Heritage Downtown Vacation Packages

I must say we had a wonderful experience. Very professional staff and well maintained hotel. Great location.

We had a deluxe king room. The room was small and basic, but sparkly clean and had a very comfortable bed. We really liked the location. It was very central to everything we wanted to do.

Overall, our stay at the Beacon Grand would be a 2.5 star in my opinion. We stayed five nights here so we feel like we really got a sense of the hotel. Immediately as you walk into the lobby after a long travel day you’re assaulted with the smell of cigarettes and pot from off the street that permeates into the hotel from the automatic sliding doors (not totally the hotels fault). Then as you get further into the lobby it smells musty/old. The ceiling was leaking and they had placed towels and buckets on the floor to catch dripping water - this took several days to fix. The rooms were renovated poorly - shotty work with bad dry walls, old pipes in the shower, stains pretty much everywhere. The dust was so bad our allergies started acting up. The 2.5 stars comes from friendly staff interactions and decent location to major tourist attractions. Wouldn’t recommend, especially for the price and how it is marketed as being much nicer than it is. I would have rather spent more and been happier elsewhere.

Room was clean staff was nice. Issue was the breakfast we paid more for - they were out of so many things it was very very limited. Would never recommend doing this again, total waste of money.