Keenes Vacation Rentals

"Great staff especially Michel at the bar"

"I was not impressed with the front staff on the day I checked in. She was trying to help me, but she was also talking on the phone. My opinion it didn't sound like a business call. :("

"Checking in was great. Nice clerk, nice room. Then rain came & water was leaking. Moved us to a horrible dirty room! And not friendly about it. This room was so dirty, towels not in bathroom in closet on top of safe, peeling ceiling & wallpaper. Couldn’t even put your toothbrush on the counter. Did not book a handicapped room. I would never recommend this hotel. One nice spot was Chrissy in the restaurant. She was bartender, waitress & bus staff. She was awesome. Everything was sticky & dirty. We didn’t even shower. "

"Bed was comfy ..needs vacuuming badly in the stair ways and around .. staff was great! Breakfast was good!! "

"Very dated furniture had tape covering up tears paint cracking just a rundown facility"

"Good "

"The reception desk person was very nice and made sure I was able to access the room okay. I was happy that this property was pet friendly. At first glance the room looked good, but when I laid down and looked at the ceiling, I noticed a bunch of red stains above the bed. The area of town the property is in is rundown and a little sketchy and once I got in the room, I locked the door and didn't leave until I checked out in the morning."

"The room was ready upon arrival. However, the next day the room wasn't even cleaned! This hotel is not family friendly. You can hear the guests above. I went with my 2yr old grandson and every time he used the bathroom, the guests downstairs would call and complain about the walking. I know the front desk felt horrible about it, but they still would call. I did not call and complaint about the guests above because it was a hotel and people have to walk in their rooms. It's a structural issue. The breakfast was not good. Bagels were hard as a rock, pancakes were thin and battery, fruit was old, bruised, mushy, and not fresh. I would not stay here again"

"Neighboring room guest was very aggressive beating on our door within the first hour of our arrival. We immediately left and didn’t stay the night and were denied a refund. "