Lagunón Vacation Packages

The hotel is old and the teachers in the room are old and some of them are broken. The broken things were the door knob, the toilet seat, the bathroom fan, and the condition of the room in general with cracks and peels on walls etc. They have a little they have kitchenette in the lobby where they make a pot of coffee in the morning but there's no coffee in the room. Also one morning there was no more coffee at 9:30 or 10:00 a.m. and I asked the front desk if she can make more and she said no it's too late. The walls are very thin so you can hear every sound in the lobby. One morning a group of tourists from Italy were talking in the lobby at 7:30 a.m. and it sounded like they were yelling because there was so much noise. The quiet hours of at the hotel are between 10:00 p.m. and 9:00 a.m. but they didn't enforce it with the Italian group to ask please either talk lower or go outside to talk. The only reason that I don't give a lower rating is because it is a cheaper hotel at $44 per night so you expect some things to be lower quality but this was even below the level of the hotel.

This hotel is amazing! The staff is so courteous and helpful that it makes your stay so enjoyable. The hotel's location is perfect for walking to several places, a shopping center, the beach, or exploring public transportation. The room was a little small, but it was great. The place was designed with comfort in mind so, you feel right at home. Also, almost all the staff is multilingual which makes communication easy and the service amazing!

Everything is lovely.