxe)

About this area

London

Located in London's London City Centre neighbourhood, DoubleTree by Hilton London Victoria is in the city centre and near a metro station. Buckingham Palace and Westminster Abbey are notable landmarks, and some of the area's popular attractions include London Eye and Stamford Bridge Stadium. Consider Piccadilly Theatre for a night out, and don't miss ZSL London Zoo, a top local attraction. Our guests appreciate the hotel's convenience for public transport: Victoria Underground Station is 3 minutes by foot and St. James's Park Underground Station is 12 minutes.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Buckingham Palace - 13 min walk
  • Westminster Abbey - 18 min walk
  • Harrods - 3 min drive
  • Piccadilly Circus - 10 min drive
  • Big Ben - 11 min drive

Getting around

  • Victoria Underground Station - 3 min walk
  • London Victoria Rail Station - 4 min walk
  • London (LGW-Gatwick) - 80 min drive

Restaurants

  • 2 Bridge Place — 1 min walk
  • The Willow Walk - 1 min walk
  • Le Pain Quotidien - 2 min walk
  • Giraffe - 2 min walk
  • St. Georges Tavern - 2 min walk
Questions about this property?Find answers

About this property

DoubleTree by Hilton London Victoria

4-star London hotel in London City Centre, walk to Apollo Victoria Theatre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. All 232 rooms provide complimentary wireless Internet access, 24-hour room service and LCD TVs. Guests will also find fridges, hairdryers and laptop-compatible safes.
DoubleTree by Hilton London Victoria offers 232 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: GBP 30

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Italian
  • Lithuanian
  • Portuguese
  • Spanish
  • Turkish

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18.50 per person (approximately)
  • Nearby parking fee: GBP 30
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton London Victoria and receive a full refund?
Yes, DoubleTree by Hilton London Victoria offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton London Victoria cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton London Victoria?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Victoria on Aug 14, 2020 start from CA $214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
DoubleTree by Hilton London Victoria doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).
Where is this hotel located?
Located in London City Centre, this hotel is within a 5-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Buckingham Palace and Green Park are also within 1 mile (2 km). Victoria Underground Station and London Victoria Rail Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for DoubleTree by Hilton London Victoria

4.1
Very good
5 - Excellent
416
4 - Good
395
3 - Okay
109
2 - Mediocre
54
1 - Poor
23
4.2
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    conveniently located near Victoria Station, buffet breakfast was good

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    There was no hand soap in my bathroom. Felt like there should be during a pandemic. I requested more from the front desk face-to-face....they said they would send them, but never arrived. No power outlets by the bed. Again, why? Maintenance came and said they would bring an extension cord, but again — they never came. I'm convinced this property is run by part-timers who normally operate traveling carnivals. consider other accomodations.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This was our first time in London and I was worried about where to stay. We wanted to stay somewhere that was accessible, but also affordable. I got a great rate through Expedia (better than my Hilton Honors rate) and got the room I wanted. The hotel is very clean, and the staff friendly and helpful. Our flight landed very early, so it was too soon to check in, however the hotel gladly stored our bags so we could grab lunch and do a bit of exploring. They allowed us to check in an hour earlier than normal which was great since we were exhausted. The rooms are small, but this is common in London. It had everything we needed. They offered room service pretty much 24/7 and there was a nice bar and lounge on the premises. The area is very accessible. The Victoria station is very large and includes shops, eateries, and basically anything you need. It is also next to the Apollo theater, which was great and tickets were easy to get (we saw "Wicked" and it was fabulous). I would definitely recommend this hotel and if I ever travel to London again, I would likely chose the Double Tree in Victoria.

    Stayed 4 nights in Mar 2020