Kampung Ulu Gaing Vacation Packages

There was not enough pool seating or shade for the size of the property and no pool towels The staff whilst friendly were not well trained and their communication skills were poor. The photos and description on the website of the room we booked was not the same, no sitting area and bedroom was so small and very little cooking utensils. It would have been VERY handy to have the instruction manuals or a list of instructions. Very quick to charge extra for everything but still waiting for additional towels and coat hangars. The location was good and the security guards were amazing!

Clean and spacious room. Reception & Cafe Staff were all polite, helpful and hospitable. Superb housekeeping. Although location was abit far from major tourist attractions (around 15 - 20 mins drive away), but we make do as we self-drive around. A very rustic and cosy place of stay! Thank you Rosa!

This hotel is in a great location. The staff is really nice, Eki and Gee were so professional and helpful and friendly, they made our 5 day stay so nice. The rooms were very comfortable and clean. Housekeeping was always great. When we come back to KL this will be our hotel. I very much recommend this hotel while inKL.

The hotel is attached to a shopping mall which has plenty of shops, choice of restaurants, a grocery/supermarket, foreign exchange and parking facilities. Staff were fantastic, respectful, helpful and very kind. Customer Service Manager Vivien was very helpful, as were all other staff. Best location to stay as only 20 minutes from central Kuala Lumpur and easy reach to other points of interest. Grab Taxi's are also very cheap to use from this point. Cannot fault the hotel at all and will be staying here every time I visit Malaysia.