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Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
View from property
Superior Room, 2 Queen Beds (Park View)
Fireplace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is CA $180
CA $211 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Pool
Pet-friendly
Parking included
Free WiFi
9.4 out of 10, Exceptional, (572)
The price is CA $149
CA $175 total
includes taxes & fees
Oct 13 - Oct 14
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About the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Burlington Art Centre - 7 min walk
  • Village Theatre Waterdown - 11 min drive
  • Tim Hortons Field - 13 min drive
  • FirstOntario Centre - 14 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪I Love Gelato - ‬1 min walk
  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪Burro - ‬6 min walk
  • ‪Kelly's Bake Shoppe - ‬3 min walk
  • ‪The Poacher - ‬5 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in the lobby, and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
  • A ballroom, an elevator, and a computer station
  • A front-desk safe, ATM/banking services, and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Sept 29, 2024 start from CA $179.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Waterfront Hotel Downtown Burlington?

Self parking is available for CAD 15.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at 11:00 AM.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this eco-certified hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within 10 minutes.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1025 out of 1969 reviews" "
Rating 8 - Good. 505 out of 1969 reviews" "
Rating 6 - Okay. 237 out of 1969 reviews" "
Rating 4 - Poor. 99 out of 1969 reviews" "
Rating 2 - Terrible. 103 out of 1969 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and great having waterfront restaurant/bar across the oatio
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sylvia, Sudbury

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
What a terrible hotel! It’s grossly dirty everywhere. The main lobbies were so dirty and likely hadn’t been vacuumed in months. Our bathroom was just disgusting with stains all over the wall. Our filthy window overlooked the roof with the ducts and air units. The bar in the hotel played loud bass music until 1am so we could not sleep. There are no water filling stations and the ice machines didn’t work. The shower head sprayed straight out so it’s nearly impossible to wash one’s hair without getting sprayed in the eyes. Because of the spray, the water ran out of the shower doors creating a HUGE pool of water on the bathroom floor. We used all of our towels to clean it up and when we requested more towels, they didn’t arrive until hours and hours later. The complimentary breakfast was just gross and the coffee should be illegal because of its awful taste. For $300 per night, I definitely expect cleanliness. We will never stay here again. When I tried to book a room for this wedding, the online booking wouldn’t allow me to use the discount code. So I called the hotel several times and got no answer ever. I left 4 messages with different departments: reservations, weddings, front desk, and general manager. Not one person ever returned my calls. So I booked through Expedia instead. What an awful place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsey

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was a nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and area
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic establishment!
Stayed 1 night in Sep 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

8/10 Good

Rima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Sep 2024

8/10 Good

Tammy, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable hotel on the water and across the street from some great little shops and restaurants. Spacious and clean rooms, great sized bathroom and comfortable bed. I would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at Check in very knowledgeable and professional team….. Great breakfast which is included with room 🤗
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and accommodating! I really appreciated their help upon check-in and throughout my stay.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Travelled with family, Business traveller
Liked: Staff & service
Great location, everything as advertised. Would stay here again. The hotel could use an update in most areas as it’s age is showing - but still worth it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is fantastic, right beside lake Ontario
Stayed 1 night in Sep 2024

8/10 Good

solvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. Love the waterfront.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the waterfront! Spacious and clean rooms, helpful staff, breakfast included in stay.
Stayed 1 night in Aug 2024

8/10 Good

Richard, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything you qanted in walking distance
Stayed 1 night in Sep 2024

4/10 Poor

Deborah

Travelled with group
Disliked: Staff & service
We were travelling with another couple, and the hotel did not have a room for them despite their reservation. The hotel staff never once apologized, just said that they were in an oversold situation. When they found them another room about 20 minutes away, they assumed we would drive them there. Our own room was in the lowest level, and quite dank. The bathroom smelled like cigarettes. When the blackout shade was lowered, it would not go back up.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location by the water
Stayed 1 night in Sep 2024

10/10 Excellent

raina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Shelby

Liked: Cleanliness
The property was in a great location. Besides that, I wasn't overly impressed. There is a parking fee. The Air conditioner was so loud- sounded like an airplane taking off and there was mold on the bathroom wall. Also, wish the view from the rooms was better there are trees all along the property blocking the view of the lake.
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0