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Overview of Best Western Plus Waterloo

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Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Best Western Plus Waterloo

2.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCity of Waterloo Museum6 min walk
    Popular LocationSt. Jacobs Country Playhouse4 min drive
    Popular LocationSt. Jacobs Outlets4 min drive
    AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive

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Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

4.8/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

4.5/5 guest room rating
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

4.4/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

4.7/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

About this area

Waterloo

In the business district, Best Western Plus Waterloo is in an area with good shopping. City of Waterloo Museum and St. Jacobs Country Playhouse are cultural highlights, and travelers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.
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Popular Location

What's nearby

  • City of Waterloo Museum - 6 min walk
  • Max's Golf Centre - 3 min drive
  • St. Jacobs Market District Visitor Information Centre - 4 min drive
  • St. Jacobs Country Playhouse - 4 min drive
  • St. Jacobs Outlets - 4 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Pearson Intl. Airport (YYZ) - 68 min drive

Restaurants

  • Off the Elevator — 1 min walk
  • Ye's Sushi — 8 min walk
  • Boston Pizza — 9 min walk
  • Keg Steakhouse — 9 min walk
  • Davenport Pizza — 9 min walk

About this property

Best Western Plus Waterloo

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 104 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like microwaves and coffee makers. Guests will also find pillowtop beds, room service, and premium bedding.
Best Western Plus Waterloo offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: CAD 9.99 for adults and CAD 7.99 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (398 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night
Cribs (infant beds) are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 9.99 for adults and CAD 7.99 for children (approximately)
  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts debit or credit cards, credit cards, and debit cards for all bookings and onsite payments; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Best Western Plus Waterloo Hotel
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Destination Inn Waterloo
Destination Hotel Waterloo
Best Western Plus Waterloo Hotel
Best Western Plus Waterloo Ontario
Best Western Plus Waterloo Waterloo
Best Western Plus Waterloo Hotel Waterloo

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 434 out of 994 reviews
5 - Excellent 44%
Rating 4 - Good. 385 out of 994 reviews
4 - Good 39%
Rating 3 - Okay. 107 out of 994 reviews
3 - Okay 11%
Rating 2 - Poor. 42 out of 994 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 994 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
nothing unique, pretty vanilla
Stayed 1 night in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property , nice staff , everything is excellent, I highly recommend this hotel for stay 😊😊😊
Stayed 1 night in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were really nice! Stayed in the jetted tub suite and it was amazing! Only thing was there was tile around the wall of the jetted tub and it wasn’t cleaned and I didn’t notice until I was in the tub :(
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I treated myself recently to a 3 night stay in a whirlpool suite, which was also my first stay at a Best Western. I found the front desk staff to be incredibly friendly and informative, both at check-in and check-out. The whirlpool tub was amazing! I hadn't been in one for a number of years. I would definitely book this type of room in the future. Overall my stay was a relaxing affair. This location was conveniently located near a shopping centre too.
Stayed 3 nights in Feb 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021