Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Desk, blackout drapes, soundproofing, free WiFi
Desk, blackout drapes, soundproofing, free WiFi

Overview of Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9

Explore the area

  • Popular LocationLaser Quest12 min drive
  • Popular LocationWest Montrose Covered Bridge17 min drive
  • Popular LocationAirborne Trampoline18 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive

Choose dates to view prices

About this area

Township of Woolwich

Located in Township of Woolwich, Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel is in the historical district and near the beach. St. Jacobs Country Playhouse and City of Waterloo Museum are cultural highlights, and some of the area's landmarks include Brubacher House Museum and Waterloo Central Railway Station. Conestogo River Horseback Adventures and Earth Sciences Museum are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing, mountain climbing, and ecotours nearby.

What's nearby

  • St. Jacobs Outlets - 1 min walk
  • St. Jacobs Market District Visitor Information Centre - 2 min walk
  • Laser Quest - 12 min drive
  • West Montrose Covered Bridge - 17 min drive
  • Airborne Trampoline - 18 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3-star golf hotel, walk to St. Jacobs Market District Visitor Information Centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Housekeeping is available on request.
Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel offers 80 air-conditioned accommodations with espresso makers and coffee/tea makers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Children's pool
  • Designer stores
  • Hiking/biking trails
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Espresso maker
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster oven

More

  • Desk
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 85 out of 129 reviews
5 - Excellent 66%
Rating 4 - Good. 31 out of 129 reviews
4 - Good 24%
Rating 3 - Okay. 6 out of 129 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 129 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 129 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast , nice rooms , big TV
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility everyone was very nice. Front desk staff need to learn more about directions and the area. Yes everyone can Google things but we were looking to confirm details and wasn’t able to get information. But I would go and stay again in a heartbeat.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception desk was excellent breakfast was excellent Overall everything was top of the line Definitely will again and again
Stayed 1 night in May 2022

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the room was suitable for my mom who requires a walker. There were grab bars in the bathroom to help her get up off the toilet.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, suites.
Stayed 1 night in Apr 2022