Knelston Vacation Packages

Lovely apartment with great views over the Marina and a short walk to the beach and coastal walk. Plenty of bars and good restaurants within 2 to 15 mins walk and lots to see. Only 20 mins walk into the town centre. Pescado restaurant below is fabulous. The apartment has good sized rooms, a well equipped kitchen and internet connect TV. There is free parking over the road arranged by the owner. The block has an elevator though it is only 2 floors up if you want the exercise. We may well go back. Recommend.

I had a terrible experience with my hotel booking yesterday. I made the reservation in the morning and informed the owner, John, that we would arrive late, after 9:00 PM. She told me there would be a £60 late check-in charge, which I agreed to. At 9:00 PM, she messaged me, and I explained that due to traffic and an accident, we would be delayed by about an hour. She responded rudely, telling me to call when I arrived, and I agreed. Before reaching the property, I messaged her at 10:55 PM to confirm our arrival time, and although she read the message, she did not reply. When we arrived at 10:55 PM, I called her, but she had blocked my number. I tried again from another phone, but after several attempts, she also blocked that number. (I have all proof in my phone). Your team was also called her but she did not answer your team call in the night approximately at 11:15 PM time and morning time at 6:25 AM. As a result, I was left stranded with my family after a five-hour drive, despite having paid for the reservation and accepted all her terms. This behavior was extremely unprofessional and unacceptable. I want my all money back which I paid her.