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Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

4.2 out of 5 Very good
993 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationMax's Golf Centre3 min drive
Popular LocationSt. Jacobs Market District Visitor Information Centre4 min drive
Popular LocationSt. Jacobs Outlets4 min drive
AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive

Choose dates to view prices

  • Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

    Room amenities

    • Sleeps 4
    More detailsStandard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Suite, 1 King Bed, Non Smoking, Kitchenette

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking, Kitchenette
  • Suite, 2 Queen Beds, Non Smoking, Kitchenette

    4.5/5 guest room rating

    Room amenities

    • Sleeps 6
    More detailsSuite, 2 Queen Beds, Non Smoking, Kitchenette
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • Sleeps 6
    More detailsStandard Room, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

About this area

Waterloo

In the business district, Best Western Plus Waterloo is in an area with good shopping. City of Waterloo Museum and St. Jacobs Country Playhouse are cultural highlights, and travellers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.
Visit our Waterloo travel guide
View in a map
Popular Location

What's nearby

  • Max's Golf Centre - 3 min drive
  • Conestogo River Horseback Adventures - 3 min drive
  • St. Jacobs Market District Visitor Information Centre - 4 min drive
  • St. Jacobs Outlets - 4 min drive
  • Wilfrid Laurier University - 7 min drive

Getting around

  • Kitchener Station - 12 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.) - 68 min drive

Restaurants

  • The Bistro 54/7 Bar — 1 min walk
  • Ye's Sushi - 8 min walk
  • Boston Pizza - 9 min walk
  • Keg Steakhouse - 9 min walk
  • Davenport Pizza - 9 min walk

About this property

Best Western Plus Waterloo

Hotel with free parking, near Wilfrid Laurier University
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 104 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as microwaves and coffee makers. Guests will also find pillowtop, room service (during limited hours) and premium bedding.
Best Western Plus Waterloo offers 104 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Waterloo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: CAD 9.99 for adults and CAD 7.99 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (398 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

See similar properties

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30 per night.
Cots (infant beds) are available for CAD 20 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 9.99 for adults and CAD 7.99 for children (approximately)
  • Crib (infant bed) fee: CAD 20 per night
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts debit or credit cards, credit cards and debit cards for all bookings and on-site payments; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Sheraton Waterloo Kitchener Hotel
Four Points Sheraton Kitchener Hotel
Four Points Sheraton Waterloo Kitchener
Four Points Sheraton Kitchener
Best Western Plus Waterloo Hotel
Four Points by Sheraton Waterloo Kitchener Hotel Suites
Best Western Waterloo Hotel
Best Plus Waterloo Waterloo
Best Western Plus Waterloo Hotel
Best Western Plus Waterloo Waterloo
Best Western Plus Waterloo Hotel Waterloo

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Waterloo and receive a full refund?
Yes, Best Western Plus Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Waterloo cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus Waterloo have a pool?
Yes, this property has an indoor pool.
Is Best Western Plus Waterloo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Waterloo?
Self-parking is free at this property.
What time is check-in at Best Western Plus Waterloo?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Best Western Plus Waterloo?
Checkout is at 11 AM.
Where is Best Western Plus Waterloo located?
Situated in the business district, this hotel is 0.2 mi (0.4 km) from Conestoga Mall and within 3 miles (5 km) of University of Waterloo and Wilfrid Laurier University. City of Waterloo Museum and Max's Golf Centre are also within 2 miles (3 km).
4.2
Very good
5 - Excellent
433
4 - Good
386
3 - Okay
109
2 - Poor
42
1 - Terrible
23

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and accommodations. Unfortunately, due to COVID 19, amenities were limited, no restaurant etc...
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic no frills, clean, inexpensive. most amenities closed due to covid so no rating there.
Stayed 1 night in May 2020

1/5 Terrible

Travelled with group
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, very friendly, alot of selection for food. Very much enjoyed the space in my room
Stayed 1 night in Mar 2020