Hermitage Vacation Packages

Very friendly, helpful staff. Beautiful hotel

Fantastic property with superb attention to detail! The staff goes above and beyond to ensure you are well-cared for and happy. Kennedy and her team even left many goodies and bevvies in our room as a surprise when we returned from our evening out! We were shocked and I even teared up, I felt so special! We will be lifelong customers for sure!

Unfortunately, our stay was disrupted by a fire alarm with a low battery that began emitting a loud, screeching beep in the bedroom every minute starting around 2:30 a.m. We called the emergency number and were told that no one was on-site to address the issue, and it would take some time for someone to arrive. The beeping stopped temporarily, so we canceled the late-night service call. About 30 minutes later, it started again and continued to interrupt our sleep. Needless to say, no one in our apartment got a good night’s rest. I hope the property will be more proactive about replacing smoke alarm batteries so future guests don’t have the same experience.

Great location close to all the action on Broadway. Room was nice, even without windows on the interior room. Staff was helpful. All access went thru an app which worked well enough, though it did quit working one night and I had to re-check in to get it working again. Would recommend if visiting Broadway is your plan.

Great position, super clean and well maintained property with rooms set around a courtyard. Staff were so friendly and helpful also. Our room was very comfortable with everything we needed if a little noisy, didn’t detract from the charm of the place though.