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One&Only Mandarina

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Private beach, white sand, free beach shuttle, free beach cabanas
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Overview of One&Only Mandarina

One&Only Mandarina

5.0 star property

9.2/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
Map
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, NAY, 63779

Explore the area

  • Popular LocationCampo de Ensueno Golf Course9 min drive
  • Popular LocationLo de Marcos Plaza10 min drive
  • Popular LocationLo de Marcos Beach17 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)72 min drive

Room options

About this area

Lo de Marcos

Located in Lo de Marcos, One&Only Mandarina is on a private beach. Campo de Ensueno Golf Course and Las Huertas Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lo de Marcos Beach and Isla del Coral. With water tubing and swimming nearby, you'll find plenty of adventures in the water.
Visit our Lo de Marcos travel guideOpens in a new window
Map

What's nearby

  • Campo de Ensueno Golf Course - 9 min drive
  • Lo de Marcos Plaza - 10 min drive
  • Lo de Marcos Beach - 17 min drive
  • Playa Freideras - 19 min drive
  • Playa Punta Raza - 75 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 72 min drive

Restaurants

  • Las Glorias Taqueria - 9 min drive
  • Restaurante de Mariscos Pineda - 15 min drive
  • Tomatina Comfort Food - 10 min drive
  • Olivia - 10 min drive
  • Restaurant "Las Palmas - 14 min drive

About this property

One&Only Mandarina

5-star luxury hotel
Located close to Campo de Ensueno Golf Course and Lo de Marcos Beach, One&Only Mandarina provides free full breakfast, a poolside bar, and a terrace. With a private beach, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, reflexology, or a detox wrap at ONE&ONLY SPA, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mediterranean cuisine and a poolside location. Yoga classes are offered at the gym; other things to do include scuba diving, boat tours, and sailing. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free valet parking
  • Bike rentals, a free beach club on site, and motorized watercraft on site
  • An inflatable boat on site, concierge services, and multilingual staff
Room features
All 104 individually furnished rooms include comforts such as private plunge pools and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 42-inch Smart TVs with digital channels
  • Wardrobes/closets, balconies, and childcare services

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Free beach shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • 3 restaurants

Restaurants on site

  • Alma Restaurant
  • Carao Restaurant
  • Tree Top Bar

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Boating
  • Canoe available
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness center
  • Free beach club
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Mountain biking
  • Parasailing
  • Pedal boating
  • Rafting
  • Ropes course
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Yoga classes
  • Ziplining

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Dining table
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lockers available
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Boat/paddles on site
  • Couples dining
  • Inflatable boat on site
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • 42-inch Smart TV

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private pool
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

One and Only Mandarina
One & Only Mandarina
One& Only Mandarina
One&Only Mandarina Hotel
One&Only Mandarina Lo de Marcos
One&Only Mandarina Hotel Lo de Marcos
Oneandonly Mandarina

Frequently asked questions

Does One&Only Mandarina have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at One&Only Mandarina?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at One&Only Mandarina on Apr 23, 2023 start from CA $2,322.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One&Only Mandarina pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 51 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at One&Only Mandarina?

Valet parking is free at this property.

What time is check-in at One&Only Mandarina?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at One&Only Mandarina?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is One&Only Mandarina located?

This Lo de Marcos hotel is on the beach, 2.6 mi (4.2 km) from Campo de Ensueno Golf Course, and within 9 mi (15 km) of Lo de Marcos Beach and Bridge of Life. Isla del Coral and Las Huertas Golf Club are also within 12 mi (20 km).

Can I cancel my reservation for free at One&Only Mandarina and receive a full refund?

Yes, One&Only Mandarina offers free cancellation on select room rates, because flexibility matters! Please refer to One&Only Mandarina cancellation policy on our site for more details about any exclusions or requirements.

One&Only Mandarina Reviews

One&Only Mandarina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 51 reviews" "
" "10 - Excellent 82%
Rating 8 - Good. 5 out of 51 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 1 out of 51 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 1 out of 51 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 51 reviews" "
" "2 - Terrible 4%

9.8/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Excellent

Jordi, the woodlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Very private, beautiful, new and the service is second to none.
Stayed 3 nights in Dec 2022

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full Privacy.
Stayed 1 night in Nov 2022

10/10 Excellent

Edgar

Stayed 4 nights in Oct 2022

10/10 Excellent

Jesus Ricardo Rivero

Stayed 4 nights in Jul 2022

10/10 Excellent

Chelsea

Stayed 4 nights in Jul 2022

10/10 Excellent

Julianne, San Francisco

Stayed 9 nights in May 2022

10/10 Excellent

Hussein

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 6 nights in Mar 2022

10/10 Excellent

Liran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life changing experience!
Honestly I can’t say one bad thing about this resort, from the service to the accommodations I give this place a perfect score!
Stayed 5 nights in Feb 2022

10/10 Excellent

guillermo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
this place is amazing !!. Great service and banderas villa was so beautiful .
Stayed 2 nights in Jan 2022

10/10 Excellent

Declan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I normally do not leave reviews but I have to this time. This was one of the most unbelievable places I have ever stayed and i have been lucky to stay in some of the worlds best places from the Burj in Dubai to the Four Seasons in Bali. This had everything. The staff do not know how to say no and the villas are top class. The mix of Jungle and the beach is quite unique and honestly breathtaking. If I was to give them some areas to look to improve - its only 1 year open so they are missing a few things like greeting you by name, the staff do an amazing job cleaning the rooms but they can be slow to come clean the room and their wines are outrageously priced. This place is not cheap to stay so I’m pretty sure most like a good bottle of wine but why would anyone pay 10X the cost of wine. A simple bottle of silver oak is over $500 which would cost $60 in the store. As a result, there were very little bottles being served which was a shame. Not sure of the logic here but it was disappointing. Ended up drinking a few $50 glasses of wine in the evenings. All in all, that is nit picking and the holiday was one if not the best we have been on. Well done to the team in Mexico and to the One & Only
Stayed 8 nights in Jan 2022