Jocotitlán Vacation Packages

Good location but be aware the. Noise This is not from outside. We could not figure out why we could clearly hear our neighbors. Seemed like they were in same room . We then noted that we shared a window and there was a little gap between the rooms. That is I could pass notes if I wanted to that is why I can clearly hear all conversations. It was very loud and I cannot sleep without my AirPods. My husband had to stuff our jackets in the crack in the window every night to get some muffling. Also, the beds are very hard. I am not that picky and I had to lay out pillows and make a pillow top mattress in someway. The faucet leaked in the bathroom, but not to the point where it caused extreme puddling. Shower was good. I did not eat breakfast. Good elevators. I would not stay here again. Staff was adequate and not overly friendly nor did they ask how everything was through our 6 nights. Honestly, the only reason I stayed was because it was prepaid.

Excellency location in a very safe neighborhood, surrounded by high-end stores and restaurants. It was great to have two bedrooms as a family. Staff were responsive in person and also by online chat.

Tooo much noise in the morning between 6am- 9am

Well guys looking for a safe place and good vibes maybe the one to have a great experience

Love the hotel , great service and location