La Jacques-Cartier Regional County Municipality Vacation Packages

What a lovely spot. Friendly staff and so peaceful. Wish we could have stayed longer.

Le loft était très propre incluant la literie toutefois à notre arrivée le spa était pratiquement vide et cerné. Toute une surprise… J’ai contacté la réception, la personne était confuse sur la situation, une personne a été dépêché, pas de solution. Un technicien de la maintenance a été dépêché, il n’avait d’info donc on a convenu de remplir le spa et attendre qu’il atteigne un température acceptable soit entre minuit et 2h00 (nuit). Pas fameux quand on quitte à 11h

This hotel is in a great location but you can likely expect no sleep! We chose three nights in Quebec City near the end of a two week road trip and had hoped to get some rest and recovery. Upon check in, staff informed us that they had upgraded our room - great! Except this room was above the restaurant/patio so kept up late with people drinking below/staff closing, then roadworks started outside by 6:48am AND then renovations started in the room NEXT to us AND they were drilling railings onto the patio below us before 8am. Even without the renovations, the walls and windows don’t block any sounds e.g. people having breakfast/drinks on patio, traffic, people walking by. Not sure why they thought that room would be an upgrade. We asked to switch rooms but were then told renovations at the hotel had finished so we decided to stay in the original room instead of moving our luggage… the next morning the railings were still being drilled into the patio below. We mentioned it to staff again but they didn’t seem to care too much, but gave us one night parking free ($25), which didn’t really make up for the lack of sleep. Good parking options, far more spaces than I expected as they had use of other car parks. Great shower. Also requested in advance that the free drink (Expedia VIP perk) was alcohol free, this was not arranged and there was a bottle of Prosecco instead, which we didn’t drink. This could be a 5* rating but the lack of empathy and noise let them down.

Staff was exceptionally helpful and friendly with great tips on restaurants to try.

Very impressed with the experience. Apartment was clean, beautifully decorated, convenient and spacious. Check-in and arrival was straightforward and there was plenty of parking available.