Find Hotels by Best Western in Southfield from CA $119

"I had double booked my reservation, and cancelled the wrong date as soon as I learned of it. This hotel still charged me for both. They accepted over $400 and refused to cancel it because it was a "no show." They present themselves as a luxury hotel, but their customer service was that of a much lower class facility. I would not recommend booking here under any circumstances. They provided no service at all, but they kept my payment. "

"Everything was as expected"

"The ROKU TV was difficult to use."

"Beautiful hotel! The beds are comfy, good shower pressure and nice toiletries. The roof top bar has some tasty drinks and amazing views. The only reason I am giving it a 4 star instead of 5 is the walls are real thin. Neighbors came back to there room arguing at 4:30 am and heard that. Also heard them making up at some point later in the morning lol. If you are going to a concert or a game, Nemo’s bar across the street has shuttle service. The italian place also across the street was delicious! We had a perfect night "

"It was good the pro"

"Didn't get a chance to use it closed at 9pm Didn't open until 10am so it was close to check out"

"I arrived on an evening with storms and heavy fog. The front desk clerk was mildly friendly and provided almost no detail upon check in. Like that the cable had been knocked out and my TV didn't work. She advised I just unplug to reset. That didn't work. I could never connect to secure wifi service and the staff was not helpful with this. My shower door would not stay closed. Even with a washcloth jammed in there- I gave up. The room guide was missing. As a property, I was so disappointed to find no restaurants nearby. I won't be staying at this property again."

"Quick check in "

"Clean room. Facility is clean. Structured. Room very comfortable. Valet attendants go above. Courteous, helpful as I am handicapped needed care to load/unload. Once we learned the access to the hotel not being where the casino is was much easier. A lot of construction in the area. "