Title: Cleveland Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cleveland Hotel Hotel with a 24-hour front desk, 5-minute walk to Kensington Gardens ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/4c941bdd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/940baaf1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Studio Suite](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/915d1323.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Studio Suite](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/495603bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/2d5adce9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find an elegant retreat at Cleveland Hotel in central London, steps from Kensington Gardens and Palace. The property offers amenities like dry cleaning and laundry services, plus a 24-hour front desk with multilingual staff who consistently earn positive guest reviews. 8.4 Very good ## Popular amenities - 24/7 front desk - Housekeeping - Laundry - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1709292&PinnedHotelID=1709292&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Studio Suite](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/8bafc15c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave - 172 sq ft - Sleeps 3 - 1 Double Bed ![Deluxe Studio Suite](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/9608ee5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 1 Twin Bed ![Family Studio Suite](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/24c6d074.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave - 431 sq ft - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Executive Studio Suite](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/62d00157.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave - 215 sq ft - Sleeps 3 - 1 Double Bed ![Single Room](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709292/ee840067.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave Toaster - 151 sq ft - Sleeps 1 - 1 Queen Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17452400/17452353/7b182b58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Virgin Hotels London-Shoreditch London City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 935 reviews CA $371 CA $446 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/London-Hotels-Virgin-Hotels-London-Shoreditch.h17452353.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=0d153132-2c6e-4f01-bdc1-f7875b599cc5&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/95000000/94160000/94150900/94150891/79ca2f4f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ruby Stella Hotel London London City Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Cleveland-Hotel.h1709292.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Cleveland-Hotel.h1709292.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51394%2C-0.18292&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qZeXVDCfJ0bKp4TkhsmSmzH5xJc=) 39-40 Cleveland Square, London, England, W2 6DA #### What's nearby - Kensington Gardens - 5 min walk - 0.4 km - Hyde Park - 8 min walk - 0.7 km - Kensington High Street - 18 min walk - 1.5 km - Marble Arch - 6 min drive - 2.0 km - Oxford Street - 7 min drive - 3.0 km #### Getting around - Bayswater Underground Station - 7 min walk - London Paddington Station - 8 min walk - Heathrow Airport (LHR) - 39 min drive #### Restaurants - ‪Halepi - ‬4 min walk - ‪Tajrish Restaurant - ‬4 min walk - ‪Gold Mine - ‬5 min walk - ‪Bella Italia - ‬5 min walk - ‪Tukdin - ‬4 min walk ## About this property ### Cleveland Hotel Upscale hotel near Hyde Park Close to Kensington Gardens and Kensington Palace, Cleveland Hotel provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi. Additional perks include: - Free newspapers, a 24-hour front desk, and an elevator - Luggage storage, a reception hall, and a front-desk safe - Tour/ticket assistance, concierge services, and laundry services - Guest reviews speak highly of the helpful staff Room features All guestrooms at Cleveland Hotel have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with digital channels - Kitchenettes, refrigerators, and microwaves ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Elevator ### More - 4 floors - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Kitchenette - Microwave - Refrigerator - Stovetop - Toaster ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 40.0 per night ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and window guards ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Cleveland Apartment London Cleveland London Cleveland Square London Hotel Cleveland Square The Cleveland Hotel London The Cleveland London, England Cleveland Hotel London Cleveland London Hotel The Cleveland London London The Cleveland Hotel Hotel The Cleveland The Cleveland London Cleveland Hotel Cleveland The Cleveland Cleveland Hotel Hotel Cleveland Hotel London Cleveland Hotel Hotel London ## Frequently asked questions ### Is Cleveland Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Cleveland Hotel? > Cleveland Hotel doesn't offer parking. ### What time is check-in at Cleveland Hotel? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Cleveland Hotel? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Cleveland Hotel located? > Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens and Hyde Park. Kensington High Street and Marble Arch are also within 1 mi (2 km). Bayswater Underground Station is 7 minutes by foot and Lancaster Gate Underground Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cleveland Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 329 8 - Good 386 6 - Okay 103 4 - Poor 28 2 - Terrible 10 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Verified traveller Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great place to stay Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport ##### Verified traveller Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Barry Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nicely updated room. Nice old hotel in a fine location blocks from Paddington station. ##### Barry Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Jeffrey Jun 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great olace to stay, staff friendly and helpful. Room was spacious with everything we needed and very clean. Nice little balcony to sit out on. This is a great place to stay for families the hotel was quiet and the area was quiet as well. I would definitely stay here again ##### Jeffrey Stayed 3 nights in May 2023 ### 8/10 Good #### Shih-Hua Nov 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs were very nice and responsive. ##### Shih-Hua Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Kurt May 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### London Layover I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean. ##### Kurt Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Rosanne Oct 14, 2022 Liked: Cleanliness, staff & service Small but has everything I need. Staff are all friendly and I felt very safe ##### Rosanne Stayed 6 nights in Oct 2022 ### 10/10 Excellent #### Samantha Jun 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Loved it! We really enjoyed our stay. The kitchenette was really handy especially the fridge. The shower was amazing and certainly woke you up! The room we had was in the basement but no complaints. It was quiet apart from in the mornings with people up.and down the stairs but this was to be expected. We had a really comfortable and pleasant stay and will hopefully be back soon. ##### Samantha Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Thomas Nov 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended A suitably cheeky reception, a clean and very functional suite, excellent service throughout the stay. Questions might be asked about fire safety, given that the fire exit is down all the stairs and out the front door. Apart from that, I wholeheartedly recommend this hotel! ##### Thomas Stayed 3 nights in Nov 2022 ### 8/10 Good #### Barbara Jul 16, 2023 Liked: Cleanliness, staff & service Property was supposed to be 4 stars. It wasn't. That said it was OK. Staff was fine, room was clean but it was pretty basic. A room with 2 beds and a bath. It was located in an area that was lots and lots of row houses many of which were also hotels. There were none of the extras that I associate with 4 stars. However, it had good blackout curtains and air conditioning and it was clean. A little far if you are toting luggage so definitely need a cab (About $25-$30 USD) and the tube is walkable but not something I'd suggest with luggage. ##### Barbara Stayed 2 nights in Jul 2023 ### 8/10 Good #### Mathew Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and helpful. They let me use the phone to get some tickets to a football match. Alex was friendly and fun to talk to. All the staff made me feel welcome and i was happy to see familiar faces since the last time i was there. The area around the hotel is very safe and quiet. It is approx 8 min walk to paddington station. The room service is prompt and comes everyday even hjough i used it only 4 times in 11 days. They come a few times to see if you have removed the DnD sign. My only issue is the heat wasnt working like last time but there was a space heater in the room so it was fine. Also the wifi router wasn't working on the 3rd floor for a few days but i had plent of data. They called their tech suppoet ppl to fix it but it didnt work. I tried turning it on and off myself. Overall i like this hotel and would come again as it is my second time here. Just a few improvements thar are an easy fix and it's no problem! ##### Mathew Stayed 11 nights in Feb 2024 ### 8/10 Good #### Torsten Aug 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Für London-Trips empfehlenswert. Sehr gut gelegen. Trotz der Citylage relativ ruhig. In 5 Minuten erreicht man Restaurants, Einkaufsmöglichkeiten, Bahnhof Paddington oder den Hydepark. Ich würde wieder dieses Hotel buchen. ##### Torsten Stayed 3 nights in Aug 2024 ### 8/10 Good #### Rose Aug 13, 2024 Liked: Cleanliness, staff & service I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly! ##### Rose Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Marissa Jul 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go. The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again! ##### Marissa Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### Julia Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather. Would definitely recommend this hotel. It was very near to Hyde Park. ##### Julia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Thomas Jun 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and a good price. Room even had a small kitchen. Yes there are stairs and no elevator as other reviews mentioned. So if you have large heavy or numerous bags, this probably isn’t for you. Otherwise it’s great. ##### Thomas Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Peter May 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I had a huge room for a reasonable price, the location ist great, just 10 minutes walk from Paddington and Hyde park. ##### Peter Stayed 2 nights in May 2024 ### 10/10 Excellent #### Camille May 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien Joli petit hôtel bien placé et au calme. Belles chambres et literie confortable. Salle de bain un peu vétuste mais propre. ##### Camille Stayed 1 night in May 2024 ### 10/10 Excellent #### Magnus May 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra hotell Trevligt litet hotell i lugnt och fint bostadsområde med lägenheter i 40 miljonersklassen. Samtidigt som det är mindre än 10 minuters promenad till två tunnelbanestationer vid olika linjer, vilket gör det smidigt ta sig till olika delar av London. Bl.a. direkttåg till Heathrow från den ena stationen vilket gjorde resan till London enkel.. Vid stationerna finns även restauranger och butiker. Studiosviten vi bodde i var ungefär som ett normalt enklare hotellrum i Sverige. Det var välstädat och fräscht. Det såg som vanligt inte riktigt ut som på bilderna. I vårt rum var pentryt bredvid sängen. Det var nästan så att man hade kunnat sitta i sängen och röra i stekpannan. Det var mycket begränsat med kökstillbehör så det är inget för den som verkligen vill laga mat. Men vi kunde steka ägg och värma färdigmat i mikron så det funkar för den som antingen vill leva lite billigare eller som har behov av att kunna göra enklare tillagning. Det finns inget renodlat bagagerum men man kunde lämna väskorna öppet på golvet i receptionen och fick hämta ut dem mot kvitto. Det finns heller ingen frukostmatsal utan man får antingen äta ute eller ordna egen frukost. För vår del var det ett bra väldigt smidigt hotellrum som passade oss som såg fördelen med det enkla pentryt, och vi kan absolut tänka oss att bo där igen och även rekommendera det till vänner. ##### Magnus Stayed 3 nights in May 2024 ### 10/10 Excellent #### Patricia Helen May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining. ##### Patricia Helen Stayed 7 nights in Apr 2024 ### 8/10 Good #### Verified traveller Apr 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 8/10 Good #### Christelle Apr 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel tres agréable Super rapport qualité-prix dans ce coin de Londres. Nous y avons séjourné avec mes 2 grandes ados, la chambre etait vraiment spacieuse, propre et les lits hyper confortables. Super bien situé entre la station de métro Paddington et Hyde Parc, il y a en plus pas mal de restaurants et de pubs dans le coin. Point negatif : L'ascenseur était hors service, dommage car nous étions au dernier étage. Prevoyez un cache-yeux car il n'y a pas de volets, ni de rideaux occultants, mais ça c'est dans tous les hôtels de Londres ! Si je dois revenir à Londres, c'est cet hôtel que je choisirai ! ##### Christelle Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Alessio Apr 7, 2024 Liked: Cleanliness, room comfort #### Così così Per essere una deluxe direi che è stata piuttosto deludente.Camera molto spartana,Il bagno era da un 2 stelle appena e lascio stare l’odore di fogna che c’era la sera. Meno male che era scontata in questo periodo altrimenti a prezzo pieno sarebbe stata una catastrofe ##### Alessio Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Felicia Mar 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really liked the location of the hotel; nice, spacious room, we had a lovely stay. ##### Felicia Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Martin Mar 7, 2024 Liked: Property conditions & facilities Clean and everything you need for an overnight stay. ##### Martin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Dan Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dan Excellent hotel in a good location. 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