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Reviews of Fairfield Inn & Suites Kansas City Lee's Summit

2.5 out of 5
Fairfield Inn & Suites Kansas City Lee's Summit
1301 NE Windsor Dr, Lee's Summit, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 364 reviews" "
Rating 8 - Good. 126 out of 364 reviews" "
Rating 6 - Okay. 44 out of 364 reviews" "
Rating 4 - Poor. 20 out of 364 reviews" "
Rating 2 - Terrible. 6 out of 364 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Great hospitality!
Stayed 3 nights in Apr 2024

6/10 Okay

Katherine

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Patrick

Stayed 2 nights in Dec 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
xxxxxxx
Stayed 1 night in Dec 2023

2/10 Terrible

Rebecca

Stayed 2 nights in Nov 2023

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Raquel

Stayed 1 night in Oct 2023

4/10 Poor

Shirley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a bug in bathroom, had to go get my own clean towels, air conditioner did not keep room cold at night, had to go get kleenex and toilet paper, room smelled musty, breakfast was ok.I will never stay there again or recommend it to my friends
Stayed 2 nights in Sep 2023

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet area. Excellent staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Blake

Stayed 3 nights in Aug 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KC Cards vs Cubs
Stayed 1 night in Aug 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Subpar for a Fairfield Inn
For a Fairfield this property is subpar. Overpriced for the condition of property. The staff is super nice and efficient. Breakfast was adequate and the lady serving breakfast was very nice and worked hard at keeping the food stocked and area clean. The lobby, check in and breakfast area were all up to Fairfield standards. BUT once you get to the room, the standard definitely drops to a lower class property. Room was clean but dated. The mattress was worn out, like sleeping on a sponge, pillows were like sacks of oatmeal. Floor tiles in bathroom were loose and stain on floor of bathtub. Sheets had small tears in them. The area around the property was convenient to food and gas. Overall, the property was way overpriced for the condition it’s in.
Stayed 2 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Room was clean and quiet. Bed was comfy. Nice little breakfast. Priced very fair.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, beds and pillows were not good!
The room was clean and well equipped but the beds and pillows were terribly uncomfortable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lori

Stayed 1 night in Jun 2023

8/10 Good

Traci

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and check-in process was easy and quick.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice front desk people. Room was clean. Great exercise room. Breakfast had a lot of options. Georgia the breakfast attendant was awesome! Everything was super clean and restocked immediately. She greeted everyone and was in perpetual motion. She's a keeper ❤️
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sheryl

Stayed 2 nights in May 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
We were very impressed with this facility. It was clean, modern and well maintained. The breakfast was delicious and the staff some of the friendly and most efficient we have ever met. We would recommend this hotel to anyone and would definitely stay here again.
Stayed 3 nights in Apr 2023

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
Nice place to stay and convenient to the area we were in for the evening.
Stayed 1 night in Apr 2023

4/10 Poor

Marijean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice-Well kept-nice staff. Would stay again!
Stayed 1 night in Apr 2023

6/10 Okay

Theresa

Liked: Cleanliness
Check in was at 3:00 pm. We didn't arrive until almost 4:00 pm and the room wasn't ready. We were moved to a different room. Also, they didn't accept cash for snack/drink purchases.
Stayed 1 night in Apr 2023

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially at breakfast. Front desk help excellent. Very clean.
Stayed 1 night in Mar 2023

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean and very safe.
Stayed 2 nights in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were overall great no issues. My issue the unsupervised kids running up and the hallways at all hours screaming
Stayed 1 night in Mar 2023

10/10 Excellent

Ewelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great short stay. Hotel was very clean and staff were accommodating and kind.
Stayed 1 night in Feb 2023

10/10 Excellent

Dawn

Stayed 1 night in Feb 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on off freeway. lots of places to eat close. close to hospital
Stayed 1 night in Feb 2023

8/10 Good

Trella, Russellville

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly employees, fridge froze food st
Stayed 3 nights in Dec 2022

10/10 Excellent

Heather

Stayed 1 night in Nov 2022

10/10 Excellent

Gary, Greencastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

FRANCES, JOPLIN

Stayed 1 night in Nov 2022

8/10 Good

Steven Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location. Very easy to get to any event in the area.
Stayed 2 nights in Sep 2022

10/10 Excellent

TERESA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Jillian

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean had a great stay
Nice and clean and had a great stay. But room smelled like someone had been smoking in the room. Very nice breakfast and overall stay it was very nice.
Stayed 1 night in Jul 2022

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Another hotel with fake A/C control in the room. Room was still too hot for me to sleep, even though the A/C claimed the temperature was 64 degrees.
Stayed 4 nights in Jul 2022

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Comfortable. Easy check in. Nice little breakfast. Close to everything
Stayed 1 night in Jul 2022

4/10 Poor

Timothy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was good. Beds were comfortable. Air conditioning Didn’t work well at all, 95 degrees for a ball tourney and our room was HOT. 1 ice machine in the whole hotel and we were asked to not fill coolers because of that. I will never stay here again. Tried to get help with the air, no one answered. We were not the only room that had air issues. May be fine in the spring or fall, wouldn’t recommend in the summer. Hotel is also dated and small bathrooms, not your typical Fairfield.
Stayed 1 night in Jun 2022

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast lacking
The breakfast provide was really poor quality and not much choices to pick from. We ended going else where to get enough to eat.
Stayed 1 night in Jun 2022